Highland Homes Reviews

Many models available in HH with good quality

Overall it was a good experience. Our sales counselor was amazing, she guided us through and answered our questions and concerns diligently. The GC's we had were awesome and made a point to have a good relationship with us. The worst part was dealing with some of their subs that just rushed through their job without any oversight or quality control. Our GC's were very responsive to any issues that came up due to the subs. We were also rushed into closing at the end of the month even though the house wasn't ready and our GC told his superiors that. They could've have waited a couple weeks to close and actually had the house ready. ... More

We had a great experience working with Highland Homes and the entire team at Santa Rita Ranch, including Amy, Jake, and Larry. They were kind, courteous, responsive, and made us feel heard throughout the process. There were some hiccups and long delays as a result of some construction team turnover, but we were able to work through those and are happy with the final product.

Was a good experience.. Maybe to be more clear on the process for those that do not have experience (it is our first house)

Home building is not an exact science right now. Be aware that even though you think you might have a date or expectation for completion that can change. Just know you should still expect weekly updates as the build progresses.

Lindsay was awesome in professionalism and communication in helping us secure our loan.

Great response to any issue we had.

Highland Homes does a great job laying out the plan, locking in the price, and then providing flexibility in the build as things progress. They do quality work and are responsive to questions along the way. Very transparent and honest; trustworthy.

I will recommend highland homes to my friends they always try to help and also answer your questions Thanks to John from loan office and Bethany

Overall it was a good experience. My wife and I enjoyed the people we worked with as they were friendly, responsive, and respectful. We would buy a Highland home again, but we would watch the building process a lot more closely along the way. I feel they are experiencing labor issues with their contractors and overall workmanship was lacking when it comes to fine details. For example small things being missed, paint and caulking just looks sloppy in areas, etc. Closing ended up being a mad dash to get everything done as the house wasn't ready. This probably contributed to the fine details being sloppy. The overall quality of the materials is great and we love the floor plan. We are very happy with our purchase and as I've said we would buy another Highland Home, but next time I would make sure I was more present during the building process. ... More

Happy with quality of home, a few minor issues popped up after we moved in, as expected, but they're being addressed. A little slow, but being addressed.

People that seem to care about welcoming you into the Highland family...

There were some issues but overall they turned out a great product and was very responsive

kiara honest builder delivers on time and fixes issues

Overall happy with our new home. Some punch list issues still exist that have been difficult to get much traction on.

Good quality sturdy home.

Overall a great experience with building. Construction manager was on top of most things and good build out. With the rush towards the end we didn’t get the full ready to move in experience. We still have a few things that need to be worked on.

Edna was absolutely amazing from start to finish, we adore her. Our builder Lonnie, worked tirelessly to get things done despite the shortages of both materials and workers post pandemic. We are really happy with our overall build process. Would highly recommend!!!

This was our second Highland Home and the fit and finishes inside where not done as well as our previous home. We were not allowed to change much of anything in reference to colors and options. There was also a lot of trim and paint problems such as doors and drawers not fitting and closing as they should and fitting was off in numerous places. You expect better quality for the price point.

Glad we had highland homes as our builder.

Great company!! My representative responded expeditiously! Thanks!

Love our home, had some challenges with supplychain issues

We had a great experience overall with Highland Homes. The responsiveness of the sales reps and project manager could have been a lot better.

Overall, we love our house!

selections at the design studio were not that extravagant. could have been better.