Highland Homes Reviews

I have been pleased with every aspect of building with Highland Homes. From the salesman, to the building manager to anyone else I dealt with. Highland Homes truly cares about their customers and makes sure they are satisfied in every way. I have nothing but praise for how I was treated throughout this process. If I ever build again I will be looking for Highland Homes.

Great experience with the agents at Highland homes. Lyndsey was knowledgeable and helpful.

This was my first new home “build” from picking home plan to selecting colors and materials. I can’t say enough good things about the professionalism of all Highland Homes employees. The service provided by the design center, the ease of completing documents to get the process and my selections priced, the pre-construction meeting was very helpful and gave me a chance to make sure all the add ons I wanted were included. The construction project manager was the best! He answered “all” inquiries within a few hours or minutes and followed through on everything, I’m not sure without Rich B. this entire process would have been the success it has been! Love the workmanship in my new 45 day old home! ... More

Good people to purchase your mortgage with!

Great customer experience. Any issues we had were always resolved in a timely manner

Very impressed with our property. We feel we have a real quality home.

Overall, we are pleased with the finished product. We found it easy to work with the builder and their response to warranty requests has been timely.

Great experience

Would not have bought this house, had it not been for Bryn!! The way she treated us was incredible!!

Highland built our home to accommodate our unique needs of our family members. Bathrooms and doors handicap accessible for wheelchairs. It is so much easier to get around the house in my powerchair because of the wide hallways and doors. I love the walk-in showers. The construction management team and contractors did a great job building the home. I was extremely impressed with the stone workmanship. The Chesterfield is a very spacious floor plan if you need the room, but not the stairs. The sales team, Chad and Sue assisted us all the way from beginning until closing.

We could not be more pleased that we selected Highland Homes for our new residence in the Dallas area. From our first step into the model home/sales office it was nothing but friendliness, helpfulness and professionalism (Margaret Anne + Ashley). Buying from out of state, it was a bit difficult in making selections but the designer (Ashley) and everyone else was always very accommodating. All along the construction process, we were kept up to date and most surprising when they proposed a closing date....that was the date we closed! It has been a pleasure to work with Daniel on everything once we moved into our home. He guided us from final inspection through the warranty process and communicates almost immediately when we have a question/concern about our new home....and then gets it done! ... More

The building process was smooth and timely. My sales consultant Lisa and contractor Matt were fantastic! Highly recommend. My only complaint is the quality of cabinets and no choices for upgrades on some things I would have preferred. That’s the only reason for 4 stars instead of 5 for quality of materials, workmanship was 5 stars. But that said, I am very pleased with my new home.

I love my new home, it has everything that my family and I needed. Highland’s Team was a pleasure to work with from day 1, they provided and lot of information and encourage research of our new home, what a great experience.

The customer service is excellent. Our whole experience with Highland Homes has been pretty smooth. Of courses we expected some little bumps in the road but whenever we reached out to our contact list they were spot on and always communicated clearly and were on time with our requests

I think everyone involved with Highland Homes are wonderful. You can't go wrong when you chose Highland Homes.

Can’t go wrong with Highland Homes. Our 1st ever ground up new home build & Hinland made he whole journey as painless as possible. Highly recommend Hiland!

We have had several minor issues with our new home purchase from Highland Homes and they have all been taken care of in a timely manner. Thank you.

We initially looked at Highland, shopped around but came back to them. The quality of the house is amazing and have not had one issue in the 3 months we moved. They walked us through the entire process and answered every question.

The first home we purchased here in DFW was a Highland Home. Since then, we have built with Drees, Onyx, Beazer and Megatel. Highland was the best with customer service. For this community, we chose Highland based on our past experiences. They did not disappoint! The customer service during the construction and after moving in has been outstanding! Josh K., Spencer and Josh T. Made sure all concerns were taken care of to our satisfaction! They went above and beyond! I will not hesitate recommending Highland to our friends and relatives!

The response to issues has been exceptional. Our builder representative (Chase) has made sure every concern was addressed to our satisfaction.

Great job by Highland, we are very satisfied with our new home. Jeff was absolutely phenomenal to work with.

Mr jerrod was an outstanding professional. He made all Efforts to satisfy us. The builder representative on final survey was also very nice gentlemen and explained all aspects of our house . This is our primary home and me and my wife are very happy to be part of highland homes and inspiration community.

Quality house, nice and responsive representatives.

Very happy with our first Highland Home. Our sales rep Laurie helped with lot selection, orientation of the home and went to bat for us to get the best value. We were constantly at the site and often talked with our construction sup Brody. Being involved in the process gave us a much better understanding of our construction. The 4 star on workmanship and materials is likely a function of increased demand on third party vendors. Trim and paint guys seemed to be in a rush and it shows up. Still a great house and would be fantastic with a little more attention to fine details.

Our home buying experience was great. Lisa, Rich, and Nunnie were great in getting my family into our home in Parkside.