Highland Homes Reviews in Austin, TX

Juan and Tina were an absolute pleasure to work with throughout our homebuilding process. From day one, they were responsive, transparent, and genuinely invested in making sure everything went smoothly. They communicated clearly at every stage, answered our questions quickly, and made what can often be a stressful process feel easy and organized. Their attention to detail and commitment to quality really stood out. We always felt supported and confident in their guidance. We highly recommend Juan and Tina to anyone looking for a seamless, professional, and enjoyable homebuilding experience.

We truly appreciate the support and guidance we received and would confidently recommend Highland Homes to anyone looking to build.

Had a good experience working with Highland Homes building our home. Quick responses to our questions, kept us updated on progress, and always followed up on issues to make sure they were resolved.

Very responsive team, issues resolved in timely manner. Team followed up and gave great weatherizing advice for home.

From the moment we decided and selected Highland Homes to be our home builder, our experience has been beyond exceptional. Kira Grenier and Mike Driskill, are the best duo sales and construction manager we’ve had the pleasure working with. Thank you from the bottom of our heart, we are definitely home.

From the first step into the model home, Jessica perfectly balanced being available to answer questions with giving us space to explore. Jessica was always responsive through our whole process and quick to share details for any requests that we made. Jessica organized meetings for us when we were considering changes to the carpet. Jessica made us feel like we were her top priority. Adam, our construction manager, was thorough and proactive. Once we got closer to closing, Adam handled the meetings throughout the final stages. If I had a question of a concern, Adam would follow-up and make sure any corrections were completed. Adam also spent time helping me understand features of the house that were different from my previous homes and had on hand contacts with venders for any future needs I might have. We have gone through the building process before, and Highland Homes was the best experience. ... More

We love our home and would highly recommend Highland homes as a builder. The quality of the build was top notch, and we appreciated D'Marco responding immediately to any issues we encountered after taking the keys. He did not hesitate to address any of our issues and that is not common for new builds. Highland takes pride in their work, and it clearly shows. Additionally, Amy was fantastic to work with and she was there to support us through the purchasing process and addressed any questions we had. Our children loved Amy and they continue to ask to see her. Keep up the good work Highland homes. ... More

I purchased a home that was part of the inventory so I didn't get to pick the various finishes or work with the team over the course of several months, but I felt like everyone went above an beyond to help get me settled. I was especially impressed with the team's help and follow up as various events occurred after purchase, like an ice storm and locking myself out of my vehicle. In a day in age where a lot of purchasing feels transactional and impersonal, I'm so grateful for that Highland Homes treats its customers like real people.

The team was professional throughout the process, responsive to our questions and helped to walk us through our first time building a home. We appreciated their expertise and are very happy with our home.

It Was a great home buying experience from start to finish . Highly recommend them for your next home purchase.

Heather was fantastic and put me at ease. I had a lot of questions and she knew everything. I have a serious finance background and she covered all of my questions with confidence that comes from experience. I was comfortable driving over from San Antonio and putting the house under contract in less than thirty minutes. Heather is a huge asset to the organization.

We had a wonderful experience with Highland Homes. Luna, Dillion, and Lane were an amazing team and made the entire process seamless. We couldn’t be happier with our new home!

Awesome builder, quality materials, timely response to any issues

From our sales rep Jessica to our construction manager Adam, we had a great time communicating with everyone involved at Highland Homes for our home buying process. They have been very patient, respectful, accomodating and helpful in the utmost way possible.

Initial contact was with Christi in sales. She was super helpful and so easy to work with. We continued to work with her till the house was handed off. There are so many ideas that she helped with. D'Marco was the construction project manager assigned. He addressed every single issue that was raised during construction to our satisfaction. We really enjoyed interacting with him but most importantly knew that every update was being held to a high standard with built-in quality checks. Overall we are very happy with Highland homes. The house turned out exactly how we wanted it and we are very happy. ... More

The entire process was smooth. It is clear as I get to know our home better that Highland put alot of thought into doing the right things to make the owner experience the best it can be and our PM Lane is super responsive and helpful whenever I have a question

nothing but positive things to say about working with highland. will definitely recommend to friends and family!

