- New homes
- Highland Homes
- Reviews
- Austin, TX
Highland Homes Reviews in Austin, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Austin Homeowners Have to Say About Highland Homes.
Read all 293 verified reviews from homeowners that built a new home with Highland Homes in the Austin area. Austin homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Austin Area
View Homes
Customer Reviews
Recommend
- Kirk S.
- Verified HomeBuyer
- June 05, 2019
- Hutto, TX
Andrew our Highland Homes sales agent, and Jeremy our contractor, provided excellent customer service, and helped us immensely in getting everything we wanted for our beautiful home. Thank you to both!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Wonderful community
- Ryan L.
- Verified HomeBuyer
- May 01, 2019
- Round Rock, TX
I'm highly satisfied the business with the highlands homes. Our bulier Mr. Luke did an excellent job with us and very professional. No delay on any small request we were asking, very responsive and professional. I highly recommend him to my friends who are looking for a new community in future.
Highland Homes responded:
Thank you very much Ryan, appreciate the kind words. I am thrilled that you are enjoying your new home. Please don’t hesitate if you need help or direction on servicing your home.
-Luke R.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Absolutely satisfied
- Anthony S.
- Verified HomeBuyer
- April 29, 2019
- Manor, TX
Kristy and Austin made the entire process very easy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes Has Excelent Customer Service And They Are Not Afraid Of The Rain!!
- Jorge Y.
- Verified HomeBuyer
- April 16, 2019
- San Marcos, TX
I think (Customer Satisfaction) is the dynamism that drives any company, and the most significant characteristic of a company’s failure or success. Highland Homes has this aspect on customer satisfaction “down pat”. From the beginning, working with Ethan (Sales Counselor), he made the difference in our two-year journey of searching for the right home, builder and location. When Ethan met my wife to show Highland Homes in the rain, not worrying about getting wet to show her the lots and homes available, while other sales counselors from other companies…. opted to postpone or meet at a ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Highland is the best.
- Ruben M.
- Verified HomeBuyer
- March 05, 2019
- Hutto, TX
Highland is the best. Will definitely recommend to friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best new homes in KYLE TX!
- Daniel C.
- Verified HomeBuyer
- February 13, 2019
- Kyle, TX
We love our new home! Well built! Great amenities!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love my home....
- Fran D.
- Verified HomeBuyer
- April 19, 2024
- Kyle, TX
I love my Highland Home. I have had some new home issues (common with new construction) but Highland has been responsive, and the issues are being resolved timely. Henry has been a large help in coordinating all of the necessary repairs for our family. Highland's professionals (Avery, Brandon, Henry) all have been very helpful throughout this entire homebuying process. Brandon & Henry both consistently respond after hours when I had new home construction issues. Between them both I feel confident that all of my new home issues will be resolved timely and to my standards.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
I would buy from Highland again
- Anonymous
- Verified HomeBuyer
- April 10, 2024
- Austin, TX
As compared to other builders I have dealt, the Highland team was top notch. Very attentive to me as a homebuyer but also making sure that they communicated effectively along every step of the way. The quality of the finished product far exceeds what wwe expected and friends and familly that have beenover have been wowed to the point of considering Highland for their own future homes. I HIGHLY recommend Highland Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great value for the money
- Anonymous
- Verified HomeBuyer
- March 27, 2024
- Georgetown, TX
Great value for the money. The construction quality could use some improvement though. Sales manager was good and responsive until we got into contract but never heard back after that. Would have appreciated a more engaging team.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
We had a good friendly and professional relationship with Brandon and Danielle.
- Rick C.
- Verified HomeBuyer
- March 26, 2024
- Kyle, TX
a lot of care goes into the craftsmanship of the Highland home we purchased. when there were problems, they were addressed. no questions asked. they explained everything we needed to know.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great from beginning to end!
- Mike & Heidi M.
