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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2971 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

2971 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Highland Homes - Overall satisfied, it’s a very beautiful house and we love it.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • Katy, TX

Overall satisfied, it’s a very beautiful house and we love it. The only thing is that the contractor forgot to build a linen closet for our upstairs. Now that we closed, they didn’t go back in to fix it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Love the home.

  • George C.
  • Verified HomeBuyer
  • November 16, 2021
  • Missouri City, TX

Love the home. Glenn in sales and Tommy the construction manager did an outstanding job. They made the process smooth from begining to end.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great service all around

  • Jace N.
  • Verified HomeBuyer
  • November 01, 2021
  • Fort Worth, TX

Would highly recommend Highland Homes

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

High Quality Builder with Excellent Customer Service

  • Cyril F.
  • Verified HomeBuyer
  • October 26, 2021
  • Prosper, TX

We had a great experience with our Highland Homes buying experience and our home. They provided transparency in the entire process, telling us what they could and could do and allowed us to be involved in every aspect of the process. They upgraded materials, as needed, without question or additional cost that resulted from the current supply chain issues, The construction manager even came out on a Saturday evening to address an issue we found during a visit to the house. We would highly recommend Highland Hames as your builder.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Sales Process, Construction Management, and Warranty Service

  • Luis G.
  • Verified HomeBuyer
  • October 26, 2021
  • Boerne, TX

This is our second build and first time with Highland Homes. Very impressed with the whole process from start to finish. From sales to after- closing service, they have been very accommodating, responsive, and professional. They have built us a beautiful home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent support and immediate responsiveness

  • Quintanilla D.
  • Verified HomeBuyer
  • September 09, 2021
  • Katy, TX

In general it was a great experience, we were informed every week about the status and progress of our home, We haven't had issues in our house and for those that were found (minimum details), those were solved immediately... Jared is an excellent project manager, always available and ready to provide feedback and support as needed.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

I think Spencer has been very honest and up front with us.

  • Terry M.
  • Verified HomeBuyer
  • September 06, 2021
  • Aubrey, TX

To be sure and communicate with Spencer. To ask questions. If you don't know ask.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - lovely home and nice neighborhood.

  • Statt R.
  • Verified HomeBuyer
  • September 02, 2021
  • Bulverde, TX

lovely home and nice neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Smooth move in

  • Zia K.
  • Verified HomeBuyer
  • September 02, 2021
  • Aledo, TX

I purchased this HH home at the finished stage. The buying, closing and move in processes were smooth. The build quality looks good. Interior details were a bit sloppy. The appliances were “builder grade”. Jason, our project manager was responsive and took care of most issues, though he seemed to have lost steam after a while. :-) All in all a positive experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Ya'll actually fix the items that your subs screw up on.

  • James H.
  • Verified HomeBuyer
  • September 02, 2021
  • Aubrey, TX

Experience was great from sales to builder meetings. Highland puts out a quality product, I would recommend them to anyone and would purchase another Highland home in the future.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Great customer service!

  • Dhruv P.
  • Verified HomeBuyer
  • August 06, 2021
  • Richmond, TX

Great customer service!! This is their greatest quality that Highland Homes have achieved. They are always willing to fix any and all genuine issues that may occur. Overall home design and quality is very good.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Everyone involved with the purchase of our home was excellent,

  • Del H.
  • Verified HomeBuyer
  • July 21, 2021
  • Aubrey, TX

Everyone involved with the purchase of our home was excellent, from the sales staff to the home project manager to the loan processor.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Great buying experience

  • Bharath S.
  • Verified HomeBuyer
  • June 22, 2021
  • Celina, TX

Great buying experience I had with Duwayne from highland homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Builder

  • George C.
  • Verified HomeBuyer
  • June 17, 2021
  • Forney, TX

Pro: Blake N. our builder was tops. We had confidence and satisfaction throughout the build because he has been so helpful and responsive to us. Con: The people who put in the yard did a rotten job. It's filled with ruts, bumps and weeds. Compared to other yards around us, ours is pitiful.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Professional, friendly & most willing to put things right

  • Aik N.
  • Verified HomeBuyer
  • June 15, 2021
  • Humble, TX

Quality, Value & Great Design

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

The Highland design is what stood out most to us as home buyers. The high ceiling and high roof peaks make the home look very estate like!

  • Shawn W.
  • Verified HomeBuyer
  • May 26, 2021
  • Willis, TX

Highland builds a great home and the design center experience was one of the better ones we have had out of all the homes we built. The new home consultant was very enthusiastic and knowledge and was an advocate for us as buyers throughout the process. Our construction manager was a joy to work with and was very responsive to issues raised during the build process. Job site cleanliness was one area that was a bit frustrating, but overall the end project was great!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Overall, I have a good experience with purchasing Highlandhome.

  • Shadi G.
  • Verified HomeBuyer
  • May 20, 2021
  • Manvel, TX

Overall, I have a good experience with purchasing Highlandhome.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Highland Homes - Responsive to any issues encountered.

  • Robert N.
  • Verified HomeBuyer
  • May 18, 2021
  • Forney, TX

Responsive to any issues encountered.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Took care of the few issues we had.

  • James S.
  • Verified HomeBuyer
  • April 22, 2021
  • Prosper, TX

Our sales agent and our builders representive were very responsive and supported us during the buying experience and after we moved in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Lonnie is great

  • Kelsey C.
  • Verified HomeBuyer
  • April 19, 2021
  • Justin, TX

Lonnie was awesome and timely. I've been very happy with the inside of the home. Landscaping/outdoor experience hasn't been great. The outside landscaping etc seems like it was hastily done.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Debbie was great!

  • Ashley O.
  • Verified HomeBuyer
  • April 10, 2021
  • Haslet, TX

Debbie was great! She never once pressured me into doing anything I didn’t want to do and was very responsive. Her communication is superb (even after the closing). You can tell that she is genuinely on your side and wants what you want.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Sales Agent was excellent

  • Collin W.
  • Verified HomeBuyer
  • March 02, 2021
  • McKinney, TX

We were fortunate enough after living in a hotel and search for homes and multiple offers to stumble across Jessica. It was the perfect storm meets the solution and she was excellent

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great incentives

  • Elaine M.
  • Verified HomeBuyer
  • March 02, 2021
  • Hutto, TX

The team did a great job addressing my needs and concerns. Overall the process was smooth and all were easy to work with. I give them the team a 10.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Our timeline for moving in was quick and our construction manager

  • Kristy S.
  • Verified HomeBuyer
  • March 02, 2021
  • Hutto, TX

Our timeline for moving in was quick and our construction manager took great care of us!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

They were quick to respond to changes needed; sometimes it was the failure of subs to do it right and other times it was changes we needed to do. Thea and Patti provided us with excellent professional help along the way. Shane is excellent!

  • James T.
  • Verified HomeBuyer
  • February 24, 2021
  • San Antonio, TX

Highland Homes is first among not so many equals. My delay in responding is that due to the pandemic there are painting touch ups and a few other things which will be accomplished soon. The delays been at our request.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5