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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3116 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

3116 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Highland Homes - Good experience buying the homeWith highland the staff was excellent

  • Benjamin T.
  • Verified HomeBuyer
  • December 08, 2020
  • Hutto, TX

Good experience buying the home With highland the staff was excellent to work with.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Prompt and attentive

  • Kevin W.
  • Verified HomeBuyer
  • December 03, 2020
  • Celina, TX

They were very quick to respond to any requests and thorough in their responses.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pretty good customer service

  • Keith B.
  • Verified HomeBuyer
  • December 02, 2020
  • Melissa, TX

Love the neighborhood layout relating to amenities

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The Sales Team was a pleasure to work with.

  • Christopher B.
  • Verified HomeBuyer
  • December 02, 2020
  • Rockwall, TX

Of all the builders we visited when choosing our retirement home, Highland provided the home layout, finish, attention and service we were looking for. Overall, a good experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Value for the price

  • Steven S.
  • Verified HomeBuyer
  • December 01, 2020
  • Anna, TX

Long distance purchase builders very helpful showing stages of development

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great service!!

  • William N.
  • Verified HomeBuyer
  • December 01, 2020
  • Little Elm, TX

Haeli and Quentin did a great job addressing our needs and questions throughout the build process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Absolutely great company to work with.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Wylie, TX

Absolutely great company to work with. Trevor our builder is fantastic and thankful he built our home. So glad we didn't go with anyone else. We are so happy with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Amenities!

  • Phyllis F.
  • Verified HomeBuyer
  • December 01, 2020
  • Georgetown, TX

I had a great home buying experience with Highland Homes. From my first visit to the lovely model and working with a great sales counselor through each phase of the building process, I was pleased with the journey. There were several wonderful floorplans to choose from and I am delighted with the one I chose. The amenities included, as well as the quality of workmanship is excellent. I am proud to be a Highland Homes homeowner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes - Everyone was extremely helpful and positive.

  • Jonathan B.
  • Verified HomeBuyer
  • December 01, 2020
  • Conroe, TX

Everyone was extremely helpful and positive. They did everything they could to make our experience pleasant. Megan and Jeff were fantastic. The Mortage team was also great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - The person assigned to our home, was not only professional and

  • Jerome S.
  • Verified HomeBuyer
  • December 01, 2020
  • Celina, TX

The person assigned to our home, was not only professional and knowledgeable, he was very caring and genuine in addressing all of our concerns and answering the 100 questions that kept arising. Also, is response time with follow-up was impeccable.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Beautiful New Community

  • Erika Q.
  • Verified HomeBuyer
  • November 06, 2020
  • Rockwall, TX

The beautiful new community, the quality of home and the way how it is beautifully built.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

COMMUNICATION

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2020
  • Aubrey, TX

HAD A GOOD A EXPREIENCE WITH HIGHLAND HOMES , BUT NOT WITH HIGHLAND HOME LOANS. NOT SURE IF THEY ARE THE SAME ENTITY

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Giovanni was great and met all our needs.

  • Joseph P.
  • Verified HomeBuyer
  • October 30, 2020
  • Humble, TX

Giovanni was great and met all our needs. He really went out of his way to make sure we were takeN care of.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Wonderful Experience!

  • Alexander R.
  • Verified HomeBuyer
  • October 26, 2020
  • Arlington, TX

Jesse and Richard were incredible! So easy to work with and trust.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

A Rewarding Experience !

  • Kenneth C.
  • Verified HomeBuyer
  • October 25, 2020
  • Katy, TX

Purchasing a new home can be overwhelming. There are so many choices to be made while trying to remain in your planned budget. All of the Highland Homes representatives from beginning to end provided unparalleled service and eased us through the home building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience

  • David R.
  • Verified HomeBuyer
  • October 21, 2020
  • Willis, TX

From the minute we met the Highland team at Woodlands Hills we were immediately impressed with their professionalism, friendliness and the quality of their homes. As a result of this initial meeting we made a decision to buy a Highland Home and I would 100% recommend Highland as a trusted builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

BUYERS NEEDS MET

  • Bruce B.
  • Verified HomeBuyer
  • October 20, 2020
  • Fort Worth, TX

From the first time we stooped to look at the model through the finalizing of our mortgage approval, Highland Homes was extremely easy to work with and highly responsive to our needs. Towards the end of the process, we needed to move our closing date up and they bent over backward to make it happen for us. We've been in our home for almost 3 months and so far it is fantastic. No major issues. The few minor things that have come up the builder has been highly responsive to and worked quickly to make it right.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very good builder!

  • Darrel R.
  • Verified HomeBuyer
  • September 25, 2020
  • Montgomery, TX

Builder was easy to work with and you were allowed to make changes (to add or delete) to the existing floor plan within reason.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Superior builder with only minor issues that were promptly resolved

  • Mark R.
  • Verified HomeBuyer
  • September 18, 2020
  • Celina, TX

Builder foreman was thorough and responsive, and caring. Efficient and effective; love the floor plan.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good folks to deal with; some small upgrades would be useful.

  • Donald D.
  • Verified HomeBuyer
  • September 16, 2020
  • Little Elm, TX

The quality of the home is overall very good. We do have a few concerns: very small and shallow bathroom drawers; cupboard doors don't have soft-close; no garbage/recycle spaces included in kitchen cabinetry; very bottom kitchen cabinetry difficult to access--pull out drawers would be helpful. Highland folks we have connected with have been prompt, courteous and helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Outstanding Customer Service

  • Robert L.
  • Verified HomeBuyer
  • September 16, 2020
  • Arlington, TX

Our construction manager, Ben, provided outstanding customer service from start to finish. This includes guidance on a number of upgrades that we considered, as well as, immediate repair and replacement of the very few items that were not quite right. Ben's expertise and good attitude throughout the process was greatly appreciated.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very responsive and attentive

  • David G.
  • Verified HomeBuyer
  • September 16, 2020
  • Rockwall, TX

Great company to work. Every part of the deal was a great and easy experience. Financing through Highland homes was the best thing we did

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Great service

  • Jose B.
  • Verified HomeBuyer
  • September 11, 2020
  • Houston, TX

Awesome people and always available for any questions and needs you need on your home building process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleased With Highland Homes

  • George N.
  • Verified HomeBuyer
  • September 03, 2020
  • Wylie, TX

The experience was really good. The salesman, (Jarrod) receptionist,(Michelle) builder supervisor(Dale) and everyone was very knowledgable and kind. If there are problems that come up, they handle them with much care. Very pleased with Highland Homes!!!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Very satisfied

  • Michael J.
  • Verified HomeBuyer
  • August 29, 2020
  • Fulshear, TX

We love our floor plan and the high ceilings and quality of workmanship that Highland offers. We loved our sales person and project manager who were with us the whole time our house was being built . They were very responsive in fixing the few issues we had after closing.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5