Highland Homes Reviews in Austin, TX

When looking for a home in the Drippings Springs area, you need to see Lula and her team in Highpoint. They are the best.

Overall, we are pleased with the finished product. We found it easy to work with the builder and their response to warranty requests has been timely.

Quality house, nice and responsive representatives.

I liked everything about the home and the people involved in the process. Definitely worth the money spent. Highly recommend it!

Super happy with the home, our sales consultant Cory and our construction manager Eric. We had 2 minor issues and both were resolved perfectly in a timely manner. Over the years I’ve purchased several homes & this was by far one of the best experiences I’ve ever had.

There were some issues after closing but all were addressed within first 45 days.

Great work during tough times. Some things were delayed but that’s completely understandable.co-operative on certain ask and satisfied on overall completion.

The team did a great job addressing my needs and concerns. Overall the process was smooth and all were easy to work with. I give them the team a 10.

Our timeline for moving in was quick and our construction manager took great care of us!

Good experience buying the home With highland the staff was excellent to work with.

The team we worked with at Highlands Homes were very responsive to our needs and issues.

I would say without a doubt that the true reason for our love for our new home stems from the tremendous sales team here at Highlands at Mayfield Ranch! Both Lyn and her Assistant Linda were exemplary. Id recommend this builder and especially these two wonderful ladies to anyone looking for a new home. The plans offered are spectacular and the builder makes good use of the space.

Working with Lula and Cody was great. I have not moved in yet so am not sure of quality of workmanship. But do mit expect issues

Very satisfied with Gracie the sales representative and her assistance during the home buying process. Also appreciated the service and attention to detail received from Matt and his team with Highland mortgage.

Overall Good, but sometimes i feel the responsiveness to issues is too slow

Overall a great experience. My biggest issue are the following; 1. The amount I paid for my home and the space .. houses are just so close to each other. Literally the home behind me is in my backyard… I can’t even have privacy. I paid way too much money to not have some sort of privacy. I know that on me as well because I should have pick a home that didn’t have the neighbors in the backyard. Ridiculous for the price though. 2. Workmanship- for the most part ok but ton of area that have paint issues (not enough coats of paint), damage to doors (scuffs, paint drips) and under the sick multiple holes in the wood where it seems like someone was confused where the hole needed to be. Put a new piece instead of leaving that messed up piece there. I spent too much money on this home for it not to to have detailed oriented work done. Love the house but, when I see these minor things it really works me. ... More

We had a great sales experience, the sales team has been excellent with responding to queries, addressing our concerns etc. Special call out to Lula who has been excellent to work with. Mixed experience with the construction team. Since we were remote, we didn't had the opportunity to continuously monitor the home. We weren't getting regular (weekly) updates on home construction as promised. During final inspection, we found several issues which were addressed promptly, except a few which were missed and we found them out after moving into the home. We were asked to raise home warranty case, which we did along with a bunch of other issues we found after living in the house. Warranty team has been responsive, but the speed of resolution is not up to mark. It has been more than a month since we moved in, still dealing with unfixed issues with the builder. ... More

The whole experience has been great.

I love my home. The total experience was great. Never had a new home built, went better than I thought.

This company is very busy which means that they often don’t have time to address issues you may have with your home. This can be frustrating. There are some areas in my home where the finish work such as the painting is subpar and sloppy. I am waiting for issues with getting the right paint to correct itself, so that I can fix these flaws myself

I am happy as a highland home buyer. Sales team helped me from beginning and later builder team took care of all our requirements and helped me at every stage of construction. They continuously gave updates through my construction phase and delivered as per the promise. I am happy to recommend for anyone

very quick respond from the Builder

Great experience during the whole construction project. I wish I could be informed more when the people were working on the house, that way I could see any things that wasn’t done properly.

The best thing about Highland Homes, the people. Ethan and Sean especially. Ethan is awesome. His attention to detail and follow through are exceptional. The same goes for Sean. They are the reason buying this home was a good experience. Yes we had problems and issues, almost all very minor, but these guys have been there start to finish. That’s why the overall experience rates a 5 star. Because of your people.

We loved Highland Homes, but obviously as there are pros, there are cons as well. Before you buy, you get a quick response. After you buy, if there is anything to fix, you will have a hard time.