Highland Homes Reviews in Austin, TX

Our family has gone through the process of building a home before but working with Highland such a refreshingly positive experience all around. Everything from the lot, floor plan, and design selections with our sales consultant, to seeing it all come to life in real time with our outstanding construction manager. They were both super cooperative, professional, and always looking to help navigate us through decisions. What a great team to work with all the way to closing day! Even post move in, as we settle into our family home they both remain extremely responsive to any questions or concerns. All of the positive things we heard about Highland Homes before we made our decision to partner with them didn't quite do them justice. They exceeded ALL of those expectations. ... More

We just moved from out of state, and honestly, that could have been a nerve-wracking process… but Heather and Henry made it feel easy. Heather teamed up with our realtor, Amy, and walked us through every step using FaceTime and photos, she made sure we knew exactly what was going on, kept us comfortable and confident, and never left us wondering if we were getting everything we wanted. Henry, our Highland Homes builder went above and beyond. He took extra time to FaceTime us, send frequent pictures, and give continuous updates so we always felt connected to the build, even from far away. He answered every question quickly and handled any issue without hesitation. Now we’re in our beautifully built, high-quality home, and we couldn’t be happier. Heather and Henry turned what could have been a stressful long-distance build into an enjoyable, exciting experience. We’d choose them and Highland Homes again in a heartbeat. ... More

We chose Highland based on the large lot and amazing floor plan. The ability to customize everything allowed us to make this home our dream home! The process was extremely smooth. Our builder, Michael, really went above and beyond with communication, keeping us in the loop and offering ideas to support us through the process. Even after closing, we were able to contact him with questions and he still responded with the same friendliness and speed as though we were still building. I would absolutely recommend Highland for anyone looking for beautiful and quality work.

A job well done with professional follow up.

Highland does a great job from start to finish getting people into new beautiful homes. Everyone I worked with through the process was fantastic to work with - very responsive to questions & res one any issues.

This was our first home buying experience so we were a little nervous, but right from the start Brooke and Mike were so wonderful in helping us through the whole process. They were always available to answer our questions, gave us ample time to make decisions, and communicated in a timely fashion with updates along the way. Even after we closed on the house, Mike has continued to answer questions for me when I know he is super busy with other projects and that means a lot that he still finds the time to make sure we are happy with the house. We could not have asked for a better home buying process, especially for it being our first home. ... More

We had such a great experience with Highland Homes. From the very beginning stages to now living in the home, Highland has exceeded our expectations. Lula and Dylan were wonderful to work with throughout the entire process.

Working with Highland was an excellent experience from beginning to end. We trust them and recommend them as a builder for others.

From the start to end highland representatives were very approachable and did their best to accommodate all my request. They went over and above in fulfilling their job and helped us move into our new home.

Great buying experience with responsive solutions to concerns. Every step of the buying experience was pleasant and the home is wonderful. End result is a beautiful home without any major headaches in the buying process.

Adam was an absolute stud. I can’t thank him and the Santa Rita team enough for all they do and continue to do. Best team in the state.

Purchasing a home while living in another state could have been stressful but Jeremy and Andrew were super responsive to our emails and texts and keeping us updated on the process of building our new home. Love our floorplan (Birchwood) and the finishes and options we chose.

Conner and Gracie we're Fantastic to work with from start to finish. We love our Highland Home.

We had an excellent and easy experience with buying our Highland home. Tina, the salesperson helped us understand the steps we needed to follow to purchase the home. She was knowledgeable and patient in answering all of our questions. She had a very reassuring and positive personality. Whitaker, who was supervisor of the building of our home, was attentive and responsive through the purchasing process. He was aware of every aspect of how things were supposed to work in our home. He gave us confidence in the quality of the home. He ensured that everything was in tip-top shape. We had done some research home on builders and Highland had very good reviews. We love our home and the style that Highland offers. We loved every choice of materials used in our home and I believe a salesperson, Avery, picked them out. ... More

We were beyond impressed with our experience with Highland Homes. Throughout the building process, Conner (our builder) sent us thorough updates about the process of our new build. When we met in person, we never felt rushed. We really appreciated his attention to detail - he would remember small things we told him about and make it happen! Since we have moved in to our house, he has been stellar at addressing our warranty requests quickly and following up to make sure we don't have any other concerns. We built our previous home with another builder, and our experience with Highland Homes has been about night and day difference. They really go above and beyond to make sure you are happy with your new home! ... More

From the very beginning when we met with Lula our sales counselor, we knew this was the best decision for us and our family. Lula was with us from start to finish and we couldn't be happier having her as our sales counselor. I was a bit nervous at fist we weren't going to speaking with Lula as much during the build but Preston our construction Manager really went above and beyond this gentlemen is the reason why I would build with Highland Again. Preston is professional, knowledgable, sincere, kind and listened to every single one of our questions and concerns and he took the extra time out of his day to always communicate with us whether it was via email or phone call. Preston and Lula truly made our home wishes come true. ... More

We had an amazing experience building with Highland Homes. Every member of the sales team was warm and welcoming. We worked the closest with Danielle. She made the whole process smooth and simple. We even changed directions right before signing our contract and she was accommodating and made sure we felt 100% comfortable before moving forward. Lane was our construction manager for our house. He was extremely detail oriented and communicative. He was on top of anything that came up, and was very knowledgeable with any questions we had along the way. We ended up with a great quality home and a seamless experience because of this team! ... More

Our family enjoyed working with Highland Homes in our house building process. All the answers, from start to finish were answered timely, the whole process was transparent. Both Zach and Cristi were amazing human beings to work with, and I would recommend Highland Homes and two of them to everyone.

