Highland Homes Reviews

We still have outstanding items that need to be fixed. The laminate floor People blamed the floor issues on the carpet people and dull have not fixed my floor. A big hole was in the soffit. They came by and replaced the wood without painting it. Water was dripping through our room AC vent during the Freeze. Technician found no issues. Sprinkler system hasn’t worked since Freeze. Cabinet work had not been completed. Etcetera!!!

Layne Mitchell and Corey Lee are worth their weight in gold. Great experience from start to finish.

So many things are done well in our new home. We love it and working with Highland has been great.

Our sales agent and our builders representive were very responsive and supported us during the buying experience and after we moved in.

Thru the good and the bad the Construction Foreman remained calm and made the building process easier. We are Happy with our home. I would not recommend it to anyone ... only because I want to be the only one of my friends living in this Beautiful Neighborhood... we did the hard work of finding this neighborhood and the long wait of the construction process is sooo worth it...

Great customer service and quick follow up! The sales team and construction team responded to questions quickly and followed up to make sure I was satisfied. Love the Highland Homes team! :)

We love our home and especially the floor plan. We do have an issue with the low quality kitchen cabinets and countertops used in our home. Countertops easily scratch and discolor, we were told quartz was the best. The cabinet have paint peeling and when the tech came to touch them up, he used spray paint, for a home over $400,000 this is ridiculous. We do have a great relationship with our CM John.

I went out of my comfort zone. I Bought this Beautiful Home Online! My experience from start to finish was Amazing! Face time helping me to choose materials. Builder & team friendly all that was promised was! Walk through with Builder was even better then I imagined! Quality & Value of my Home was everything & more!

Working with a great salesperson like Jamie evans and a lender like Matt and a builder like Blake makes for a first time homebuyer a wonderful experience

Very trustworthy and authentic team from Sales to Builder

Bad quality work no Finishing in work lot of dump in sheetrock ,rough painting in cabinet look cheap

We would highly recommend Highland Homes. They were very caring and helpful and built us a quality home.

Not a very good experience

Lonnie was awesome and timely. I've been very happy with the inside of the home. Landscaping/outdoor experience hasn't been great. The outside landscaping etc seems like it was hastily done.

Highland has been on top of things from day one. The builder kept us inform while the home was being built and any issues that arose we were promptly notified. Any questions we had were answered and verified. We tried other home builders before making a decision who to choose but Highland stood out among all others. I highly recommend this builder. We are now in our home and we love it. It is everything we asked for and more. Don’t try the rest and get the best and that is definitely Highland Homes.

Customer service is very very Bad

This builder has condescending sales staff ( once you’ve paid) and poor follow up on repair issues

Sales Rep and Builder were great to work with for the most part. There were some workmanship issues that remained unresolved at the time of closing, which was not satisfactory for us. Overall, we have a well built home.

Overall, provides excellent customer service!

Follows through on commitments, and was great to work with.

so far so good .

Easy to work with & corrected things I saw in my home that bothered me

Received a quality house that is better than others.

Highland stands behind there product.

Built fast but with quality in mind