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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3097 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

3097 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

I think Spencer has been very honest and up front with us.

  • Terry M.
  • Verified HomeBuyer
  • September 06, 2021
  • Aubrey, TX

To be sure and communicate with Spencer. To ask questions. If you don't know ask.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - lovely home and nice neighborhood.

  • Statt R.
  • Verified HomeBuyer
  • September 02, 2021
  • Bulverde, TX

lovely home and nice neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

very good

  • Ziming C.
  • Verified HomeBuyer
  • September 02, 2021
  • McKinney, TX

We love my new house. Thanks construction Manager Landon and salesman Jessica . We highly recommend highland homes to our friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Smooth move in

  • Zia K.
  • Verified HomeBuyer
  • September 02, 2021
  • Aledo, TX

I purchased this HH home at the finished stage. The buying, closing and move in processes were smooth. The build quality looks good. Interior details were a bit sloppy. The appliances were “builder grade”. Jason, our project manager was responsive and took care of most issues, though he seemed to have lost steam after a while. :-) All in all a positive experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Ya'll actually fix the items that your subs screw up on.

  • James H.
  • Verified HomeBuyer
  • September 02, 2021
  • Aubrey, TX

Experience was great from sales to builder meetings. Highland puts out a quality product, I would recommend them to anyone and would purchase another Highland home in the future.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

We bought a house that was already built so we did not have all the decisions that everyone has on a new built. Any questions we had were answered in a timely fashion.

  • Joyce M.
  • Verified HomeBuyer
  • September 02, 2021
  • Bulverde, TX

They have multiple floor plans to meet your family's needs.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Everyone has been helpful & kind throughout the process.

  • Megan B.
  • Verified HomeBuyer
  • September 02, 2021
  • Humble, TX

Everyone has been helpful & kind throughout the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Highland Homes - Great customer service!

  • Dhruv P.
  • Verified HomeBuyer
  • August 06, 2021
  • Richmond, TX

Great customer service!! This is their greatest quality that Highland Homes have achieved. They are always willing to fix any and all genuine issues that may occur. Overall home design and quality is very good.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Very responsive and good quality

  • Vivek S.
  • Verified HomeBuyer
  • July 21, 2021
  • Richmond, TX

Very responsive and good quality

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great Experience

  • Isiah M.
  • Verified HomeBuyer
  • July 21, 2021
  • Hutto, TX

I love my home. The total experience was great. Never had a new home built, went better than I thought.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Highland Homes - When I had issues .

  • Tommie J.
  • Verified HomeBuyer
  • July 21, 2021
  • Katy, TX

When I had issues . The issue was taken care of quickly ! The people are really great at taken care of issues. That the guys doing work either over looked are just didn’t do ! Real quick response time and very polite . And helpful

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Highland Homes - Everyone involved with the purchase of our home was excellent,

  • Del H.
  • Verified HomeBuyer
  • July 21, 2021
  • Aubrey, TX

Everyone involved with the purchase of our home was excellent, from the sales staff to the home project manager to the loan processor.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Highland Homes - Great qualities and good service.

  • Jae Y.
  • Verified HomeBuyer
  • July 21, 2021
  • Arlington, TX

Great qualities and good service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Great builder.

  • Jennifer O.
  • Verified HomeBuyer
  • July 21, 2021
  • Haslet, TX

Great builder. Enjoyed working with Sales- Debby and Builder- Xavier

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Rayshell and Jordan were both great! They both were patient with our questions and super nice.

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2021
  • Anna, TX

The home is beautiful and we are really happy that we managed to get a home with Highland in this crazy market. Out of the builders we looked at, we could tell Highland had good quality homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - This company is very busy which means that they often don’t have

  • Deborah C.
  • Verified HomeBuyer
  • July 14, 2021
  • Liberty Hill, TX

This company is very busy which means that they often don’t have time to address issues you may have with your home. This can be frustrating. There are some areas in my home where the finish work such as the painting is subpar and sloppy. I am waiting for issues with getting the right paint to correct itself, so that I can fix these flaws myself

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Highland Homes - Great quality, value and dynamic team of peiple to work with

  • Marcellus J.
  • Verified HomeBuyer
  • July 01, 2021
  • Cypress, TX

Great quality, value and dynamic team of peiple to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Great experience during the whole construction project.

  • Ricardo M.
  • Verified HomeBuyer
  • June 22, 2021
  • Kyle, TX

Great experience during the whole construction project. I wish I could be informed more when the people were working on the house, that way I could see any things that wasn’t done properly.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

She kept of inform at all times

  • Kevin D.
  • Verified HomeBuyer
  • June 22, 2021
  • Little Elm, TX

They will guide you step by step through the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great buying experience

  • Bharath S.
  • Verified HomeBuyer
  • June 22, 2021
  • Celina, TX

Great buying experience I had with Duwayne from highland homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Builder

  • George C.
  • Verified HomeBuyer
  • June 17, 2021
  • Forney, TX

Pro: Blake N. our builder was tops. We had confidence and satisfaction throughout the build because he has been so helpful and responsive to us. Con: The people who put in the yard did a rotten job. It's filled with ruts, bumps and weeds. Compared to other yards around us, ours is pitiful.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Professional, friendly & most willing to put things right

  • Aik N.
  • Verified HomeBuyer
  • June 15, 2021
  • Humble, TX

Quality, Value & Great Design

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Building from out of state.

  • Jamar D.
  • Verified HomeBuyer
  • June 15, 2021
  • Prosper, TX

We are new to Texas and spent a great deal of the building process out of the country. Our Construction Manager (Justin Minikes) was always available to answer any questions and offer his expertise. He would even go as far to video chat to show the progress. As we have settled into our new home, he continues to be at bay to answer any questions or concerns we may have. This is always done expeditiously. We love our home but we loved the experience even more! I now understand why Highland Homes are so highly sought after

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Overall, a great buying experience.

  • Anonymous
  • Verified HomeBuyer
  • June 15, 2021
  • Bulverde, TX

Overall, a great buying experience. There are still a few cosmetic issues to be addressed (paint touch-ups, a door handle replacement and a couple others) but after reaching out and sending a detailed list, they have scheduled a day to deal with them. The neighborhood is great and we love it so far after a month or so. I would definitely recommend but I would also be vigilant about following up on any issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Highland Homes - very good and high quality!

  • Thanh N.
  • Verified HomeBuyer
  • June 15, 2021
  • Fulshear, TX

very good and high quality!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4