- Verified HomeBuyer
- March 14, 2024
- Kyle, TX
This is to be our final home to retire in and it was important that it was built the way we wanted it and with quality. So glad we chose Highland! Everyone on their team has been fantastic from beginning to end. Avery Turek was an awesome salesperson. She saw our vision of what we wanted and worked hard to get us what we needed. Once building, Whitaker took over and took us through to the end. Sure there were bumps in the road along the way but Highland always stepped in and made things right. We ended with a beautiful home that we are looking forward to spending many years in. Couldn’t be ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Quick response and smooth experience
- Yang W.
- Verified HomeBuyer
- January 18, 2024
- Leander, TX
The experience of purchasing home from Highland home are great and smooth. The builder response quick to our questions and need. Though we found some issues before/after the moving-in, they all get quickly resolved by the builder.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Hands-down the best experience with a builder!
- Karen G.
- Verified HomeBuyer
- January 17, 2024
- Liberty Hill, TX
I have built multiple homes with multiple builders. From the very beginning of this process, I have nothing but good things to say about Highland Homes! I had the best experience planning the right floor plan for the lot I chose with my sales contact, Andrew and my builder Kel has taken care of me every step of the way. I am happily in my home now for the last few months and can’t say enough about the quality and design. Any small warranty items have been well received and taken care of promptly. I couldn’t be happier and I would definitely choose to build another home with this fantastic ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Our builder W. Was great. Always keeping us informed of the progress.
- Becky & Arthur P.
- Verified HomeBuyer
- November 20, 2023
- Kyle, TX
Process was seamless from sales of lot, internal design and upgrades.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
We love highland
- Jeffrey D.
- Verified HomeBuyer
- November 29, 2022
- Georgetown, TX
Through and through a great experience with Highland homes. The sales staff to construction manager to escrow agent and loan officer were all top notch. Thank you to Erin (sales), Jeremy, Preston (construction), and Matt (loan) for facilitating the process and making the move seamless.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Good builder who followed through
- Greg B.
- Verified HomeBuyer
- October 26, 2021
- Austin, TX
Honest and hardworking. Followed through on unfinished items
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - so far so good .
- John H.
- Verified HomeBuyer
- April 15, 2021
- Leander, TX
so far so good .
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Our experience with Highland was great, from start to finish.
- Terry G.
- Verified HomeBuyer
- December 08, 2020
- Hutto, TX
Our experience with Highland was great, from start to finish. We always received quick responses to our questions and requests and never felt pressured or rushed in making decisions. We would recommend Highland homes for anyone considering having a new home built.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Amenities!
- Phyllis F.
- Verified HomeBuyer
- December 01, 2020
- Georgetown, TX
I had a great home buying experience with Highland Homes. From my first visit to the lovely model and working with a great sales counselor through each phase of the building process, I was pleased with the journey. There were several wonderful floorplans to choose from and I am delighted with the one I chose. The amenities included, as well as the quality of workmanship is excellent. I am proud to be a Highland Homes homeowner.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great New Home
- Richard P.
- Verified HomeBuyer
- July 29, 2020
- Round Rock, TX
Overall has been a great experience and would recommend to anyone!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Very pleased!
- Anonymous
- Verified HomeBuyer
- May 14, 2020
- Leander, TX
Everyone on the team was outstanding!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland made home buying a breeze
- Gustavo G.
- Verified HomeBuyer
- February 25, 2020
- Leander, TX
Every highland representative was very friendly, trustworthy and easy to deal with. The materials used around the house are top notch, with only a couple issues primarily related to painters not being careful! As with any new house, a few issues came up after living in it for a few weeks, Highland's builder was extremely responsive and always willing to help out, I do feel Highland has my back if anything major were to happen.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Review
- Z A.
- Verified HomeBuyer
- November 20, 2019
- Leander, TX
Very good communication and timely help with builder with all of any issues. Just was excited as we were during the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Work well with salesperson and building manager
- Antonio C.
- Verified HomeBuyer
- November 17, 2019
- Leander, TX
Work well with salesperson and building manager
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highlands at Mayfield Ranch neighborhood
- Adam P.
- Verified HomeBuyer
- November 14, 2019
- Round Rock, TX
The sales and financing process was so easy!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.