My wife and I had a great purchasing experience with Highland Homes. Adam and Kira were very responsive made the experience extremely easy. We would definitely purchase from Highland again.

We purchased our Highland Home sight unseen, and from day one we were lucky enough to work with our construction manager, Lane. For months, all of our communication was over email, and he consistently impressed us. His responses were always incredibly in-depth, clear, and timely. He went above and beyond in problem-solving, and even with some last-minute changes, he remained patient, accommodating, and solutions-oriented. When we finally met him in person, I was genuinely shocked—based on his level of knowledge, professionalism, and communication skills, I assumed he had at least 30 years of experience. He’s that good. Highland is truly lucky to have him. I also want to give the biggest thank-you to Renee. Lane and Renee were the absolute dream team. From the moment we were connected, she made the design and selection process effortless. She always went out of her way to help bring our house dreams to life—even letting me text her with questions—and she responded quickly every single time. 10/10 for both of them. I would recommend Highland Homes to anyone—the quality of the build and the quality of the people made this entire experience exceptional. ... More

Great warranty experience, highland has taken care of almost all issues brought up!

Cory and Eric with Highland Homes made our building experience less stressful for sure. The company in whole seemed to be very interested in keeping us feeling like a valued client. We have and will continue to highly recommend Highland Homes to our family and friends. Happy homeowners!

My wife and I have built 7 homes, prior to this working with Highland. Renee, our Sales Counselor and Hunter, our Construction Manager made the purchasing, construction and Move-in experience the best we have ever had. During the construction, we would stop by the sales model and the sales team would were very gracious with their time as we were deciding feature details and decorating ideas. Also, during this time, we would drop by the construction site to see progress. Hunter, would go out of his way to stop by and say "hello" whenever he say us. Both Renee and Hunter did an excellent job of communicating status and progress on our home. The Highland team had a well documented phase process which set expectations for us. This process was instrumental in delivering a quality home on the scheduled they committed. Both Renee and Hunter were responsive to our change requests, while still staying on schedule. Hunter was very responsive to questions/concerns raised during and even pointed out a couple items we failed to identify during the selection process (kitchen accent wall, kitchen beams and 2nd bedroom bath frameless shower). Hunter offered to add at no charge nice features like 1) curtain rod bracing, 2) garage attic decking and 3) reduction in use of media room glue and tack strips (we /owner planned to remove this carpet and install rubber flooring for a gym). Whenever their was ambiguity on whether a feature was included, Highland "owned it" and provided the feature at no additional charge. To summarize, my wife and I had an excellent experience working with the Highland team. Building a new home is always stressful. The Highland team made it less stressful than any other builder we have worked with! ... More

Renee and Lane were great to work with and made the experience significantly better.

I want to express my deepest appreciation to Highland Homes for their exceptional customer service and for building the home of my dreams. My beautiful home is everything I could have imagined and more. A special thank you to Kira and Mike for guiding us through every step of the process with such professionalism, warmth, and attention to detail. They were incredibly responsive, answering every email and text so quickly, and made us feel welcomed and supported from start to finish. I truly couldn’t have asked for a better experience. Thank you Highland Homes, Kira, and Mike for making our dream home a reality! ... More

From the beginning to the very end and everything in between our journey in this process was amazing. Our sales agent Heather and our build manager Mark walked us through the entire process with care and ease. Any and all questions we had along the way were addressed and communicated to us clearly and expediently even on a day to day basis in some cases with any concern or clarification we inquired about. The peace of mind and knowledge knowing that we were listened to and allowed the freedom and ability to speak with Highland and both Heather and Mark at any point along the way made buying and building our home with them a true pleasure and exceeded all of our expectations. ... More