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Highland Homes Reviews

What Homeowners Have to Say About Highland Homes.

Highland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Highland Homes 3116 homeowner reviews to learn why they are the right team to build your new home.

Highland Homes

has 4.4 out of 5 stars in All Areas

3116 Reviews in All Areas

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Value 4.3

Responsiveness 4.3

Customer Reviews

Excellent home-buying experience

  • Angel C.
  • Verified HomeBuyer
  • August 27, 2020
  • Fulshear, TX

Very happy with our new home. From sales to customer service/support, all personnel have responded quickly and gained our trust.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Glowing

  • Monique B.
  • Verified HomeBuyer
  • August 25, 2020
  • Royse City, TX

Make sure to get utilization rate down to ensure getting the most favorable rates

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Made home buying/building hassle free

  • Christian B.
  • Verified HomeBuyer
  • August 25, 2020
  • Argyle, TX

We loved going through the home buying/building process with Highland. They made everything stress free and communicated with us great. I would absolutely recommend using highland if in the market for building a new home. The house turned out wonderful! Its everything we wanted.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Highland Homes is an excellent builder

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2020
  • Lantana, TX

I would definitely recommend Highland Homes to build your house!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3

Highland Homes - Great experience, listened to our concerns at every stage

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2020
  • Wylie, TX

Great experience, listened to our concerns at every stage

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I Love My New Highland Home!

  • Karen G.
  • Verified HomeBuyer
  • August 09, 2020
  • Arlington, TX

The house is beautiful, and our builder Ben has been very responsive about taking care of some little things that need to be fixed. Overall, the workmanship is good, and my husband and I are very pleased.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

First time we bought new construction

  • Chad R.
  • Verified HomeBuyer
  • August 06, 2020
  • The Colony, TX

We found the process very easy, Steve and Andrew where easy to work with and accommodating with every request and sometimes rushed deadlines. The only drawback with the lighting selections.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

As easy of a process as you could ask for

  • Jordan J.
  • Verified HomeBuyer
  • August 03, 2020
  • Melissa, TX

During the start of Covid-19 we were worried if we had made a bad decision to buy with the uncertainty. But working with Highland Homes and our builder Jason was a very easy process. Very happy with the end result and all the steps in between.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great New Home

  • Richard P.
  • Verified HomeBuyer
  • July 29, 2020
  • Round Rock, TX

Overall has been a great experience and would recommend to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

New Home Purchase

  • Wade C.
  • Verified HomeBuyer
  • July 28, 2020
  • Melissa, TX

My wife and I have been very pleased with our new Highland home. The whole Highland team. sales, construction, financing, that worked with us from beginning to end were always very professional, courteous, and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Built Home!!!

  • Roderick M.
  • Verified HomeBuyer
  • July 28, 2020
  • Cypress, TX

We absolutely love our home and thoughtfulness on how it was built. The building materials used are of high quality. Our only concern is the quality of the bathroom cabinets is not what we would have expected for this price point. Our home buying process went well and Highlands exceeded our expectations with their professionalism.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Survey

  • Martin N.
  • Verified HomeBuyer
  • June 18, 2020
  • Wylie, TX

Our home was a builder home which came with a number of upgrades. Overall we love it. There are a couple of things that need to be addressed ( no show stoppers), With the pandemic and all the response has been a little less than desirable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Foy family feedback

  • Donald F.
  • Verified HomeBuyer
  • June 17, 2020
  • Argyle, TX

Process from build to finish was well managed and communicated

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very happy with our purchase

  • Becky V.
  • Verified HomeBuyer
  • June 17, 2020
  • Boerne, TX

Overall the quality’s very good. We’ve had a few small issues, which is to be expected, but Highland’s been very responsive to address them. Great people to work with. Wish the Ranches at Creekside developer and HOA were as quick and responsive as Highland’s been.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Best experience to date.

  • Anonymous
  • Verified HomeBuyer
  • June 16, 2020
  • Celina, TX

Best experience to date. The new home sales associate was second to none.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland customer review

  • Jeffrey S.
  • Verified HomeBuyer
  • June 12, 2020
  • Melissa, TX

Some of the products seem very cheap and or not done with care. For example door knobs, faucet, paint, driveway cement. Otherwise excellent.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Highland Homes - The entire buying process was smooth.

  • Brian S.
  • Verified HomeBuyer
  • June 11, 2020
  • McKinney, TX

The entire buying process was smooth. All Highland representatives were friendly, responsive and knowledgeable. My home was completed approximately one month ahead of schedule.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good people to work with

  • Michael L.
  • Verified HomeBuyer
  • June 08, 2020
  • Willis, TX

First time building a home and glad we did it with Highland. Jeff and Judy were easy to work with in the office and Bryan was and continues to be responsive with our home. The materials were excellent so far and workmanship was good, any issues I had were quickly addressed. Nothing is ever perfect and they will fix anything which is not up to standard. There are a few things I wish I could have added or changed, but those are minor compared to what I got. I was surprised how quickly the house came together, with an original closing date of May being changed to late March. Overall I would ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Excellent

  • Matthew F.
  • Verified HomeBuyer
  • May 19, 2020
  • Justin, TX

This was an excellent experience from beginning to end, highland Went above and beyond in every effort, even when things got dicey at the end, I can’t see myself buying from or building with a different builder again

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very pleased!

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2020
  • Leander, TX

Everyone on the team was outstanding!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Love our new home!

  • Timothy H.
  • Verified HomeBuyer
  • May 09, 2020
  • Aubrey, TX

We had looked at many houses while searching for a home; our realtor showed us several different new homes in our current area, and went over any advantages or disadvantages with each. Highland Homes representatives were very friendly and answered any and all questions we had. Once we had picked out the home we wanted, any issues we had (all were small issues) were dealt with very quickly and without question. We would not hesitate to purchase from them again in the future.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Cook home

  • Dwayne C.
  • Verified HomeBuyer
  • April 14, 2020
  • Rockwall, TX

Had a great home buying experience. We have bought other houses from Nationally so-called respectable builders, and have been very unsatisfied with the entire process. Would buy another Highland Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with new home

  • Marissa G.
  • Verified HomeBuyer
  • April 09, 2020
  • San Antonio, TX

We love our highland home and while all new homes will have a few issues, this builder has gone above and beyond to make sure our issues are fixed in a timely manner. Would recommend Highland Homes over our previous DR Horton so far.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Absolutely beautiful home

  • Jared R.
  • Verified HomeBuyer
  • March 24, 2020
  • Forney, TX

My wife and I purchased a Highland Home in the Heartland community, which ended up being the best decision we've ever made. The whole process was seemingly painless for such a life changing decision, we would highly recommend both Highland Homes and Heartland community. Consideration for buying: quility of products for purchase price(the amount of home for the price), the build quality, and the community itself.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality

  • Andre K.
  • Verified HomeBuyer
  • March 10, 2020
  • Lantana, TX

The quality of the home stands out and when we get visitors they love the house.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5