Highland Homes Reviews

This is our second build and first time with Highland Homes. Very impressed with the whole process from start to finish. From sales to after- closing service, they have been very accommodating, responsive, and professional. They have built us a beautiful home.

In general it was a great experience, we were informed every week about the status and progress of our home, We haven't had issues in our house and for those that were found (minimum details), those were solved immediately... Jared is an excellent project manager, always available and ready to provide feedback and support as needed.

To be sure and communicate with Spencer. To ask questions. If you don't know ask.

lovely home and nice neighborhood.

I purchased this HH home at the finished stage. The buying, closing and move in processes were smooth. The build quality looks good. Interior details were a bit sloppy. The appliances were “builder grade”. Jason, our project manager was responsive and took care of most issues, though he seemed to have lost steam after a while. :-) All in all a positive experience.

Experience was great from sales to builder meetings. Highland puts out a quality product, I would recommend them to anyone and would purchase another Highland home in the future.

Great customer service!! This is their greatest quality that Highland Homes have achieved. They are always willing to fix any and all genuine issues that may occur. Overall home design and quality is very good.

Everyone involved with the purchase of our home was excellent, from the sales staff to the home project manager to the loan processor.

Great buying experience I had with Duwayne from highland homes

Pro: Blake N. our builder was tops. We had confidence and satisfaction throughout the build because he has been so helpful and responsive to us. Con: The people who put in the yard did a rotten job. It's filled with ruts, bumps and weeds. Compared to other yards around us, ours is pitiful.

Quality, Value & Great Design

Highland builds a great home and the design center experience was one of the better ones we have had out of all the homes we built. The new home consultant was very enthusiastic and knowledge and was an advocate for us as buyers throughout the process. Our construction manager was a joy to work with and was very responsive to issues raised during the build process. Job site cleanliness was one area that was a bit frustrating, but overall the end project was great!

Overall, I have a good experience with purchasing Highlandhome.

Responsive to any issues encountered.

Our sales agent and our builders representive were very responsive and supported us during the buying experience and after we moved in.

Lonnie was awesome and timely. I've been very happy with the inside of the home. Landscaping/outdoor experience hasn't been great. The outside landscaping etc seems like it was hastily done.

Debbie was great! She never once pressured me into doing anything I didn’t want to do and was very responsive. Her communication is superb (even after the closing). You can tell that she is genuinely on your side and wants what you want.

We were fortunate enough after living in a hotel and search for homes and multiple offers to stumble across Jessica. It was the perfect storm meets the solution and she was excellent

The team did a great job addressing my needs and concerns. Overall the process was smooth and all were easy to work with. I give them the team a 10.

Our timeline for moving in was quick and our construction manager took great care of us!

Highland Homes is first among not so many equals. My delay in responding is that due to the pandemic there are painting touch ups and a few other things which will be accomplished soon. The delays been at our request.

Overall the buying experience was great! Customer service from the sales office and building manager was great . I just subjects to Highland is that you pour your driveway last. As I ride around the neighborhood you can notice the difference between Highland and Perry homes . Perry home has clean finished driveways and Highlands driveways are different colors and patched. Perry pours their driveways after the home is built and I think that what makes a difference.

This home’s temperature is constant and comfortable ( tight seal!) Warranty Service has been excellent and reassuring

Highland Homes has always been my favorite builder and I knew that if I ever bought a new home, it would be a Highland Home. The best part of my experience was dealing with the incredible staff in The Groves (Walter, Haley, Ron & Gwen). Each of these individuals ensured my needs were met and they went out of their way to make adjustments to the home to suit my needs. I bought the house in the final phases of construction, so I didn't have input as the house was being built. This incredible team was quite flexible when it came to accommodating modifications to the home, upon my requests. I feel that for the price of the home, gutters should be included. I love my Highland Home! ... More

I have worked with other home builders previously and felt like I was in a battle with them. Working with Highland was a relief from that. My sales agent was knowledgeable about the homes and features and helped me find what I wanted instead of pushing me into a more expensive home. My construction manager walked the home every day during the construction process and held the contractors accountable for mistakes. I walked the home often and when I saw corrections that needed to be made, he made sure they were taken care of. Highland earned my trust and made sure my home was built well. The home building process was significantly less stressful because I was able to trust them. ... More