Highland Homes Reviews

Would hesitate to recommend this builder

My family and I are so glad with our home! Big thanks for Highland team who made this possible, by being super supportive and helpful! Our home is perfect, and the quality + level of the service is impressive. The builder was/is super responsive and resourceful too!

The sales consultants (Tim Stephenson and Michelle Buck) were absolutely wonderful. They were very knowledgeable and friendly. They’re the reason we chose a Highland Home. The builder guys Clint and Ryan were very thorough and made sure we were updated regularly on the progress of our home.

We are happy with our purchase!

Person was wonderful did a great job construction manager was the bestWhenever we found an issue they fixed it if we had a problem they found a solution great job

The people who assisted us in our homebuying experience really gave us 100%. We really appreciated the help and knowledge!

We had heard many great things about Highland from friends and neighbors that we met. Our overall experience with Highland was phenomenal! They were always quick to respond to emails with any questions that we had! Our sales rep was Branka and our foreman was Matt Lindeman. They were both excellent to work with! They kept us updated throughout the entire process and took care of any issues we found during the build! The quality and craftsmanship far exceeded our expectations! We are absolutely in love with our new home and will definitely recommend Highland homes to our friends and family!

I would absolutely recommend Highland Homes to any prospective home purchaser! It was an amazing home buying experience! Great quality and craftsmanship!

There were times when we lost trust in this location as far as selling us this home. And it took some rebuilding of trust in order for us to stay with them. Right up to the end we questioned our decisions to buy this home, but we did it and for our first home we are satisfied. I'll say if you can be here everyday during the build, make sure you are!

These guys really came through, in what was a tough time to build a house given the massive inflation and supply chain shortages. They communicated well, were overly fair in how they handled the issues and kept their word when a number of other builders started canceling contracts. Wow.

The builder, Garrett, was very responsive. Todd, the sales manager, did a great job responding to our needs.

As a first time home buyer, I had a great experience from start to finish.

Very good quality home for the money

Great builder and great product

The home has many extras that are the difference when selecting a builder

House is everything we wanted and more.

Easy to work with. Builder Dave was great.

The current market has allowed even the top builders to do the minimum because there is a line of people to buy the homes. We had an average experience with a builder that I went into with high expectations based on family in real estate and being a long time resident of DFW. If Highland is now ok I would hate to experience the builders that don't have the best reputations.

My experience with Highland was made great by branka and mark!

We would recommend the construction manager and company to a friend.

Terrible quality workmanship, would not recommend!

Both the sales consultant and the construction manager were exceptionally professional, knowledgeable, responsive, personable and above all they were great listeners. They took time to understand our needs and made excellent attempts to cater to our wants and needs. However, the overall finishing of the house and attention to detail can be improved significantly--especially the cabinets were handled poorly with next to no care at all. Paint chip, scratches, squeaky doors, unclean grout and what not. We got tired of pin-pointing and asking the construction manager to fix everything so we eventually gave in. It's a simple concept though - if you pay the full price, you should get product you have paid for - not damaged goods! In short, I would highly rate the service but unfortunately I would have to rate the final product low in terms of overall finishing and quality. ... More

Overall, we had a good homebuying experience. Unfortunately some of the workmanship was sloppy and not attentive to detail and involved a lot of fixes after the fact (e.g. all electrical switches and caps covered in paint, caulking issues, lot of spaces missing paint, uneven flooring, stair balusters covered in spray paint, trims around door and windows unevenly cut, protruding nails throughout the house, concrete in front of house is full of cracks and chips, empty space left between caps and pipes). My friend's Highland Homes did not have this many issues. We do recognize that Highland Homes has been coming out and fixing some of the issues. It would have been nice if it was done right the first time as many times the work orders are addressed during childrens' nap times. Giovani has been helpful in assisting in fixing some of these, ... More

Responsiveness to work orders is poor.

Love our new Highland Homes home.