This was our first time purchasing a new home build and what a positive experience it has been. Not only is the home beautiful, but we’ve received the utmost care. Even after the home sale, the sales rep, Kira, was checking in with us to make sure we were getting properly settled. Additionally, we’ve been beyond impressed with the Highland Home builder representative, Adam. He is an excellent communicator who is knowledgeable and follows through on what he says he will do. From our first email before close to 3 months after close, he’s been our one and constant contact for any items that have needed attention. Adam surpassed our expectations months ago and because of his due diligence, we trust and recommend Highland Homes. ... More

Thank you To Highland Homes for a smooth process. The home is beautiful! Kudos to their staff Renee and Lane for always being so responsive, accessible, knowledgeable and professional!

Thanks to Amy, Marsha, and D'Marco, We wanted to take a moment to thank you all for the incredible work you did in bringing our new home to life. Now that we’ve been here for a couple of weeks, we’re truly settling in — and we couldn’t be happier. The attention to detail, quality craftsmanship, and thoughtful design really shine through in every part of the house. We appreciate the time, care, and communication you put into the process from start to finish. You made this an exciting and smooth experience for our family.

We have been very happy with our purchase process end-to-end. Great home, fast response when dealing with minor issues and a professional and competent sales team that supported us out of state right up until we moved in.

I was looking to purchase a new home in a community close to my family, and my experience with Highland Homes exceeded expectations. Jonathan, the salesperson, was fantastic—professional, responsive, and incredibly easy to work with. He consistently followed up on my questions and kept me informed throughout the entire process. I especially appreciated the openness of the floor plan and the inclusion of a dedicated office space. Working with Juan on everything related to the home—such as appliance operations, using the sprinkler system, how to change the air filters, and even recommendations for a water softener company—has also been exceptional. His support has made the transition into my new home seamless. I highly recommend this team for anyone considering a new home with Highland Homes! ... More

This was our first home purchase and despite the immensity of research we conducted, it was daunting to say the least. Our first contact was with Jonathan at Highland Homes, and he immediately put us at ease with his Carisma, attention to detail, customer focus, professionalism, honesty and transparency in explaining the home buying process with Highland Homes. Jonathan skillfully helped us navigate the process once we decided on purchasing our new home with Highland a few months ago. His knowledge and aptitude of the home buying process was on constant display, providing us with adequate & timely information and options to ease the decision-making process, without being forceful or aggressive. He was assertive and supportive with the many decisions we had to make. Jaun, our Construction Manager, was exceptional as well. His aptitude, knowledge and willingness to assist were impressive. He kept us well apprise of the progress of our new homes on a weekly basis with pictures, phone calls, etc, especially since we were still living in another state. Having his personal cell phone number on speed dial gave us a sense of confidence and peace of mind. His attention to detail ensuring that everything was perfect for the final move-in was on point, since we were encouraged to hire our own independent inspector. All the minor findings were dealt with expeditiously to our complete satisfaction. What impresses us most about the Highland Homes experience, was not just the smooth process from start to finish, selecting the home, realtor, financing, inspections, etc, but their follow-up after we moved in to ensure that everything was as expected; they genuinely displayed a vested interest in their customers satisfaction. We were drawn to Highland Homes because of their exceptional reputation and top-notch reviews. We choose them because of the first impression we had and the unforgettable experience we had with Jonathan, Juan & the rest of the Highland Team. This experience was as smooth as it could get with no major hiccups or concerns. This review will not be able to do justice with mere words with respect to how we were treated and how valued the team made us feel. It is without hesitation or reservation that we recommend Highland Homes if you are in the market for home purchase. This experience was second to none. We wanted to rate our experience higher, if only there was a category above a 5 or an A, THANK YOU SO MUCH JUAN & JONATHAN AND THE SUPPORTING CAST OF HIGHLAND HOMES!!!!!!!!!!! ... More

After spending some time in Parten Ranch, we met with Renee and decided to build in the new section. From the very beginning, everyone involved went above and beyond. Preston was always available and always had a solution/answer for any questions we had. Preston definitely paid attention to all the details that we needed addressed and took care of them very quickly. Renee and Preston come with very high recommendations for time they spent making our build and move run smoothly.