Highland Homes Reviews

A wonderful experience from the very first meeting with Brittany to the final closing. Best home buying experience ever

Highland Homes' quality compared to its peers is unmatched. LUV our experience!

It was a pleasure working with the Highland team. They were professional and responsive throughout the process.

I have lived in my new home for the last few months and couldn’t be happier. My Highland home is exactly what I hoped for. Our experience with Highland was fantastic from start to finish. They delivered exactly what they promised and I highly recommend Highland Homes.

This was our 3rd overall home buying experience but first time with Highland. They were by far the best builder in all facets hands down! Very thankful for their amazing team helping us build the perfect home for our family!

As a first time home homeowner. Highland made the process seem less and everyone on the team truly cares. The community is great and the team is very responsive to all issues i have had. So far my only complain will be the floor plan design. I think it could be more user friendly. The home is beautiful and very modern but lacks and office space and small things like under the sink trash cabinets

I was so happy find highland home they are awesome.

Love our house …

Our closing date was pushed by a month. When we moved in, there were tons of items that needed to be fixed. It's been almost 2 months we have moved in and there is always something to fix.

Renee and Dylan have been the absolute best. The entire process from the purchase, construction and even after we were handed our keys has been amazing. They are so responsive and always follow through. We are so happy with our new home!

Great house- Well built and thought out. Loved our builder rep!

Painter didn’t do a good finishing

Kim and Stefanie were great. Very helpful, friendly, and knowledgeable. Jose fixed any issues I had as soon as I brought them to his attention. Very satisfied with my home so far. I have recommended many friend to buy a highland home.

Quality and beautiful homes. Judicious use of space. Very nice and responsive people - everyone that we have dealt with before, during and after the purchase of the house. Everyone that we have talked to about Highland Homes all do have nice things to say. Highland Homes do build beautiful homes and back them up with great services. I highly recommend.

My wife and I had the best experience in buying a Highland house. We lived in another state at the time and had to communicate mostly over the phone or emails. The minor issues we had were promptly resolved by either Danny or Lesli. We have been in our home for about 6 weeks now and are very happy with the quality of materials and workmanship. I am extremely impressed with Danny, when I have an issue he takes the time to explain the process of it being resolved. So at an end I’ll say , buying a home while out of state is extremely stressful and scary. Danny and Leslie made the experience enjoyable. ... More

Great Experience! Highland Homes is the best and take care of you throughout the home buying process. They are also there for you after you purchase and close on the house.

Overall not happy, 8 miserable months.

The financial side of the transaction went smoothly. When it came with the actual, physical habitation, the workmanship was fair. Fortunately, when issues arose and reported, the building manager was available.

The lay out of the home is just right for us. The location is spot on for what we were looking for. Neighbors are great as well which is good. The issue is the details. The craftsmanship work done for the caulking around the floor trim is the worst I’ve ever seen, (not our first home build) door handles falling off, shower curtain rods not installed, just laying on top of tile till they fall, Stove not wired correctly, short cuts taken on trim work around doors and kitchen. Grout work is not professional either. We understand things happen and it can never be perfect, but this is just small detail work that a craftsman should be skilled in and take pride in, if a door handle can’t be put on correctly then how do we know the foundation or walls or roof was done correctly? We only listed a small amount of the issues found. With that said, they have come and fixed the issues which is good but with the history and amount of homes they do, we should be farther along with some pride in the work. Things I wish I had known ... More

The finance part of our home buying was fantastic. No complaints there, but the construction part of the home buying is horrible. The workmanship of our house is very poor and the value for the price paid is not worth it. The response to issues is a joke. I have purchased homes before and this is by far the worst experience I have ever encountered. Highland should be ashamed of presenting their homes to buyers like this. Truly a lack of customer service. Customer service is what makes America great. I am an unsatisfied home buyer and I will never purchase from Highland again in the future or recommend anyone to do so either. ... More

So many things still need repair as we closed before all work was completed properly due to rising interest rates. Plumbing failed within 4 weeks of moving in and backed up into the bathrooms. Shane is on top of these things and I will be happier when all of the work is completed, but for the price point on this home, I expected things to be much better.

Overall it was a good experience. Our sales counselor was amazing, she guided us through and answered our questions and concerns diligently. The GC's we had were awesome and made a point to have a good relationship with us. The worst part was dealing with some of their subs that just rushed through their job without any oversight or quality control. Our GC's were very responsive to any issues that came up due to the subs. We were also rushed into closing at the end of the month even though the house wasn't ready and our GC told his superiors that. They could've have waited a couple weeks to close and actually had the house ready. ... More

Low grade craftsmenship especially to the exterior fof the house. Brick and motar poorly done.

We will look to purchase a Highland home in the future. The quality and experience was much better than previously purchased homes.

Very happy with our home!!