Highland Homes Reviews

Highland is a good home builder. They do care about taking care of you after you close your house with them. Home building takes time and fluidity, be patient it’s worth it.

Highland builds a great home and the design center experience was one of the better ones we have had out of all the homes we built. The new home consultant was very enthusiastic and knowledge and was an advocate for us as buyers throughout the process. Our construction manager was a joy to work with and was very responsive to issues raised during the build process. Job site cleanliness was one area that was a bit frustrating, but overall the end project was great!

We had a wonderful experience with Highland Homes. While at times it was stressful, as homebuilding can be, Aaron & Layne were always quick to resolve any issues and make things right. They were both very responsive and happy to call us whenever we needed. It felt like we were building a home with family. We did feel like some of the more detailed aspects of the house were initially completed poorly but our builder made sure to have the contractors come out and fix things to a more expected level. Even after closing, both Layne and Aaron have been super responsive to any minor issues that have come up or questions that we have. We are so thankful to have built our first home with Highland! We have such fond memories of the entire experience. Thank you Layne and Aaron! ... More

The loan dept was amazing

Overall, I have a good experience with purchasing Highlandhome.

Very honest and responsive to concerns.

Greg and Teri are excellent individuals to work with. A special shutout to Greg! Throughout the process he kept me informed of the progress and any issues therein. He is very accountable and was always responsive to any issues I've had throughout the process. Thank you for all the help!

Responsive to any issues encountered.

The beginning process was so exciting. Everyone that helped us with highland was informative and kind. We had a few delays on windows and the brick for the home which extended our closing 2 months. That is something you just have to be flexible with when building a new home. Only complaint, the items we wanted fixed before closing seemed to not be handled with care. The workmanship seemed to be sloppy. For example where a the bottom of the floor/wall buckled that was fixed in closing day. Well who ever fixed left paint and caulk on the wood planking and it was not smooth. That’s just one example. I put in warranty ticket for the minor things we found again which is common. Very fast response! They came out a few days later to look at the items. We are very happy with our home! ... More

-Invested sales group that is not pushy and takes time to understand your needs -Project management team was great at updates regarding schedule -Project management team addressed issues in an efficient manner

Person was wonderful did a great job construction manager was the bestWhenever we found an issue they fixed it if we had a problem they found a solution great job

The people who assisted us in our homebuying experience really gave us 100%. We really appreciated the help and knowledge!

The home has many extras that are the difference when selecting a builder

So many things are done well in our new home. We love it and working with Highland has been great.

Our sales agent and our builders representive were very responsive and supported us during the buying experience and after we moved in.

Working with a great salesperson like Jamie evans and a lender like Matt and a builder like Blake makes for a first time homebuyer a wonderful experience

Very trustworthy and authentic team from Sales to Builder

Lonnie was awesome and timely. I've been very happy with the inside of the home. Landscaping/outdoor experience hasn't been great. The outside landscaping etc seems like it was hastily done.

Sales Rep and Builder were great to work with for the most part. There were some workmanship issues that remained unresolved at the time of closing, which was not satisfactory for us. Overall, we have a well built home.

Overall, provides excellent customer service!

Follows through on commitments, and was great to work with.

so far so good .

Easy to work with & corrected things I saw in my home that bothered me

Highland stands behind there product.

Built fast but with quality in mind