Highland Homes Reviews

When I had issues . The issue was taken care of quickly ! The people are really great at taken care of issues. That the guys doing work either over looked are just didn’t do ! Real quick response time and very polite . And helpful

Great experience during the whole construction project. I wish I could be informed more when the people were working on the house, that way I could see any things that wasn’t done properly.

The loan dept was amazing

Sales Rep and Builder were great to work with for the most part. There were some workmanship issues that remained unresolved at the time of closing, which was not satisfactory for us. Overall, we have a well built home.

Great experience worked great with sales person and construction manager

We love our home! Thank you!

I think the finishing on the house was not up to the mark. We are happy with everything else.

The beautiful new community, the quality of home and the way how it is beautifully built.

Some of the products seem very cheap and or not done with care. For example door knobs, faucet, paint, driveway cement. Otherwise excellent.

Very good

Highland Homes made the home buying process very easy. Everyone from the builder to the loan officer were always available to answer questions. They made the process non stressful and go smoothly.

Nice home! Felt a bit pricey!!

The best thing about Highland Homes, the people. Ethan and Sean especially. Ethan is awesome. His attention to detail and follow through are exceptional. The same goes for Sean. They are the reason buying this home was a good experience. Yes we had problems and issues, almost all very minor, but these guys have been there start to finish. That’s why the overall experience rates a 5 star. Because of your people.

Not much choice on "cheap" (but not-inexpensive) light fixtures, need to add 1/4 round at base at wood floors and floor tile and not just large caulk joints. Same at the end of wall tile, there are several ways to finish off the end of tile other than large caulk joints. Overall workmanship on the house was Excellent!

It was a great experience with few errors and hiccups but resolved after the closing.

Eva was amazing to work with and even stayed late when our lender was late sending documents

Buying experience was great. Getting things resolved now after the fact has been a task.

The purchase experience was excellent. There have been some hiccups in getting warranty work scheduled and completed. Overall the customer service is good.

Hello, Overall, my house is great. It's the construction around my house. Currently, two highland homes are being built by me. The construction workers are messy (leaving mud prints all over my driveway) and play loud music during evening times (after 6 pm) Please fix this.

We had a Highland Home in San Antonio from 2010 to 1018. We were extremely pleased with the builder and his attention to detail. I believe largely because of the great number of houses being built and issues with obtaining materials that in some cases cheaper materials were used, but we also had a couple of substitutions that were in higher categories as well. Highland has been responsive in working the punch list for warranty items since we moved in 9/1. All in all, we are pleased with the home, but the experience was different than our first Highland Home.

When it comes to the builder coming to my home to make repairs that they promised to do they don’t show up,

We bought back in July of 2020 secured the lot which was better than the timing of the home market now. One thing I will say that needs improvement are warranty tickets that need to be addressed I have about 8-10 warranty requests unanswered. I understand the market is crazy right now but at least tend to the buyers who bought the home as well. That’s all, other than that I am very pleased with the design and quality of the materials.

We loved Highland Homes, but obviously as there are pros, there are cons as well. Before you buy, you get a quick response. After you buy, if there is anything to fix, you will have a hard time.

George is slow to responses and he forgets tasks. We had to remind him of things he promised to fix not once or twice and even had to inform him we would inform his boss.

Elder is the man! Great salesman and even better person.