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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2938 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

2938 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Very Flexible and great support!

  • Alejandro B.
  • Verified HomeBuyer
  • January 19, 2021
  • Brookshire, TX

They help you get exactly what you need, and adjust based on your desires and budget. Great house project and awesome features. Our sales person (Sarah T) was amazing and caring. She gave us all the time to make sure we were taking the right decision, always available. Great experience overall.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - We were impressed with the overall home buying process with Highland.

  • Fred A.
  • Verified HomeBuyer
  • January 19, 2021
  • Forney, TX

We were impressed with the overall home buying process with Highland. The building manager is always available and alleviated every concern of ours before and after closing on our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Customer service

  • Mark B.
  • Verified HomeBuyer
  • January 06, 2021
  • McKinney, TX

Great Customer service. Valerie was Great in the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Lesli and Robbie were great to work with and we love our home

  • william c.
  • Verified HomeBuyer
  • December 10, 2020
  • McKinney, TX

Lesli and Robbie were great to work with and we love our home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Our experience with Highland was great, from start to finish.

  • Terry G.
  • Verified HomeBuyer
  • December 08, 2020
  • Hutto, TX

Our experience with Highland was great, from start to finish. We always received quick responses to our questions and requests and never felt pressured or rushed in making decisions. We would recommend Highland homes for anyone considering having a new home built.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Value for the price

  • Steven S.
  • Verified HomeBuyer
  • December 01, 2020
  • Anna, TX

Long distance purchase builders very helpful showing stages of development

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great service!!

  • William N.
  • Verified HomeBuyer
  • December 01, 2020
  • Little Elm, TX

Haeli and Quentin did a great job addressing our needs and questions throughout the build process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Absolutely great company to work with.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Wylie, TX

Absolutely great company to work with. Trevor our builder is fantastic and thankful he built our home. So glad we didn't go with anyone else. We are so happy with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Amenities!

  • Phyllis F.
  • Verified HomeBuyer
  • December 01, 2020
  • Georgetown, TX

I had a great home buying experience with Highland Homes. From my first visit to the lovely model and working with a great sales counselor through each phase of the building process, I was pleased with the journey. There were several wonderful floorplans to choose from and I am delighted with the one I chose. The amenities included, as well as the quality of workmanship is excellent. I am proud to be a Highland Homes homeowner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Everyone was extremely helpful and positive.

  • Jonathan B.
  • Verified HomeBuyer
  • December 01, 2020
  • Conroe, TX

Everyone was extremely helpful and positive. They did everything they could to make our experience pleasant. Megan and Jeff were fantastic. The Mortage team was also great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Experience!

  • Alexander R.
  • Verified HomeBuyer
  • October 26, 2020
  • Arlington, TX

Jesse and Richard were incredible! So easy to work with and trust.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

A Rewarding Experience !

  • Kenneth C.
  • Verified HomeBuyer
  • October 25, 2020
  • Katy, TX

Purchasing a new home can be overwhelming. There are so many choices to be made while trying to remain in your planned budget. All of the Highland Homes representatives from beginning to end provided unparalleled service and eased us through the home building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience

  • David R.
  • Verified HomeBuyer
  • October 21, 2020
  • Willis, TX

From the minute we met the Highland team at Woodlands Hills we were immediately impressed with their professionalism, friendliness and the quality of their homes. As a result of this initial meeting we made a decision to buy a Highland Home and I would 100% recommend Highland as a trusted builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

BUYERS NEEDS MET

  • Bruce B.
  • Verified HomeBuyer
  • October 20, 2020
  • Fort Worth, TX

From the first time we stooped to look at the model through the finalizing of our mortgage approval, Highland Homes was extremely easy to work with and highly responsive to our needs. Towards the end of the process, we needed to move our closing date up and they bent over backward to make it happen for us. We've been in our home for almost 3 months and so far it is fantastic. No major issues. The few minor things that have come up the builder has been highly responsive to and worked quickly to make it right.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Superior builder with only minor issues that were promptly resolved

  • Mark R.
  • Verified HomeBuyer
  • September 18, 2020
  • Celina, TX

Builder foreman was thorough and responsive, and caring. Efficient and effective; love the floor plan.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great service

  • Jose B.
  • Verified HomeBuyer
  • September 11, 2020
  • Houston, TX

Awesome people and always available for any questions and needs you need on your home building process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent home-buying experience

  • Angel C.
  • Verified HomeBuyer
  • August 27, 2020
  • Fulshear, TX

Very happy with our new home. From sales to customer service/support, all personnel have responded quickly and gained our trust.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Glowing

  • Monique B.
  • Verified HomeBuyer
  • August 25, 2020
  • Royse City, TX

Make sure to get utilization rate down to ensure getting the most favorable rates

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Great experience, listened to our concerns at every stage

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2020
  • Wylie, TX

Great experience, listened to our concerns at every stage

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

First time we bought new construction

  • Chad R.
  • Verified HomeBuyer
  • August 06, 2020
  • The Colony, TX

We found the process very easy, Steve and Andrew where easy to work with and accommodating with every request and sometimes rushed deadlines. The only drawback with the lighting selections.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

As easy of a process as you could ask for

  • Jordan J.
  • Verified HomeBuyer
  • August 03, 2020
  • Melissa, TX

During the start of Covid-19 we were worried if we had made a bad decision to buy with the uncertainty. But working with Highland Homes and our builder Jason was a very easy process. Very happy with the end result and all the steps in between.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great New Home

  • Richard P.
  • Verified HomeBuyer
  • July 29, 2020
  • Round Rock, TX

Overall has been a great experience and would recommend to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

New Home Purchase

  • Wade C.
  • Verified HomeBuyer
  • July 28, 2020
  • Melissa, TX

My wife and I have been very pleased with our new Highland home. The whole Highland team. sales, construction, financing, that worked with us from beginning to end were always very professional, courteous, and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Built Home!!!

  • Roderick M.
  • Verified HomeBuyer
  • July 28, 2020
  • Cypress, TX

We absolutely love our home and thoughtfulness on how it was built. The building materials used are of high quality. Our only concern is the quality of the bathroom cabinets is not what we would have expected for this price point. Our home buying process went well and Highlands exceeded our expectations with their professionalism.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Survey

  • Martin N.
  • Verified HomeBuyer
  • June 18, 2020
  • Wylie, TX

Our home was a builder home which came with a number of upgrades. Overall we love it. There are a couple of things that need to be addressed ( no show stoppers), With the pandemic and all the response has been a little less than desirable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4