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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 2931 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

2931 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Overall very good. The quality of inside doors and door locks is poor. Talking to neighbors, many have had to have their inside doors and locks replaced. Lack quality.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2023
  • Van Alstyne, TX

In a heart beat, I would overall recommend the builder.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 4

Unfinished and Warranty Work Requests Submitted via the Highland Homes Website

  • Rodolfo V.
  • Verified HomeBuyer
  • May 30, 2023
  • San Antonio, TX

The home warranty was explained fully by your representative. However, when having submitted our varied requests for service through the website, there was NO, repeat NO, response towards resolution nor even an attempt to contact us. When after notifying the warranty representative, we have yet to hear anything in response. We are sadly disappointed since some of the issues were known prior to closure. Unacceptable comes to mind.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

Owner

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2023
  • Sherman, TX

Enjoyable buying experience. While I am very aware builders are overwhelmed with strong demand, logistic and employment issues, follow up on completing punch list items could be faster.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

I recommend all buyers looking for new homes. My family like this home.

  • Manith M.
  • Verified HomeBuyer
  • January 31, 2023
  • Anna, TX

I like everything about Homeland.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Little things are irritating

  • Clark M.
  • Verified HomeBuyer
  • October 18, 2022
  • Aubrey, TX

We've had several things thast aren't pleasing but our PM has been right on top of them. Getting subs here to correct has and is an issue. Your cleaning crew, in my opinion, does not do a great job. We've been battling a floor issue here since the walk thru and still waiting. Getting closer but still not complete. Very frustrating at best. Your electrical company too can be frustrating. Takes them too long to respond if they respond at all. WHen one pays for this level of home, there are certain expectations. You all need to hone in on your subs and contractors doing it right the very first ...

Total Score 5


Quality 4

Trustworthiness 3

Value 5

Responsiveness 4

Mostly Good but Some Bad

  • Myron H.
  • Verified HomeBuyer
  • May 12, 2022
  • Conroe, TX

Overall, I'd give the experience 4 stars out of 5. Highland makes nice homes with good layouts that make you feel like you are in a bigger home, and don't pack the house with space you can't use. The houses have a lot of light and you can tell they are on a different level with quality. We were actually referred to Highland by some friends who lived in one in a different part of the state and loved it. The biggest disappointment was that when we moved in, there were several things on the house that weren't completed and should have been either verified or checked before we got there. We had ...

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Highland Homes - I am happy as a highland home buyer.

  • Dilip M.
  • Verified HomeBuyer
  • March 24, 2022
  • Round Rock, TX

I am happy as a highland home buyer. Sales team helped me from beginning and later builder team took care of all our requirements and helped me at every stage of construction. They continuously gave updates through my construction phase and delivered as per the promise. I am happy to recommend for anyone

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Highland Homes - very quick respond from the Builder

  • Thu L.
  • Verified HomeBuyer
  • February 22, 2022
  • Round Rock, TX

very quick respond from the Builder

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

The buying Process and working with the team

  • Ashley B.
  • Verified HomeBuyer
  • February 15, 2022
  • Waxahachie, TX

Working with the sales team was a great experience.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Highland Homes - When I had issues .

  • Tommie J.
  • Verified HomeBuyer
  • July 21, 2021
  • Katy, TX

When I had issues . The issue was taken care of quickly ! The people are really great at taken care of issues. That the guys doing work either over looked are just didn’t do ! Real quick response time and very polite . And helpful

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Highland Homes - Great experience during the whole construction project.

  • Ricardo M.
  • Verified HomeBuyer
  • June 22, 2021
  • Kyle, TX

Great experience during the whole construction project. I wish I could be informed more when the people were working on the house, that way I could see any things that wasn’t done properly.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Highland Homes - The loan dept was amazing

  • LaVert P.
  • Verified HomeBuyer
  • May 20, 2021
  • San Antonio, TX

The loan dept was amazing

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Builder’s timeline for completion was pretty spot on.

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2021
  • Missouri City, TX

Sales Rep and Builder were great to work with for the most part. There were some workmanship issues that remained unresolved at the time of closing, which was not satisfactory for us. Overall, we have a well built home.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Highland Homes - Great experience worked great with sales person and construction

  • Frank R.
  • Verified HomeBuyer
  • April 15, 2021
  • Forney, TX

Great experience worked great with sales person and construction manager

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Highland Homes - We love our home!

  • Helder S.
  • Verified HomeBuyer
  • January 26, 2021
  • Royse City, TX

We love our home! Thank you!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 2

Highland Homes - I think the finishing on the house was not up to the mark.

  • Nitin S.
  • Verified HomeBuyer
  • January 06, 2021
  • McKinney, TX

I think the finishing on the house was not up to the mark. We are happy with everything else.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 3

Beautiful New Community

  • Erika Q.
  • Verified HomeBuyer
  • November 06, 2020
  • Rockwall, TX

The beautiful new community, the quality of home and the way how it is beautifully built.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Highland customer review

  • Jeffrey S.
  • Verified HomeBuyer
  • June 12, 2020
  • Melissa, TX

Some of the products seem very cheap and or not done with care. For example door knobs, faucet, paint, driveway cement. Otherwise excellent.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Highland Homes - Very good

  • Anonymous
  • Verified HomeBuyer
  • December 29, 2019
  • Fort Worth, TX

Very good

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Wrights landing

  • Parker B.
  • Verified HomeBuyer
  • December 10, 2019
  • Spring, TX

Highland Homes made the home buying process very easy. Everyone from the builder to the loan officer were always available to answer questions. They made the process non stressful and go smoothly.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Highland Homes - Nice home!

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2019
  • Aubrey, TX

Nice home! Felt a bit pricey!!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Compton

  • Teresa C.
  • Verified HomeBuyer
  • March 12, 2019
  • Kyle, TX

The best thing about Highland Homes, the people. Ethan and Sean especially. Ethan is awesome. His attention to detail and follow through are exceptional. The same goes for Sean. They are the reason buying this home was a good experience. Yes we had problems and issues, almost all very minor, but these guys have been there start to finish. That’s why the overall experience rates a 5 star. Because of your people.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Some materials need upgrading

  • John P.
  • Verified HomeBuyer
  • January 22, 2019
  • McKinney, TX

Not much choice on "cheap" (but not-inexpensive) light fixtures, need to add 1/4 round at base at wood floors and floor tile and not just large caulk joints. Same at the end of wall tile, there are several ways to finish off the end of tile other than large caulk joints. Overall workmanship on the house was Excellent!

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

MTP

  • Maria T.
  • Verified HomeBuyer
  • July 27, 2024
  • Royse City, TX

It was a great experience with few errors and hiccups but resolved after the closing.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Eva

  • Andrew Z.
  • Verified HomeBuyer
  • November 15, 2023
  • Boerne, TX

Eva was amazing to work with and even stayed late when our lender was late sending documents

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4