Highland Homes Reviews in Austin, TX

Good experience.

Great experience overall.

The entire process from sales (Lula & Danielle) to construction (Javier) to last minute financing (Troy & Meredith ) EVERYONE was professional, kind, promptly answered all of my questions and concerns and even went above and beyond with helping me resolve an issue in a calm and timely manner! I could not be more pleased with the entire process of purchasing and building my new home!!! Thank you ALLLLL!!!

Our entire process with Highland has been a great experience from our first meet with Amy and Larry in sales through the building process with Brady. We felt we were in good hands, especially since we have never built a home before. All of our questions were answered in a timely manner and we were updated weekly about the progress of our home. My sister recently built a new home in Texas too and unfortunately did not have the same positive experience we did. They were impressed with the quality of some of our standard features and fixtures. We could not be happier with our beautiful new home and would definitely recommend Highland Homes to anyone thinking about building. ... More

Highland was great to work with. Construction was efficiently managed and never in disarray. All Highland personnel worked to get questions answered and kept in contact with us. We will use Highland again should we decide to build another home.

Loved the quality and customer service. The team was easy to work with and our home is just beautiful!

From the start to the finish they were a great company to work with on the build of my first new home. Gracie was my sales rep and she was amazing from the beginning to the closing.

My whole experience with Highland Homes was awesome from start to finish. Me and my family are extremely satisfied!

This is our third new build over the years and by far the best experience. From working with sales for the initial purchase to the updates and responsiveness from the project manager Brady. I’m addition, the quality of the build is the best we have had yet. Highland was recommended to us and we will definitely recommend to others as well.

Andrew our Highland Homes sales agent, and Jeremy our contractor, provided excellent customer service, and helped us immensely in getting everything we wanted for our beautiful home. Thank you to both!

I'm highly satisfied the business with the highlands homes. Our bulier Mr. Luke did an excellent job with us and very professional. No delay on any small request we were asking, very responsive and professional. I highly recommend him to my friends who are looking for a new community in future.

Kristy and Austin made the entire process very easy.

I think (Customer Satisfaction) is the dynamism that drives any company, and the most significant characteristic of a company’s failure or success. Highland Homes has this aspect on customer satisfaction “down pat”. From the beginning, working with Ethan (Sales Counselor), he made the difference in our two-year journey of searching for the right home, builder and location. When Ethan met my wife to show Highland Homes in the rain, not worrying about getting wet to show her the lots and homes available, while other sales counselors from other companies…. opted to postpone or meet at a coffee shop to deliver what they had available. My wife and I knew that Highland Homes was positively different. I am currently working overseas and Ethan was instrumental throughout the entire process, he send everything I needed to capture details on lots, area and home we had picked until we closed. Ethan worked inexorably answering emails, conference calls and photos that follow like clockwork on every update and aspect of construction of our new home. He never said “No…. I Am Booked Till This Date” nor “Can We Make It For Next Month”. Often worked after hours to meet our intent. On the finance side, Matthew’s team worked professionally and exceptionally well when we decided to use their company to finance our home. A no pressure smooth and efficient process they competently provided. The same on emails, conference calls, updates and thorough explanation of detail, and step by step on paper work to deliver a better agreement before closing day. On the construction side, Nick “The Builder” played a big role to explain and advise on details throughout the entire construction process. Professional and patient on our demands, promised to delivered our home without delays. After closing, Nick’s team worked hard to listen and fixed mostly small cosmetic issues we had during the closing process Always around to ask if everything was OK, Nick continues to deliver under the new warranty list as promised. My wife and I highly recommend High Land Homes for sales, finance and construction of a new house. We are pleased and happy with our beautiful new home. Jorge and Debbie. ... More

Highland is the best. Will definitely recommend to friends and family.

We love our new home! Well built! Great amenities!

We purchased in December of 2024 and the whole experience has been great. Highland builds a great home and the response to any issues have been great. Would definitely recommend to purchase a Highland home over any other builders in 6 Creeks Subdivision.

I love my Highland Home. I have had some new home issues (common with new construction) but Highland has been responsive, and the issues are being resolved timely. Henry has been a large help in coordinating all of the necessary repairs for our family. Highland's professionals (Avery, Brandon, Henry) all have been very helpful throughout this entire homebuying process. Brandon & Henry both consistently respond after hours when I had new home construction issues. Between them both I feel confident that all of my new home issues will be resolved timely and to my standards.

As compared to other builders I have dealt, the Highland team was top notch. Very attentive to me as a homebuyer but also making sure that they communicated effectively along every step of the way. The quality of the finished product far exceeds what wwe expected and friends and familly that have beenover have been wowed to the point of considering Highland for their own future homes. I HIGHLY recommend Highland Homes.

Great value for the money. The construction quality could use some improvement though. Sales manager was good and responsive until we got into contract but never heard back after that. Would have appreciated a more engaging team.

a lot of care goes into the craftsmanship of the Highland home we purchased. when there were problems, they were addressed. no questions asked. they explained everything we needed to know.

This is to be our final home to retire in and it was important that it was built the way we wanted it and with quality. So glad we chose Highland! Everyone on their team has been fantastic from beginning to end. Avery Turek was an awesome salesperson. She saw our vision of what we wanted and worked hard to get us what we needed. Once building, Whitaker took over and took us through to the end. Sure there were bumps in the road along the way but Highland always stepped in and made things right. We ended with a beautiful home that we are looking forward to spending many years in. Couldn’t be happier! ... More

I have built multiple homes with multiple builders. From the very beginning of this process, I have nothing but good things to say about Highland Homes! I had the best experience planning the right floor plan for the lot I chose with my sales contact, Andrew and my builder Kel has taken care of me every step of the way. I am happily in my home now for the last few months and can’t say enough about the quality and design. Any small warranty items have been well received and taken care of promptly. I couldn’t be happier and I would definitely choose to build another home with this fantastic builder. ... More

Process was seamless from sales of lot, internal design and upgrades.

Through and through a great experience with Highland homes. The sales staff to construction manager to escrow agent and loan officer were all top notch. Thank you to Erin (sales), Jeremy, Preston (construction), and Matt (loan) for facilitating the process and making the move seamless.

Honest and hardworking. Followed through on unfinished items