Highland Homes Reviews

Was awesome working with Gary and Duwayne!! Very helpful and always felt that they were genuine in responses or when issues popped up.

Great neighborhood, overall experience with Highland met our expectations. Would recommend

The builder had gone above and beyond to make sure we get a quality home. With us being first time homeowners, there were a lot of things we would have overlooked but Highland homes educated us and fixed all the issues that we would have missed. We are so happy we selected a home builder who cares about their work and makes sure the process was as smooth as possible.

Highland homes pulls out all the stops and pays great attention to detail! IN addition, their sales staff is simply the best and the main reason we made the decision to go with Highland Homes! One of the best decisions we made in our move to Texas!

Terrific

Sales and operations staff were helpful, attentive, and responsive. A great team with a good product.

Great homes with good sales and building team. Open fast communication with no hassle.

Very good

Not covering flooring after installed caused some minor damage. Paint overspray, muddy shoes on carpets, some small paint drops on carpet. Very minor, but many subs did not remove shoes even though there was sign on door. Also, better communication on what we could have expected from pavers on back patio. They were not what we anticipated. We should have asked to see example. All in all, Garrett was very responsive to any and all concerns we had, and we were very happy with Garrett as our builder.

Timing was great. There were several small items that were not complete at closing that we are still waiting on: peep hole, paint touch up, etc. While we appreciate the design center not up selling, there are a few things we would have gladly added: too coat of paint to the walls. We are quite disappointed in the quality of the paint/ texture. It is impossible to clean without scratching the paint or chipping the texture. We have never experienced this and feel it is a big miss from the designers. We would also have put a top coat on our floors if we had known the option was there. We have small dogs that escape the fence often. We are in the process of adding additional fencing to keep them in and safe. ... More

Finish work--paint, drywall and tile--could have been much better. There are multiple corners of walls/bottom trim that are not square and/or even. Highland Homes is correcting all of the issues however, would have rather had the finish work completed properly the first time. I am most pleased with the windows and doors installation. The wooden floors which we chose (which covers most of the downstairs) was installed properly and looks great. And I feel that Highland Homes does an excellent job with installation and design of the Trane Heating and Air Conditioning system--very efficient and very well balanced. Follow up from contractors/sub contractors has been prompt and professional. Our Highland Homes Construction Manager was attentive to our requests and kept us engaged and informed. Yes, I would purchase another HH!!! ... More

Builder warranty is great. They address any issues you have in timely manner. I would recommend the builder to my family and friends. Pleased with the work ethic and dedication of the entire team (sales rep and project manager).

Highland Homes made the home buying process very easy. Everyone from the builder to the loan officer were always available to answer questions. They made the process non stressful and go smoothly.

Very good communication and timely help with builder with all of any issues. Just was excited as we were during the process.

From loan application to actual purchase has been the best home buying experience I've ever had. Quality construction, finish work, and efficiency. Customer service outstanding and very responsive. The few minor issues I had after move in were quickly resolved. I will enjoy my new Highland home for many years and it was a worthwhile investment.

Work well with salesperson and building manager

The sales and financing process was so easy!

I would like to compliment Chris our CM for an amazing job and personality. He made us feel very Comfortable. He did an outstanding job in a timely manner and I’m grateful that he built our house. His bedside manner was incredible. In the end Highland is lucky to have Chris as an employee.

the quality of workmanship and materials are ok, based on what you pay for. But they house should have been cleaned more prior to moving in. We've only lived in this house for over a month, and will have it inspected by 6 months time before warranty expires.

The home buying process was great. This is my first new home in 20 years. We heard stories from others about difficulties with their new homes and the buying process. So, we expected the some difficulties. Highland Homes was great. The construction manager gave a thorough walk through and all items were addressed quickly. I have already given recommendations to friends and family to buy from Highland Homes

First time homebuyer and could not be happier

Excellent experience with sales and construction manger. . They were both prompt and helpful through out the entire process.

The whole experience was handled easily and professionally. The warranty issues have been minor and handled quickly once I submitted them online. Good company to business with and would recommend them to anyone looking to buy a new home.

Kate and Jet are excellent. Very responsive.

We were very happy with the sales and construction process for our new home at Aliana. The sales and project teams worked hand in hand to ensure all communications regarding the house were documented and verified. Their process for checks at various stages and during closing made us more confident on their project. The closing and post-close follow ups have been great too. Would highly recommend highland homes to my friends and family.