Highland Homes Reviews in Austin, TX

Great Quality and customer service

Highland homes is really good and very responsive so faar we liked the quality of the construction

I really can't say enough. They were great!

The whole team were great, kept sending me updates, pictures… great team from builders to the mortgage Thank you all

HH has been great. Our third time to build with them; fourth overall supervising the construction of my N-Laws home. Each time, it has been a rewarding experience; the final product has always been incredible.

The construction managers in La Cima we’re fantastic to work with. Very professional and knowledgeable.

Highland did a great job building my home. Team is very professional and great with giving follow ups of your home along the way!

The ladies that helped us in the sales office were amazing, helping us with every question or request we had and in a very timely manner, considering how busy they always were. Our PM was great as well, explaining everything in detail as we did our walk throughs, and answering any questions or concerns we had with any aspect of the house. Overall, we had a great experience.

The building project was flawless and accurately predicted. Of particular note was my experience with DANIELLE,LULA, JAVIER and HARRY. They each made the whole building experience as efficient as possible.

I don't have anything negative at all. We looked at several other builders prior to selecting highland - Perry homes, Ashton woods (I think is what they're called), David weekly, and probably a few more I forget the names - it wasn't even close to the 90ft. highland home floor plans. The height of the houses along with the detached garage, the fact that the standard 90 ft lot was a pretty massive lot, the 13 ft. ceilings were pretty much game changers b/c no one else really offered that. Perry you'd have had to pay 50k+ for a lot, and they're ugly houses (at least the one stories - no way would I pay over half a mil for one of their one stories), and really the same story for the other builders; just ugly houses. As far as the service - it really boils down to Danielle, Brady and Troy. All of these folks are absolute rockstars - Danielle helped us like beyond words in all the nuance questions we had and yeah, was extremely patient with us. Brady's the man - honestly don't know how one could keep up with all the houses and maintenance questions - I don't recall any of the 1 million things we wanted to change falling through the cracks - super good dude. Troy - even at the last minute - when selling our previous house was pushed back a week, he figured out a quick fix for our mortgage on literally the night before signing and still all went seamlessly. Troy also was super patient with all the loan questions we had. I don't know if we'll ever build again, namely b/c it was a long process, but if we did, and highland built some even bigger homes (b/c I mean we're not going to downgrade at this point!), I'd for sure be happy to build with highland again. It's also amazing that I'm writing this review - I don't write reviews, but I'm happy to write one for these folks. I'm sure they know who's writing this too ;) hi y'all, thanks for everything and hope this review gets y'all some recognition. I'm putting anonymous b/c I want them to think about who's writing this haha. ... More

We were kept informed at every step in the home building process. Problems come up in any big project, so I focus on how the issues are dealt with. Highland Homes addressed and fixed all the problems that arose with professionalism and care. Highly recommend this builder!

Building was very well handled by the project manager Eric.

We had heard many great things about Highland from friends and neighbors that we met. Our overall experience with Highland was phenomenal! They were always quick to respond to emails with any questions that we had! Our sales rep was Branka and our foreman was Matt Lindeman. They were both excellent to work with! They kept us updated throughout the entire process and took care of any issues we found during the build! The quality and craftsmanship far exceeded our expectations! We are absolutely in love with our new home and will definitely recommend Highland homes to our friends and family!

These guys really came through, in what was a tough time to build a house given the massive inflation and supply chain shortages. They communicated well, were overly fair in how they handled the issues and kept their word when a number of other builders started canceling contracts. Wow.

Great builder and great product

My experience with Highland was made great by branka and mark!

I went out of my comfort zone. I Bought this Beautiful Home Online! My experience from start to finish was Amazing! Face time helping me to choose materials. Builder & team friendly all that was promised was! Walk through with Builder was even better then I imagined! Quality & Value of my Home was everything & more!

I had the best experience with Highland Homes!

Highland homes deliver a superior product and they stand by it!

Overall happy with my home but finishings/touchups to the cabinets and sheetrock could have been better. The issues we identified after closing should have been done before closing as this caused some inconvenience to us. Due to the covid many workers were coming to fix the issues and this didn't feel good/ safe as I have a little baby.

Great homebuying experience. I would definitely recommend Highland to friends and family.

The builders and office personnel were very help to assist us with selections and what was allowable as a Highland Home. We made some changes along the way and most of them were accepted, even during Cov19. I give the Highland builder my highest recommendation.

The whole Highpointe team did an awesome job and delivered us a beautiful new home. We can not thank Brady, Javier, Lula and Danielle enough for helping us get into our first newly built home. We love our floorplan, love the community and love the Highland Homes team!!

As with any new home building experience there will be some things you love and some things that don't go so well. When we were having issues getting the inspections completed so we could close on time, we let Highland know what was going on. They brought in Alex, our construction manager, and he knew how to get things done and how to keep in great communication with us during the whole process. We have been in the home for two months now and Tucker, our new CM, is now working with us on a few minor things for the home and he is doing an outstanding job as well. We are grateful for Highland to pay extra attention so the home owner is satisfied and can recommend them to others. ... More

Entire team has been very responsive and helpful