Highland Homes Reviews

Love our new home from Highland! There are a couple Things here and there that have had to have work on after closing but nothing major and we absolutely love our new house!

Jonathan & Pat were a great team to work with. We enjoyed the entire experience.

We had a great sales experience, the sales team has been excellent with responding to queries, addressing our concerns etc. Special call out to Lula who has been excellent to work with. Mixed experience with the construction team. Since we were remote, we didn't had the opportunity to continuously monitor the home. We weren't getting regular (weekly) updates on home construction as promised. During final inspection, we found several issues which were addressed promptly, except a few which were missed and we found them out after moving into the home. We were asked to raise home warranty case, which we did along with a bunch of other issues we found after living in the house. Warranty team has been responsive, but the speed of resolution is not up to mark. It has been more than a month since we moved in, still dealing with unfixed issues with the builder. ... More

The whole experience has been great.

Overall a good choice for my family

Painter didn’t do a good finishing

We loved working with kate

A warm and friendly experience from start to finish. Attention to detail from our builder gave us tremendous confidence in the final outcome

Very responsive to fixing warranty issues and working out satisfactory resolutions.

Naturally, issues will arise when building a home. In every challenge, our salesperson and job foreman were helpful, positive, and made sure our needs and expectations were met.

Highland uses all the spaces in your home. Extra closets and storage are everywhere in this home.

Great experience with Highland Homes.

Everyone has been helpful & kind throughout the process.

Very responsive and good quality

I love my home. The total experience was great. Never had a new home built, went better than I thought.

Great builder. Enjoyed working with Sales- Debby and Builder- Xavier

This company is very busy which means that they often don’t have time to address issues you may have with your home. This can be frustrating. There are some areas in my home where the finish work such as the painting is subpar and sloppy. I am waiting for issues with getting the right paint to correct itself, so that I can fix these flaws myself

Overall, a great buying experience. There are still a few cosmetic issues to be addressed (paint touch-ups, a door handle replacement and a couple others) but after reaching out and sending a detailed list, they have scheduled a day to deal with them. The neighborhood is great and we love it so far after a month or so. I would definitely recommend but I would also be vigilant about following up on any issues.

We had a wonderful experience with Highland Homes. While at times it was stressful, as homebuilding can be, Aaron & Layne were always quick to resolve any issues and make things right. They were both very responsive and happy to call us whenever we needed. It felt like we were building a home with family. We did feel like some of the more detailed aspects of the house were initially completed poorly but our builder made sure to have the contractors come out and fix things to a more expected level. Even after closing, both Layne and Aaron have been super responsive to any minor issues that have come up or questions that we have. We are so thankful to have built our first home with Highland! We have such fond memories of the entire experience. Thank you Layne and Aaron! ... More

Very honest and responsive to concerns.

Easy to work with & corrected things I saw in my home that bothered me

Highland stands behind there product.

We had a great experience working with Highland Homes from our first meeting with the sales team, to follow meetings with sales/design/construction, to the day we moved in. We had very few issues during the process or since we've moved in. My only complaint and why I gave only 3 stars on "Responsiveness to issues" is that since have have moved in, we have had a very hard time getting the maintenance/construction team to respond to tickets we've had open for weeks. I believe their team is overwhelmed, and do not expect it to improve as they are starting to break ground on the next phase behind our home. ... More

This was our second time building a new home. First was with a custom home builder and second was with Highland. We had a far superior experience with Highland. Aleasha and Michael were both wonderful to work with and helped with all questions and requests along the way. We would build again with Highland if the time ever arose. Thank you!!

Highland homes’ plans really stand out with the high ceiling and open floor concept.