Highland Homes Reviews

The Highland team was great. We were having difficulty selling our home and could not get into our Highland home until it sold. Unfortunately, we had a very negative experience with a realtor, which greatly contributed to this issue. Highland was very understanding and flexible with allowing us additional time to get a new realtor and we were able to sell our home! As far as the builder goes, Garrett was awesome! He provided excellent communication by sending a weekly progress report on the progress of the home and promptly follow-up on any questions or concerns we had.

Liked the staff and home

Overall the experience was great, due to Covid things got delayed but that was understandable and in the end I feel we closed on a pretty great home. Are there some things that the quality is not what we expected, definitely but hopefully Highland will work through them with us

I love my new home. It was worth the minor issues with workmanship when moving in.

They were very quick to respond to any requests and thorough in their responses.

The person assigned to our home, was not only professional and knowledgeable, he was very caring and genuine in addressing all of our concerns and answering the 100 questions that kept arising. Also, is response time with follow-up was impeccable.

Great company to work. Every part of the deal was a great and easy experience. Financing through Highland homes was the best thing we did

I would definitely recommend Highland Homes to build your house!

Sales and operations staff were helpful, attentive, and responsive. A great team with a good product.

Finish work--paint, drywall and tile--could have been much better. There are multiple corners of walls/bottom trim that are not square and/or even. Highland Homes is correcting all of the issues however, would have rather had the finish work completed properly the first time. I am most pleased with the windows and doors installation. The wooden floors which we chose (which covers most of the downstairs) was installed properly and looks great. And I feel that Highland Homes does an excellent job with installation and design of the Trane Heating and Air Conditioning system--very efficient and very well balanced. Follow up from contractors/sub contractors has been prompt and professional. Our Highland Homes Construction Manager was attentive to our requests and kept us engaged and informed. Yes, I would purchase another HH!!! ... More

Highland home team for The Grove is A team. Sales manager/construction manager are great to work with.

Great experience and level of professionalism. Made the experience seamless.

We had a great experience with our salesperson. She delivered everything she promised and she was a great help with understanding the process of building with Highland. The project manager did an equally fabulous job. He listened to our concerns and went above and beyond to deliver what he could. Past those two it was sometimes a struggle to get answers or help with the things we wanted for our house. For the new home buyer I would recommend making a list of the things important to you, floor plan, finishes, outdoor space, to name a few. Look at all possible plans and work hard at the design center to get what you want while staying in your budget. They have things they forgot they had, so bring pictures of what you want. Main thing is to ask for what you want and stay in contact with the project manager, ... More

Only been in the house for 4 weeks but seems to what we hoped for!

Love Trinity Falls neighborhood and love our new home. It was great working with Valerie at Highland Homes.

Great experience

We have moved into our beautiful home and love it very much We have had some issues here and there but that’s to be expected in any new home but they come immediately to resolve or fix any issues right away this has been amazing on their part. The accommodations for making my home for my needs has also been amazing and greatly aapreciated

Terrific experience going through the process of a new build. The construction supervisor, Geoffrey, was fantastic and communicated promptly.

Over all this experience of building and buying our new home has been very good! The house was built very quickly, two months sooner than expected. We are very pleased with our new home.

Builder associates, construction manager and workers are very good in responding to the requests and had a very really good experience. But the quality of the material is not good and very much disspointing.

My experience with Tim was the best experience a home buyer can ask for. Easy to work with, listens and truly cares for his customers. Always willing to help bring your dream to reality. This also rings true for his team. From builder to the supporting staff, they were a pleasure to work with and delivered on their word.

Higland homes are luxury homes. They are not cheap but an excellent investment with high quality. If you looking for quality then highland homes is your 1st and last stop

Since ours is inventory we starting finding issues from first week.

Jason was great sales person and Jared was also great. Communication was great and upto our satisfaction. The only constructive feedback I would like to give them is that they should be consistent in offering upgrades to the neighbors for example there was an option to add a gate on the back fence which was missed for me where is there a couple of options that were missed for my neighbors. If there is a script that they can follow or list of items that they can follow for upgrades or any other things that could be great. Also there should be a way to record the walk-through meeting when they explain everything because it is hard to remember in the excitement of looking at the home. Overall it was a great experience some minor things like the above can be improved here and there ... More

In a heart beat, I would overall recommend the builder.