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- Austin, TX
Highland Homes Reviews in Austin, TX
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What Austin Homeowners Have to Say About Highland Homes.
Read all 293 verified reviews from homeowners that built a new home with Highland Homes in the Austin area. Austin homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Austin Area
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Customer Reviews
completely satisfied
- Anish N.
- Verified HomeBuyer
- May 07, 2024
- Liberty Hill, TX
better give customers with some upgrades at home. we already ended up paying big amounts.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland @ 6 Creeks
- Susan T.
- Verified HomeBuyer
- April 17, 2024
- Kyle, TX
Can't speak for other locations, but the sales and construction teams at 6 Creeks in Kyle are great. They go above and beyond to address all my concerns and helped make my home truely custom. Highland has great options and I am very happy with the finished product.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing Builder
- Vishnu K.
- Verified HomeBuyer
- April 17, 2024
- Leander, TX
I would definitely recommend highland homes. As a first time home buy, I really don't have to worry on anything, Highland homes took care of us through out the closing and they are pretty responsive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Positive process and building experience
- Roy R.
- Verified HomeBuyer
- April 12, 2024
- Georgetown, TX
Grateful for Highland Build Teams
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Had a greqt experience working with Avery and Whitaker
- George H.
- Verified HomeBuyer
- April 10, 2024
- Kyle, TX
Avery, our sales counselor helped make the buying experience very pleasant. She was very responsive to our questions and assisted in making some changes we requested. Whitaker, our builder kept us informed thru out the construction phase with weekly updates. The whole process from initial buy to closing went very well. We are very pleased with the quality of our new home. We would highly recommend Highland Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Builder quality was good
- Anonymous
- Verified HomeBuyer
- March 31, 2024
- Leander, TX
We love our new home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Service even after Closing the house
- Anish V.
- Verified HomeBuyer
- March 20, 2024
- Liberty Hill, TX
Franciso has been amazing and he takes care of all the issues pretty quickly. His response time is amazing and off the roof. I am glad we had Francisco as our builder for Highland homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great builder @ Parkside on the River
- Anonymous
- Verified HomeBuyer
- March 19, 2024
- Georgetown, TX
Right from signing to closing, always met happy faces at sales office, design center and at construction site. Amy and John were very accessible and provided honest responses to questions and concerns. Took care of our service requests in timely manner post-closing. Overall great build quality and experience! Will strongly recommend Highland homes !
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great builder, would do it all again the same
- Adam P.
- Verified HomeBuyer
- March 12, 2024
- Kyle, TX
Highland is the best there is. Quality from start to finish and really care about making everything right.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Out of state buyer
- Alicia Remus & Michael T.
- Verified HomeBuyer
- March 12, 2024
- Georgetown, TX
The entire Highland Homes team Gracie , Clint , Matt , Crickett , was an absolute pleasure to work with each friendly , professional, knowledgeable and most attentive to any questions or concerns. Gracie took time from her day each Sunday to take construction progress pics. Our home was built beautifully in the expected time frame. The closing went smoothly without any issue. We are very happy with our highland homes experience and highly recommend Highland Homes to build your new Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great homebuilder in a great neighborhood!
- Anonymous
- Verified HomeBuyer
- March 12, 2024
- Georgetown, TX
Clint and Gracie were amazing during the whole buying process and answered all of our questions. We were very fortunate to have such experienced and knowledgeable people helping us buy our first home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New home
- John A.
- Verified HomeBuyer
- February 20, 2024
- Austin, TX
Amazing from top to bottom.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Smooth, stress-free process and reliable builder
- Hang T.
- Verified HomeBuyer
- February 13, 2024
- Kyle, TX
When I first started searching for a home in Texas, I didn't know much about the local housing market. Thankfully, my relatives, who are native Texans and have experience owning new construction homes around the Austin and San Antonio areas, recommended Highland. They like the fact that Highland uses high-quality materials, even for standard features. It was crucial for me since I was building my home from out of state and wouldn't be able to check on the construction frequently. When we finally received our house, my family and I were happy with the outcome. Avery, the sales ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
All team members I have worked with were very helpful and approachable. Amy, Matt, Troy, Crickett we’re always there to help with any questions
- Divya V.
