Highland Homes Reviews

Our overall experience was nothing short of amazing. From the very beginning, Tina made us feel confident and cared for. She was attentive, knowledgeable, and genuinely invested in making sure everything went smoothly. Preston was incredibly helpful every step of the way. No question was too small, no concern overlooked. He took the time to explain every detail and made sure we felt comfortable and informed throughout the entire process. What could have been stressful felt organized, clear, and even exciting thanks to their support. We’re so grateful for the patience, professionalism, and positive energy they both brought to our home buying journey. Truly a great experience from start to finish. ... More

We’ve been living in this home for about three months now, and we’re genuinely impressed with the overall quality throughout the house. Every corner feels well-built, and at no point did we feel like cheap materials were used. During our orientation, we were able to put blue tape on even the smallest and most minor issues, and every single one was taken care of. The crews who came out for repairs were always professional and kind. Our contractor, Yale, has been exceptional. He responds to messages quickly, keeps his promises, and resolves issues efficiently. He truly showed us what Texas hospitality is like. We’re very grateful for the positive experience. ... More

We purchased the home when it was close to finished as it met our time line. After researching we were comfortable with Highland as they were rated better than most builders in the area. We were not able to see inside the walls as the drywall was up and all of the brick was up on the exterior. The buying process was easy. My issue is with some of the materials. Thermo Ply, Drip Edge or a similar product is used for sheathing. We knew that sheathing was used as almost all of the builders here in Texas use it because it is cheap and it can be cut with a knife, light weight as really it is glorified cardboard. Yes it passes code but it really should not. Especially in a climate like Texas with Tornados, high winds and driving rain. I just learned the house is not wrapped with Tyvek or a similar house wrap to the stop wind and moisture penetration. It is my fault as I did not do my due diligence. However I can't believe a house at the price we paid does not have this standard on every house Highland builds. It is not an expensive item. With no house wrap and cheap sheathing if there is water penetration the moisture is into the studs, insulation and then the drywall, causing mold, an unhealthy environment to live in and ultimately very expensive repairs. This is typically discovered many years later and the builder is long gone. We have other issues with the house which we are trying to get settled. This includes sloppy concrete and finish construction among other flaws. Not all of the materials are bad but the sheathing and lack of house wrap are very difficult for me to overlook. Prior to buying from a builder using this sheathing go on youtube and do some research. These builders have got to do better! Buyer Beware! ... More

We had a great experience with Highland Homes. The community is very family-friendly with essential amenities. We are very happy with our new home and highly recommend Highland Homes to anyone looking for quality built and family oriented community.

The buy experience was very smooth but construction started off very slowly. Things picked up significantly when Harrison took over the project management. The biggest problem is the confusion with the address. For some utilities, we are in Rosharon, for others it is Iowa Colony or Arcola, but the postoffice says our address is Manvel. This situation has caused no end to the problems. To make matters worse, we have not received any mail since we moved in. The Manvel Post Office is receiving mail for us, but has not been able to deliver it. According to the them, they don’t have a key to the mail box cluster so they can’t load it. I’ve complained to the post office 3 times already, but they don’t seem to care. This applies to multiple of our neighbors. ... More

What an absolutely wonderful experience with these 2!

My wife and I had a fantastic experience all the way through the purchase of our home in Sandbrock Ranch. The sales team with Beau helped us get to just the right home and contract, and provided some flexibility as we were selling another home. They communicated very well. Our builder, Glen, has been awesome helping us understand all aspects of the house. He even called us ahead of the recent winter weather to make sure we were all set. Highland Homes is a fantastic team of people that build great homes. We're thrilled to be in ours!

