Highland Homes Reviews in Austin, TX

We are incredibly grateful to Highland Homes for bringing our dream home to life. Their craftsmanship and attention to detail are exceptional, but what truly sets them apart is their genuine care and dedication throughout the entire process. They demonstrated great expertise in handling every aspect of the construction, ensuring our complete satisfaction. From the sales team to our construction manager, Clint, it was a dependable and skilled team effort. Thank you for making our dream a reality!

We love our dream home. Andrew and Avery at 6 Creeks in Kyle did an amazing job. They kept us in the loop and were so responsive to our questions and needs. Even after the purchase they have been a phone call or text away and will assist without hesitation. You don’t typically see that after the check has been signed.

We bought a home in Santa Rita Ranch, and our project supervisor, Francisco, did a great job updating us step-by-step, making sure his subcontractors performed to the highest level. Francisco was amazing, and we highly recommend him and Highland Homes.

We had a very good experience starting with our sales team Amy, Linda & Lynn. They were great throughout the progress. Our builder / supervisor Matt was supurb as attended any concerns immediately. He built a very sturdy house for us which we are converting into our home now.

My experience with Highland Homes was excellent from beginning to end. Fist of all, the home is built with quality materials and high end finishes. I really like that there is no carpet in the home and its very bright and open. The quality does not even come close to the other builders homes in this price range. The management staff is very helpful and always there when you have a question. No delays in getting back even after the home was bought. Especially enjoyed working with Lula and Matt

Had a great customer service experience with Matt who is our construction manager. Always attentive to our warranty issues and solves them in time. Even the built quality is very good. All customization and changes were clearly explained even during the build process.

Amy and Walter were extraordinary in helping us get our home. They both answered our questions and concerns immediately. Both were professional and made our first home buying a great experience. I can tell now that the other house builders are second rate compared highland home when comes to personal and when comes to building home right way.

Our sales consultant Lula helped immensely in coordinating the options on our home so that we felt confident going into construction on our new home. Our construction manager Henry B. has been working with us from start to finish, and beyond. At all times throughout the construction process Henry was timely in his responses, professional in his explanations, and transparent with the process and any issues. Any time we had a question or concern, Henry promptly met with us to explain the process and make sure we were happy. A few small items have presented post closing, and we are very thankful to still be working with Henry, who has quickly responded and managed his team to resolve issues and be our single point of contact to maintain our great experience with Highland Homes. ... More

When I was in buying phase , because of all the crazy bidding and other things in Austin market, I had really different perspective for home builder. Amy and Matt changed the perspective completely after working with Highland homes in positive way. Matt L and Amy A have been helping us from Stage-1 to Stage-10. Even after closing Matt is paying attention to all our concerns and provide explanation/learning as new home owner and address the concerns on timely manner. The house build is so good that during recent ice storm even without power, the house hold the 68 F temperature for next four hours and only dropped to 4 F by morning at 8 am. Outside temperature was 28 F at that time. Energy efficiency was super important for us and it proved to be best during recent storm event. Outside of that Matt and Amy has been teaming up to resolve all the issues and questions we had for different phases of constructions. During the final walk-in, Matt verified all the fixes we have on list. Matt take pride in building home and made sure he/himself is happy with work as if he were to move-in here. Matt is also most knowledgeable when it comes to construction and providing homeowner tips on how to maintain it going forward, and even show us how to do it while Amy has always provided insight into must vs good to have in house. From our experience both of them have helped with first home buyer anxiety. I would definitely like to work with them again if i were to buy house in future. ... More

Very nice community, quality homes in affordable prices . Service has been fantastic .

Had nothing but great experience working with all of the great team at Highland Homes!

Materials used were high quality and very attentive to customer issues, very friendly and responsive team.

Every person I worked with from sales, to construction manager, to finance were all A+ in communication, information and guidance through the whole process!

I would buy my Highland home all over again. My only complaint is that our brand new home was filthy. I had to clean/scrub everything before I could put anything away. Huge hunks of construction debris on top of cabinets etc. I cleaned until my hands ached.

We are glad we chose Highland Homes as our builder for our first home. Brooke, Amy, Justin, and Nico, were very helpful. They were very patient in answering all our questions and always were available when needed. They delivered a beautiful house on time. we'd definitely recommend Highland and this amazing team to anyone.

Overall great experience. Matt and team provided guidance and support with every step and kept me well informed on overall status. I am very pleased with the quality of work and responsiveness pre and post move in. Great experience, I would certainly recommend to others looking to build.

During a time when many builders held bidding wars on property lots and included escalation clauses in the contract to pass increased costs of building materials to the buyer, Highland did not. Instead, there was a first-come-first-serve waitlist and clear pricing for every option I selected. Throughout the homebuilding process, Highland was responsive to questions and communicative with updates. There were still a few unfinished items when I closed, but Highland resolved them within ~1 month after closing. Also, I could have postponed closing had I chosen to do so. I did not feel any pressure by Highland to close before those issues had been addressed. Great builder, beautiful home! I particularly love the 11-foot ceilings (Highland standard), which make the rooms feel light and spacious. ... More

Everyone involved from sales and construction was a pleasure to work with. They are genuine and committed to the product they provide. After this homebuying experience I couldn't imagine buying a home from any other builder.

Renee and Dylan have been the absolute best. The entire process from the purchase, construction and even after we were handed our keys has been amazing. They are so responsive and always follow through. We are so happy with our new home!

High quality home builder and a great floorplan. Our experience was amazing from start to finish. We love our home!

We built our retirement home in La Cima and we are so pleased we went with Highland Homes! We love everything from the floor plan options to the interior selections we were able to make for our home. We had an excellent experience with our Highland salesperson and our construction manager who stayed in communication with us during the building process. They were attentive and responsive throughout the entire process and worked very well with us to make sure we ended up with our dream retirement home!

Brooke and Jeremy were fantastic. They were always available when I needed them and did everything they said they would. I highly recommend Highland!

Even though the build of our home took longer than expected (due to factors outside of Highland Homes' control), we stayed informed at every step of the way, which is something very important to me. My construction manager did a phenomenal job at checking his own work and now that I've been in my home for several months, I've yet to come across any quirks that usually result from some degree of carelessness. I fully trust Highland Homes at Santa Rita Ranch and would very likely be looking at Highland Homes if I were to do a new build again.

Good builder. Good quality home. Had a great experience with the sales rep and construction manager. Highly recommended.

Great communication… we had weekly updates while our home was being built. Excellent help with selecting paint colors, brick and stone for the exterior and the design center was great. Our new home is wonderful!