- Verified HomeBuyer
- January 30, 2024
- Georgetown, TX
The best I can say
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality builder and quality team
- Kevin H.
- Verified HomeBuyer
- January 25, 2024
- Liberty Hill, TX
Our entire Highland team — everyone from the sales folks facilitating and communicating our design choices, to our stellar construction manager making sure our voice was heard, did an excellent job of delivering a quality home. They did a great job of setting expectations for build timelines and communicated us with throughout the entire process. Ultimately, we are very happy with our new home and continue to appreciate the care and attention they’re giving us to make sure things are going well.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Loved the experience
- Lokesh V.
- Verified HomeBuyer
- January 11, 2024
- Georgetown, TX
This is our 2nd highland home. Both our builder and community manger were awesome. They helped much with all my change requests and really got us the home we wanted. I would have asked for various changes way after contract signing and all these changes were accommodated. Ever after closing, my builder was very helpful in taking care of fixes that home required. Great team and service; very honest and trustworthy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Daniel N.
- Verified HomeBuyer
- January 09, 2024
- Liberty Hill, TX
Francisco helped us really well in every possible way
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Overall great experience
- Anonymous
- Verified HomeBuyer
- January 02, 2024
- Liberty Hill, TX
From signing the initial paperwork to closing, the entire process went smooth. Larry, Arianna and Kel were the utmost professionals. All questions were answered quickly and the quality of my new home exceeded my expectations. I have built 3 homes with various builders and would rate Highland at the top of the list.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Couldn’t be an happier!
- Corin R.
- Verified HomeBuyer
- December 30, 2023
- Georgetown, TX
I am so impressed with Highland Homes, and could not be any happier with the entire experience! Gracie, Matthew, Crickett & Clint were all fantastic to work with. I appreciate how helpful and responsive they were throughout the process. We are in love with our Highland Home!! Thank you : )
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Overall Experience
- Armando A.
- Verified HomeBuyer
- December 28, 2023
- Kyle, TX
The overall process with highland homes was great! Highly Recommend.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful Home.
- Steve S.
- Verified HomeBuyer
- December 28, 2023
- Georgetown, TX
The new home is not only beautiful, but the quality of the workmanship is outstanding. Our construction manager Luke was very professional and attentive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Exceptional Service & Response
- Gene C.
- Verified HomeBuyer
- November 15, 2023
- Austin, TX
Renee, our sales rep, Javier & Matt, our PMs, and Lane, our warranty specialist, all contributed to an outstanding buyer/build experience and aftercare service. This is a testament of the quality Highland Homes strives to achieve and the professionalism exhibited by my dream team!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
EXCELLENT EXPERIENCE!
- Caitlin M.
- Verified HomeBuyer
- September 28, 2023
- Kyle, TX
From the start the sales office and project manager had stayed in CONSTANT communication with us for the entire process start to finish of our beautiful home. Anything we had concerns or questions on they always took the time to talk with us even after hours and responded right away. I’d check on the home every day and see the project managers out there and he would always take the time to talk and see if I had any questions on anything. They made it an easy and fun process and the home itself is everything we wanted. Amazing quality and detail.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The Highland Team in 6 Creeks is Amazing!
- Kathleen B.
- Verified HomeBuyer
- September 28, 2023
- Kyle, TX
Avery, Andrew, and Whitaker are great! They are focused on the details and helping with any concerns that come up when buying a home! They are always communicative and helpful!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Cooperative & Customer Centric!
- Ignatious J.
- Verified HomeBuyer
- September 13, 2023
- Georgetown, TX
I will strongly recommend Highland Homes! The entire team is awesome! Starting from the Sales counselor to construction manager, everyone acted as one single team to ensure our new home delivered beautifully with best quality. Their time commitment is remarkable. When it comes design, changes, and opinions, they stood close to us to guide and bring the best value for our money. Finally they finished the house before their committed timeline. Highland homes stand beautiful with quality which makes us feel proud!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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