I had a positive experience with Troy, Chris and Pedro throughout the building process. From our first meeting to closing day, everyone was professional, responsive, and easy to work with. They kept me informed at every stage and were willing to answer questions or walk me through details, which made the experience feel much less overwhelming. I appreciated how organized and communicative the team was. Any concerns I had were addressed promptly, and they truly made me feel like my home mattered to them—not just another project. As for the home itself, I’m very happy with how everything turned out. The layout is functional and thoughtfully designed, and the craftsmanship and finishes reflect quality work. It’s clear that care went into building it. Overall, I am grateful for the experience and excited to start this new chapter in a home I truly love. ... More

I had a really good home buying experience with Highland home. From sales consultant Jake to construction manager Bennett, all provided me with very helpful information, Bennett send the weekly progress on time. Fixed the issues promptly!! I will recommend Highland home to my friends and family!

Good builder, Megan the sales from Highland help to decide the material from beginning until closing. And the contractor guy dalton always updated me about the house

Juan and Tina were an absolute pleasure to work with throughout our homebuilding process. From day one, they were responsive, transparent, and genuinely invested in making sure everything went smoothly. They communicated clearly at every stage, answered our questions quickly, and made what can often be a stressful process feel easy and organized. Their attention to detail and commitment to quality really stood out. We always felt supported and confident in their guidance. We highly recommend Juan and Tina to anyone looking for a seamless, professional, and enjoyable homebuilding experience.

Mae sure what you want

It was an excellent experience during and after the buying experience. We love our new home. Devin and Linda were absolutely incredible.

We truly appreciate the support and guidance we received and would confidently recommend Highland Homes to anyone looking to build.

My husband and I had the best experience with Highland. From walking through the home to purchasing to doing the walkthroughs with Yale, everything went as smoothly as possible and we couldn’t be happier with our home purchase. The quality of the materials used is very good, designs are beautiful and efficient, and there’s not wasted space. Yale was able to change out the things we didn’t like, add what we wanted/asked for, and above all else he is a very kind person. Even after we moved in he still comes to check on us or to help us find contractors for things we want to get done to the house (such as garage floor epoxy). Our realtor and dear friend led us to our current home and I highly highly recommend Highland Homes! ... More

Overall had a good experience. Mortgage process went smooth, closing was smooth, and construction manager was great during busy time at end of the year. I do feel like there could have been more done from an informational standpoint directly related to the neighborhood. There weren't any instructions about registering for the neighborhood amenities or anything like that. There also was not instructions for things like the smart home or security system. Again, these were just minor things to an overall good experience. I would recommend the community and Highland Homes to others

We got a great plan and decided to buy with some allowed modifications. The customer service and construction manager were great. But the quality of workmanship is terrible. Even after constant monitoring the building process, we had hundreds issues including some terrible ones even after closing. Some defects could not be rectified. There were many omits and misses. But silver lining is great service. Even after a month of closing, the issues were addressed. The home was built in haste to meet closing date and poorly done in some areas (carpentry, electrical, roofing, painting) that is not expected to a costly home. Thank God we got a great sales person and construction manager to address most issues. ... More

it was straight forward, The house was in good condition so from inspection to closing was pretty fast. The house is worth every dime spent. thank you Highland homes.

Had a good experience working with Highland Homes building our home. Quick responses to our questions, kept us updated on progress, and always followed up on issues to make sure they were resolved.

We have been in our home for less than half a year. We have had to chase our builder down to fix the mistakes they made/left - prior to moving in, we had an inspector come out to our home. We were informed that all items on the inspection report had been addressed. I made the mistake of trusting highland homes. It has been about 5 months and we are still dealing with issues in this home. I wish we never purchased this home.

Great experience working with Jon and his team

Great house with many desirable features. Quality was great.

Workmanship is not good due to labor shortage.

We had a great experience purchasing our Highland home in Mosaic. Bryn was an amazing sales professional—always responsive, knowledgeable, and genuinely helpful throughout the entire process. Jason, our construction manager, did a fantastic job keeping everything on track and communicating clearly every step of the way. Their teamwork made the experience smooth and stress-free, and we absolutely love our new home. Highly recommend Highland and this team!

They did not cover all the options available and were stuck on building as is, not what could be done. We were not given complete listings or copies of what they discussed in the meetings. We had to fight to have any issues addressed that were seen at walk through. The house and concrete (driveway, garage and patio) were filthy at move in.