Highland Homes Reviews

Quality builder. responsive. trustworthy people.

Overall, my experience was good. I decided to use an outside vendor for one of my walls to add collapsible doors and I wasn't able to install the doors before I closed, which would have been helpful for me as I had to pay to demo a brick wall which was 3-4K.

Jamie and Nick have been great they do excellent job. Been great experience but have notices some of the construction such as island seems to have been rushed for assembly. installation of small things such as door knobs are not installed adequately but fixed. Attic area is in Canterbury has safety issue, the builders do not put sufficient stepping area when going up attic ladder so there is potential for falling due to 45 degree step up to AC unit. Recommend builder at least put one plywood in attic on alternate side of attic ladder for safety.

Very pleased with our home. Very comfortable and satisfied. Surprised there were no spouting on rear roof over patio. That should not be an option; it is as essential as spouting on front roof.

Finish details inside and outside could be better. There noise on the vents, the door chime was broken inside the mechanism and fixed with a piece of card board. The doors don’t seal well. Little details on the painting on some doors. I know there is more. But don’t have it on top of my head.

Highland made it very easy to buy our home. We would buy again from them.

everything excellent

Not the same quality of workmanship of build like our last HH home built in 2008.

Don’t like painted hinges and brown windows in a gray house

Very Happy with Highland Homeloans

Overall pleased

Was a pleasant experience all the way through.

Overall we had a great experience with Highland Homes. We were kept up to date during the process and timeline expectations and completions. The work was done great but was not perfect. That said, when these imperfections were brought up, attentive to the issues and resolved. I highly recommend Highland Homes, the home was beautifully built and we love it.

Water saving plumbing fixtures require multiple flushes (no water saving) Expected comfort height toilets as in model, was not told it was an upgrade Several doors hung improperly, don’t swing freely to close Cabinets hand multiple nicks and gashes Excellent exterior brick work, roofing, landscaping, flooring installation, walls and painting, electrical fixtures, heating and cooling system

The house is beautiful and many of the small issues have been fixed or can be fixed. It seemed that some of the trades that were hired were not as attentive to their work as I'm sure Highland would have liked. For example, take a look at any fence in the neighborhood and the way the nails were put in (no attempt at a straight line). The issues brought up in home inspection and walk-through could have been avoided had more attention been paid during construction.

Construction quality is excellent. Choice of different floor plan is good . Finesse in Painting can be improved. Warrant department is very responsive .

I would give this survey a 5/5 if the work quality was better and if issues were more transparent. Overall a good buying experience despite some hiccups, I will say that they are very responsive to issues that are raised, but if your paying close to half a million dollars for a home you expect it to be top notch. Jovanny and hector were absolutely great though! Thank you for everything!

This is our third home, and it is the best yet! We love this house. Patrick is also super responsive to our concerns.

I was very excited about the opportunity to move north of Dallas. I love this area! I believe the best quality living is north of Dallas. After the decision had been made to move, we had to find a builder who was both affordable and reliable. I asked my previous builder who he would recommend and he did not hesitate recommended Highland Homes. I would have to say I am fairly impressed with the quality of the work. It is a few things I would have liked to see of a little bit better quality. For the most part, I believe we have a builder that will help increase value in our home and make our home very marketable if we decide to sale in the future. Their customer service is unmatched in every way. Issues are typically handled right away. Good builder! ... More

Highland and their employees did a great job of getting us into our home in a timely manner. Any flaws we've uncovered since we moved in have been quickly corrected. We're very pleased with them and recommend their homes highly.

Buying a home can be an overwhelming journey, but thanks to the outstanding support I received, the process was smooth and stress-free. From the initial search to closing day, every step was handled with professionalism, expertise, and care. The team was incredibly knowledgeable, always available to answer my questions and guide me through complex decisions. They provided valuable insights, negotiated effectively, and ensured I understood every detail of the transaction. Their dedication made me feel confident and well-informed throughout the entire experience. I truly appreciate their commitment to making the home-buying process seamless. If you're looking for a team that prioritizes your needs and works tirelessly to ensure a successful purchase, I highly recommend them! ... More

Overall, it’s been a good experience with Highland Homes, they have been very attentive when issue s arise , and as long as you follow up they make sure the work gets done, the home they delivered is well polished and thoughtfully furnished , I am happy to be part of highland community

I'll let the stars included in the review do the talking. Overall, great experience in terms of working with the team. Love the people that helped us along the way and continue to help us.

Well built home, but there are several incidents of "cosmetic damage" that isn't covered under warranty, particularly regarding interior of cabinetry.

Highland Homes representatives were professional and prompt