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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3097 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

3097 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Highland Homes - Our project manager, Shane H.

  • Rick G.
  • Verified HomeBuyer
  • January 20, 2022
  • San Antonio, TX

Our project manager, Shane H., is a gem! He exceeded our expectations in every respect!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The builder’s team was excellent. They stayed on top of all matters of concern.

  • Michelle P.
  • Verified HomeBuyer
  • January 20, 2022
  • Humble, TX

The entire process was an absolute pleasure. They’re were some hurdles with my selling process and this team was so very patient. They treated me like a person and not just a buyer. I really appreciate it.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Delivered a wonderful home.

  • Robert P.
  • Verified HomeBuyer
  • November 26, 2021
  • Celina, TX

The build process went very smoothly especially given that I was out-of-state and only able to visit a couple of times. I think that this was largely due to the sales counsellor, designer and construction manager. The sales counselor in particular was always reachable and responsive to requests for information, offering suggestions, and discussing/implementing changes. Mine was a Spec house and I am very happy with the designer's choices of those details that I would otherwise have had to make. Overall, the workmanship and materials are excellent - any reservations I have are pretty ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Overall a good experience despite the delays in materials.

  • Amarily B.
  • Verified HomeBuyer
  • November 24, 2021
  • Forney, TX

Overall a good experience despite the delays in materials. Not Highlands fault. Dealing with the design center was a bit of a cluster. Overall , would build with Highland again

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Blake was wonderful and always there if any questions were had!

  • Pam R.
  • Verified HomeBuyer
  • November 23, 2021
  • Forney, TX

Highland uses all the spaces in your home. Extra closets and storage are everywhere in this home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Love the functionality of our home

  • Nestor R.
  • Verified HomeBuyer
  • November 23, 2021
  • Forney, TX

Buying my home with Highland has been one of the best decisions I have made In my life. We are in love with our new home, and we have Highland to thank. Thank you, Highland Homes!!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Impressive build job

  • Whitney B.
  • Verified HomeBuyer
  • November 23, 2021
  • Frisco, TX

We built during the pandemic. When most builders were taking shortcuts, 12+ months to build and changing contracts, Highland Homes stayed consistent with their original promise to the best of their ability. They also had great upgrades and options to choose from that made our house really stand out from others in the community. We feel like we got a quality home vs. a cookie cutter one. The only downside to our process was the lack of communication from our project manager, which required numerous escalations just to find out what was going on with our home. Other than that, we would highly ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Highland Homes - Overall satisfied, it’s a very beautiful house and we love it.

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2021
  • Katy, TX

Overall satisfied, it’s a very beautiful house and we love it. The only thing is that the contractor forgot to build a linen closet for our upstairs. Now that we closed, they didn’t go back in to fix it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great builders

  • Kirsten R.
  • Verified HomeBuyer
  • November 17, 2021
  • Forney, TX

Everybody we worked with was very nice and really helpful and always got back to us. Customer service is important and Highland homes has it down.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We love our new Highland Home

  • Brittany D.
  • Verified HomeBuyer
  • November 16, 2021
  • San Antonio, TX

My husband and I were looking for a "forever home" to grow our family and raise our kids. We weren't happy with what we found in the market so decided building was the right choice for us. We interviewed a few different builders in various communities and fell in love with Highland Homes at Davis Ranch. We were able to find a lot and a floor plan that met 100% of our needs. The process was very straightforward and easy from the day we signed our contract to the day we moved in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Love the home.

  • George C.
  • Verified HomeBuyer
  • November 16, 2021
  • Missouri City, TX

Love the home. Glenn in sales and Tommy the construction manager did an outstanding job. They made the process smooth from begining to end.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great service all around

  • Jace N.
  • Verified HomeBuyer
  • November 01, 2021
  • Fort Worth, TX

Would highly recommend Highland Homes

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Great experience with Highland Homes.

  • Daryl S.
  • Verified HomeBuyer
  • October 27, 2021
  • Montgomery, TX

Great experience with Highland Homes.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Easy to talk to and discuss options

  • Robert S.
  • Verified HomeBuyer
  • October 26, 2021
  • Prosper, TX

We have been very impressed with the quality and detail Highland Homes puts into the home. Their response to warranty issues or after sale issues has been great.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - My overall experience with highland homes was great.

  • MICA D.
  • Verified HomeBuyer
  • October 26, 2021
  • Aubrey, TX

My overall experience with highland homes was great. Kathi, the sales counselor, answered all of our questions. She continued to help us even after closing on our home with some issues we were having. John, our lender, was very knowledgeable and easily accessible throughout the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

High Quality Builder with Excellent Customer Service

  • Cyril F.
  • Verified HomeBuyer
  • October 26, 2021
  • Prosper, TX

We had a great experience with our Highland Homes buying experience and our home. They provided transparency in the entire process, telling us what they could and could do and allowed us to be involved in every aspect of the process. They upgraded materials, as needed, without question or additional cost that resulted from the current supply chain issues, The construction manager even came out on a Saturday evening to address an issue we found during a visit to the house. We would highly recommend Highland Hames as your builder.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent Sales Process, Construction Management, and Warranty Service

  • Luis G.
  • Verified HomeBuyer
  • October 26, 2021
  • Boerne, TX

This is our second build and first time with Highland Homes. Very impressed with the whole process from start to finish. From sales to after- closing service, they have been very accommodating, responsive, and professional. They have built us a beautiful home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good builder who followed through

  • Greg B.
  • Verified HomeBuyer
  • October 26, 2021
  • Austin, TX

Honest and hardworking. Followed through on unfinished items

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience

  • Daniel P.
  • Verified HomeBuyer
  • October 20, 2021
  • Brookshire, TX

Customer service was fantastic!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Highland is very customer responsive!

  • Scott U.
  • Verified HomeBuyer
  • October 19, 2021
  • Katy, TX

Highland is very customer responsive! They also made numerous changes to our floor plan which gives the feeling of a custom built home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The size of ceilings, doors and windows

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • Aubrey, TX

Good floor plans, high ceilings, great cost

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Responsiveness of sales staff and builder.

  • Maria N.
  • Verified HomeBuyer
  • October 19, 2021
  • Aubrey, TX

The sales staff was always quick to answer any questions. The builders response even after closing has been exceptional.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Exceptional building experience

  • Chuck B.
  • Verified HomeBuyer
  • October 19, 2021
  • Argyle, TX

Signing the P&S is the easy part, but our sales associate and construction manager worked with us every step of the way to design and build our home so that it was customized for us. From start to finish, it was the small details that made a big difference!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Highly recommend using Highland to build your next home

  • Craig C.
  • Verified HomeBuyer
  • September 09, 2021
  • Cypress, TX

Highly recommend using Highland to build your next home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Excellent support and immediate responsiveness

  • Quintanilla D.
  • Verified HomeBuyer
  • September 09, 2021
  • Katy, TX

In general it was a great experience, we were informed every week about the status and progress of our home, We haven't had issues in our house and for those that were found (minimum details), those were solved immediately... Jared is an excellent project manager, always available and ready to provide feedback and support as needed.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5