Highland Homes Reviews

Highland Homes took really care about my home and go to extra mile to make us satisfied with new home. For instance, they provided epoxy coating for my garage even cracks were naturally built. It was great experience.

I went into contract on this home while living in another state, sight unseen. The sales partner, Edna, was phenomenal. Incredibly responsive and accommodating. As was the construction manager, Lonnie. I did my walk-thrus via FaceTime, but felt completely at ease because he was extremely informative/descriptive to help me 'feel' the space. When finally arriving at the house and doing the physical, in person, walk-thru, the experience was the same. There were a couple of very minor things that needed to be addressed and they were done promptly and without issue. In the crazy housing market we are in, in Texas, this transaction went like a dream. No construction delays. No hidden costs/price increases. I couldn't have asked for a better home building/buying experience. THANK YOU HIGHLAND HOMES! ... More

The trust, the professionalism, and the manner in which Highland Homes operated, made the entire home purchase smooth. With regular updates, walkthroughs, ensuring that issues are addressed, and delivering the home at the promised date in this hot market, Highland has made out-of-state buyers feel comfortable and in securing a good home. Definitely recommend Highland Homes for all prospective buyers. You cannot go wrong with them. Special shoutouts to Ryan, Ashley, and Margaret - they have ensured constant communication, and have been patient enough to answer any novice homeowner questions! Thank you Highland Homes! ... More

Great value for the price. Materials were great, but combination of colors was not. Designers are recommended to combine colors better.

First, I couldn’t be more happy with our home quality. However, the aspect of the home purchase I loved the most was after the contract was signed and during the build. Both Cece (sales) and Jack (project construction manager) worked with us on all the things we wanted changed and corrected during the build as much as possible. They were relentless in trying to ensure everything was as perfect as possible when we finally closed. Many of the changes were “nit picky” but they always tried as hard as possible with an up beat attitude. Even after the close, warranty items have been handled with the same level of customer service with usually a follow up call the day after submitting. With all the horror stories you hear on buying homes, I can honestly say my experience with Highland Homes has been amazing. ... More

Christine and Javier did a wonderful job helping my family get into our new HH and kept us updated throughout the entire process.

Very helpful and knowledgeable of what they do

Mack and Jonathan were great to work with.

The build process was longer than expected and I had three different project managers. That caused some miscommunication, but they were great about making it right. I’m very pleased with the house and the service they provide.

Builder accommodated the changes and custom modifications

Great people,very responsive to concerns,beautiful product

Everyone on the team is knowledgeable, helpful and nice. The weekly construction calls keep us informed all the way through our build. Fantastic experience!

We loved the house, and Daniel was great to work with, and made this process very easy and straight-forward. The only issue I have with it is that the finish out was not the greatest, there were some of out doors that appear to have been hastily painted, paint chipped off of some of the walls, etc. All of that was pretty minor though, and the overall experience e was about as good as one could've hoped for in building a house.

They kept us up to date during the whole building process (during covid) regarding shortages and delays. We were living out of town and they were very helpful and quick to respond when we had questions. Our construction manager sent periodic updates and pictures as well; she was extremely knowledgable about every question we had and every little detail. We would definitel buy from High;and Homes again.

The salesperson (Jennifer) was outstanding throughout the entire process. She has continued to assist us during required follow up and issues that needed to be addressed. We had the typical issues that needed follow up and Chris has been great during the process of addressing any issues that required follow up by the builder. Our overall impression with Highland Homes is that they build a quality house and stand behind their product.

Our project manager, Shane H., is a gem! He exceeded our expectations in every respect!

The entire process was an absolute pleasure. They’re were some hurdles with my selling process and this team was so very patient. They treated me like a person and not just a buyer. I really appreciate it.

Everybody we worked with was very nice and really helpful and always got back to us. Customer service is important and Highland homes has it down.

My husband and I were looking for a "forever home" to grow our family and raise our kids. We weren't happy with what we found in the market so decided building was the right choice for us. We interviewed a few different builders in various communities and fell in love with Highland Homes at Davis Ranch. We were able to find a lot and a floor plan that met 100% of our needs. The process was very straightforward and easy from the day we signed our contract to the day we moved in.

We have been very impressed with the quality and detail Highland Homes puts into the home. Their response to warranty issues or after sale issues has been great.

My overall experience with highland homes was great. Kathi, the sales counselor, answered all of our questions. She continued to help us even after closing on our home with some issues we were having. John, our lender, was very knowledgeable and easily accessible throughout the process.

Honest and hardworking. Followed through on unfinished items

Customer service was fantastic!

Highland is very customer responsive! They also made numerous changes to our floor plan which gives the feeling of a custom built home.

Good floor plans, high ceilings, great cost