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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2934 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

2934 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Home bought

  • Jacqueline N.
  • Verified HomeBuyer
  • July 09, 2019
  • Humble, TX

Great experience with the agents at Highland homes. Lyndsey was knowledgeable and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Would do it all again as long as Highland was the builder!

  • Loraine S.
  • Verified HomeBuyer
  • June 11, 2019
  • Boerne, TX

This was my first new home “build” from picking home plan to selecting colors and materials. I can’t say enough good things about the professionalism of all Highland Homes employees. The service provided by the design center, the ease of completing documents to get the process and my selections priced, the pre-construction meeting was very helpful and gave me a chance to make sure all the add ons I wanted were included. The construction project manager was the best! He answered “all” inquiries within a few hours or minutes and followed through on everything, I’m not sure without Rich B. this ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pleased

  • Donald B.
  • Verified HomeBuyer
  • May 22, 2019
  • Oak Point, TX

Good people to purchase your mortgage with!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Thomas W.
  • Verified HomeBuyer
  • May 08, 2019
  • Lantana, TX

Great customer experience. Any issues we had were always resolved in a timely manner

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Really good value for the price.

  • Randall F.
  • Verified HomeBuyer
  • May 01, 2019
  • Celina, TX

Very impressed with our property. We feel we have a real quality home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our HighPointe home

  • Alan A.
  • Verified HomeBuyer
  • May 01, 2019
  • Austin, TX

Overall, we are pleased with the finished product. We found it easy to work with the builder and their response to warranty requests has been timely.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highlands is 5-Stars

  • Alex R.
  • Verified HomeBuyer
  • April 22, 2019
  • Celina, TX

Great experience

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Would not have bought this house, had it not been for Bryn!

  • Troy C.
  • Verified HomeBuyer
  • April 16, 2019
  • Roanoke, TX

Would not have bought this house, had it not been for Bryn!! The way she treated us was incredible!!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Chesterfield plan

  • Sherry G.
  • Verified HomeBuyer
  • April 11, 2019
  • Forney, TX

Highland built our home to accommodate our unique needs of our family members. Bathrooms and doors handicap accessible for wheelchairs. It is so much easier to get around the house in my powerchair because of the wide hallways and doors. I love the walk-in showers. The construction management team and contractors did a great job building the home. I was extremely impressed with the stone workmanship. The Chesterfield is a very spacious floor plan if you need the room, but not the stairs. The sales team, Chad and Sue assisted us all the way from beginning until closing.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very happy with our Highland Home!

  • Roger B.
  • Verified HomeBuyer
  • March 29, 2019
  • Aubrey, TX

We could not be more pleased that we selected Highland Homes for our new residence in the Dallas area. From our first step into the model home/sales office it was nothing but friendliness, helpfulness and professionalism (Margaret Anne + Ashley). Buying from out of state, it was a bit difficult in making selections but the designer (Ashley) and everyone else was always very accommodating. All along the construction process, we were kept up to date and most surprising when they proposed a closing date....that was the date we closed! It has been a pleasure to work with Daniel on everything ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Wonderful

  • Sandra B.
  • Verified HomeBuyer
  • March 27, 2019
  • Celina, TX

The building process was smooth and timely. My sales consultant Lisa and contractor Matt were fantastic! Highly recommend. My only complaint is the quality of cabinets and no choices for upgrades on some things I would have preferred. That’s the only reason for 4 stars instead of 5 for quality of materials, workmanship was 5 stars. But that said, I am very pleased with my new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Home Builder!

  • Andre D.
  • Verified HomeBuyer
  • March 12, 2019
  • Bulverde, TX

I love my new home, it has everything that my family and I needed. Highland’s Team was a pleasure to work with from day 1, they provided and lot of information and encourage research of our new home, what a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy Highlanders!

  • Tomas A.
  • Verified HomeBuyer
  • February 23, 2019
  • Royse City, TX

The customer service is excellent. Our whole experience with Highland Homes has been pretty smooth. Of courses we expected some little bumps in the road but whenever we reached out to our contact list they were spot on and always communicated clearly and were on time with our requests

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied

  • Cliff D.
  • Verified HomeBuyer
  • February 20, 2019
  • Forney, TX

I think everyone involved with Highland Homes are wonderful. You can't go wrong when you chose Highland Homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Almost Perfect!

  • Anonymous
  • Verified HomeBuyer
  • February 20, 2019
  • Little Elm, TX

Can’t go wrong with Highland Homes. Our 1st ever ground up new home build & Hinland made he whole journey as painless as possible. Highly recommend Hiland!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Repairs

  • Mark R.
  • Verified HomeBuyer
  • February 13, 2019
  • Aledo, TX

We have had several minor issues with our new home purchase from Highland Homes and they have all been taken care of in a timely manner. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Extremely happy and house has been great to work in

  • Juan P.
  • Verified HomeBuyer
  • February 13, 2019
  • Prosper, TX

We initially looked at Highland, shopped around but came back to them. The quality of the house is amazing and have not had one issue in the 3 months we moved. They walked us through the entire process and answered every question.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Customer Service

  • Eric F.
  • Verified HomeBuyer
  • February 07, 2019
  • Aubrey, TX

The first home we purchased here in DFW was a Highland Home. Since then, we have built with Drees, Onyx, Beazer and Megatel. Highland was the best with customer service. For this community, we chose Highland based on our past experiences. They did not disappoint! The customer service during the construction and after moving in has been outstanding! Josh K., Spencer and Josh T. Made sure all concerns were taken care of to our satisfaction! They went above and beyond! I will not hesitate recommending Highland to our friends and relatives!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very pleased after 2 months

  • Anonymous
  • Verified HomeBuyer
  • February 07, 2019
  • Argyle, TX

The response to issues has been exceptional. Our builder representative (Chase) has made sure every concern was addressed to our satisfaction.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Great job by Highland, we are very satisfied with our new home.

  • Terrence M.
  • Verified HomeBuyer
  • February 06, 2019
  • Roanoke, TX

Great job by Highland, we are very satisfied with our new home. Jeff was absolutely phenomenal to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent service

  • Mujahid M.
  • Verified HomeBuyer
  • January 23, 2019
  • Wylie, TX

Mr jerrod was an outstanding professional. He made all Efforts to satisfy us. The builder representative on final survey was also very nice gentlemen and explained all aspects of our house . This is our primary home and me and my wife are very happy to be part of highland homes and inspiration community.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Quality house, nice and responsive representatives.

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2019
  • Austin, TX

Quality house, nice and responsive representatives.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy in our first Highland

  • Shane H.
  • Verified HomeBuyer
  • January 22, 2019
  • San Antonio, TX

Very happy with our first Highland Home. Our sales rep Laurie helped with lot selection, orientation of the home and went to bat for us to get the best value. We were constantly at the site and often talked with our construction sup Brody. Being involved in the process gave us a much better understanding of our construction. The 4 star on workmanship and materials is likely a function of increased demand on third party vendors. Trim and paint guys seemed to be in a rush and it shows up. Still a great house and would be fantastic with a little more attention to fine details.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easy home buying process, quality employees

  • Travis G.
  • Verified HomeBuyer
  • December 20, 2018
  • Celina, TX

Our home buying experience was great. Lisa, Rich, and Nunnie were great in getting my family into our home in Parkside.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Best service

  • Huiqun Z.
  • Verified HomeBuyer
  • December 11, 2018
  • Richmond, TX

Best service

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5