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Highland Homes Reviews in Austin, TX

What Austin Homeowners Have to Say About Highland Homes.

Read all 312 verified reviews from homeowners that built a new home with Highland Homes in the Austin area. Austin homeowners have rated Highland Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.2 out of 5 stars in Austin Area

312 Reviews in Austin Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.1

Value 4.2

Responsiveness 4.1

Highland Homes in Austin Area

View Homes

Customer Reviews

Our builder W. Was great. Always keeping us informed of the progress.

  • Becky & Arthur P.
  • Verified HomeBuyer
  • November 20, 2023
  • Kyle, TX

Process was seamless from sales of lot, internal design and upgrades.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We love highland

  • Jeffrey D.
  • Verified HomeBuyer
  • November 29, 2022
  • Georgetown, TX

Through and through a great experience with Highland homes. The sales staff to construction manager to escrow agent and loan officer were all top notch. Thank you to Erin (sales), Jeremy, Preston (construction), and Matt (loan) for facilitating the process and making the move seamless.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good builder who followed through

  • Greg B.
  • Verified HomeBuyer
  • October 26, 2021
  • Austin, TX

Honest and hardworking. Followed through on unfinished items

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - so far so good .

  • John H.
  • Verified HomeBuyer
  • April 15, 2021
  • Leander, TX

so far so good .

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Our experience with Highland was great, from start to finish.

  • Terry G.
  • Verified HomeBuyer
  • December 08, 2020
  • Hutto, TX

Our experience with Highland was great, from start to finish. We always received quick responses to our questions and requests and never felt pressured or rushed in making decisions. We would recommend Highland homes for anyone considering having a new home built.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Amenities!

  • Phyllis F.
  • Verified HomeBuyer
  • December 01, 2020
  • Georgetown, TX

I had a great home buying experience with Highland Homes. From my first visit to the lovely model and working with a great sales counselor through each phase of the building process, I was pleased with the journey. There were several wonderful floorplans to choose from and I am delighted with the one I chose. The amenities included, as well as the quality of workmanship is excellent. I am proud to be a Highland Homes homeowner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great New Home

  • Richard P.
  • Verified HomeBuyer
  • July 29, 2020
  • Round Rock, TX

Overall has been a great experience and would recommend to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Very pleased!

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2020
  • Leander, TX

Everyone on the team was outstanding!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland made home buying a breeze

  • Gustavo G.
  • Verified HomeBuyer
  • February 25, 2020
  • Leander, TX

Every highland representative was very friendly, trustworthy and easy to deal with. The materials used around the house are top notch, with only a couple issues primarily related to painters not being careful! As with any new house, a few issues came up after living in it for a few weeks, Highland's builder was extremely responsive and always willing to help out, I do feel Highland has my back if anything major were to happen.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Review

  • Z A.
  • Verified HomeBuyer
  • November 20, 2019
  • Leander, TX

Very good communication and timely help with builder with all of any issues. Just was excited as we were during the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Work well with salesperson and building manager

  • Antonio C.
  • Verified HomeBuyer
  • November 17, 2019
  • Leander, TX

Work well with salesperson and building manager

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Highlands at Mayfield Ranch neighborhood

  • Adam P.
  • Verified HomeBuyer
  • November 14, 2019
  • Round Rock, TX

The sales and financing process was so easy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great People to work with.

  • Scott P.
  • Verified HomeBuyer
  • August 06, 2019
  • Austin, TX

When looking for a home in the Drippings Springs area, you need to see Lula and her team in Highpoint. They are the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our HighPointe home

  • Alan A.
  • Verified HomeBuyer
  • May 01, 2019
  • Austin, TX

Overall, we are pleased with the finished product. We found it easy to work with the builder and their response to warranty requests has been timely.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Quality house, nice and responsive representatives.

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2019
  • Austin, TX

Quality house, nice and responsive representatives.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Builder

  • Mani M.
  • Verified HomeBuyer
  • November 04, 2024
  • Georgetown, TX

I liked everything about the home and the people involved in the process. Definitely worth the money spent. Highly recommend it!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland has been fantastic

  • John A.
  • Verified HomeBuyer
  • July 29, 2024
  • Georgetown, TX

Super happy with the home, our sales consultant Cory and our construction manager Eric. We had 2 minor issues and both were resolved perfectly in a timely manner. Over the years I’ve purchased several homes & this was by far one of the best experiences I’ve ever had.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pretty Straight Forward

  • Kiran S.
  • Verified HomeBuyer
  • September 12, 2023
  • Georgetown, TX

There were some issues after closing but all were addressed within first 45 days.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Responsiveness and helpful

  • Dinesh M.
  • Verified HomeBuyer
  • March 29, 2022
  • Round Rock, TX

Great work during tough times. Some things were delayed but that’s completely understandable.co-operative on certain ask and satisfied on overall completion.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great incentives

  • Elaine M.
  • Verified HomeBuyer
  • March 02, 2021
  • Hutto, TX

The team did a great job addressing my needs and concerns. Overall the process was smooth and all were easy to work with. I give them the team a 10.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Our timeline for moving in was quick and our construction manager

  • Kristy S.
  • Verified HomeBuyer
  • March 02, 2021
  • Hutto, TX

Our timeline for moving in was quick and our construction manager took great care of us!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Highland Homes - Good experience buying the homeWith highland the staff was excellent

  • Benjamin T.
  • Verified HomeBuyer
  • December 08, 2020
  • Hutto, TX

Good experience buying the home With highland the staff was excellent to work with.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great team to work with

  • Anonymous
  • Verified HomeBuyer
  • February 05, 2020
  • Leander, TX

The team we worked with at Highlands Homes were very responsive to our needs and issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Love My Highland Home~

  • Craig L.
  • Verified HomeBuyer
  • May 07, 2019
  • Round Rock, TX

I would say without a doubt that the true reason for our love for our new home stems from the tremendous sales team here at Highlands at Mayfield Ranch! Both Lyn and her Assistant Linda were exemplary. Id recommend this builder and especially these two wonderful ladies to anyone looking for a new home. The plans offered are spectacular and the builder makes good use of the space.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Review

  • Vanessa A.
  • Verified HomeBuyer
  • April 09, 2019
  • Austin, TX

Working with Lula and Cody was great. I have not moved in yet so am not sure of quality of workmanship. But do mit expect issues

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5