Highland Homes Reviews in Austin, TX

Entire team has been very responsive and helpful

Good experience so far. Quality looks better and worth the price you pay for.

Highland Homes has a great team and made our experience of buying our home very stress free and easy. We would definitely use them again if buying a new home. We love our home and all the upgrades!

These are well-built homes and at a quality reasonable price too !!

Buying a home from Highland Homes was a great process! Brandan, Larry, and Amy were easy to work with and great at communicating with us along the way. We really appreciate all the hard work they did to make this an enjoyable experience! I definitely recommend Highland Homes!

Great floor plan and great quality homes.

Our experience with Highland homes was absolutely fantastic! Lynn and Linda in the sales office were so helpful and accommodating. I don't say this lightly, but their integrity was one of the biggest reasons we went with Highland. Every interaction we had, we walked away knowing we could trust what was discussed. One person who I really can't thank enough throughout this was Blake, our Building Manager. That guy made the experience fun and exciting. He listened to what we had to say, provided us with some great feedback, and kept us up-to-date with everything that was going on. He was very professional, but made it seem like you're just talking with a good friend about something they're extremely knowledgeable about. Because of Blake, I can absolutely trust that the quality of our home is something I won't have to worry about. I also wanted to make note that we started the construction of our home just before COVID hit. Once the foundation was poured, that's when the first shutdown started. I really can't thank the team over at Highland enough for staying on top of things and letting us know what was going on every step of the way. Building with Highland was the right choice and if you're thinking about it, do yourself a favor and go see them. You won't regret it. ... More

The whole team with Highland did an excellent job building the house and the quality is seen through every square inch of the home. I have and would continue to recommend working with this builder, they exhibit true professionalism throughout the whole process and we couldn’t be happier with our decision.

The build process went incredibly smoothly and the Highland manager followed through on all his commitments.

Great builder. Did exactly what they said they would do. Wonderful experience.

Buying a home can be extremely hectic. Lula not only provided guidance throughout the entire purchase process but often times going the extra mile answering calls/texts during off hours as well as taking time to explain to me in details of my questions or documents I don’t understand. Lane is professional and courteous. He paid great attention in details when doing home walk thrus and follows through timely on issue discovered either during walk through or responding to service requests. He’s friendly and great to work with. Thanks to Lula and Lane for their patience and can do attitude in making home purchase a very pleasant experience for me. ... More

The people from Highland were really amazing at the time to buy the property. Everything went smoothly and was laid out point by point and followed to the dot. In regards to responsiveness they have been attentive and always making us feel as part of the community. I would definitely recommend them for building, ease of payment and warranty.

Working with Highland homes and the team Christi and Zach was great throughout the build process. Very communicative and quick response to attend to the issues even after the close. Thanks

My husband and I worked with Tyler (Sales, 6 Creeks in Kyle) to purchase our home. Tyler made working through the details of the process easy and efficient -- and transparent. There we no surprises or stumbles along the way. Mark, the builder, was available at our convenience to make sure that the move in process and orientation to the home were all successful and met our expectations. Both Tyler and Mark have made themselves available to us personally for support in addition to the support provided by the Highland Homes app. Both men were also genuine in the approach and interactions, making good on any "promises" made. ... More

I debated between Highland Homes and another builder. Very glad I went with Highland though the cost ws a little more. Ii feel ike I received a quality home and the builder Mike and thee agent Kira seemed to make every effort to make sure I received a quality home and had an easy process. They were both helpful with suggestions which I appreciated as I had never had a home built before.

We bought an inventory home and have been impressed with the quality of workmanship and materials. The style and space fit our needs well. Our builder continues to be accessible well after the purchase, which has been very helpful. After a few months of living in our home, I’d recommend Highland to friends and family.

I know that I’m particular person in custom choices but Highland was wonderful. Christi is the best sales person I’ve worked with in ages. And, I truly love our home and lot.

From start to finish, our home-buying journey with Highland Homes in Parten Ranch was exceptional. The sales consultants were fantastic—Lula spent generous time walking us through different homes and thoroughly explaining details about the neighborhood, while Renee guided us through the entire buying process and went above and beyond to ensure every extra detail at closing was taken care of. Special thanks to Hunter, the construction manager, who made sure our home was perfect for move-in and has continued to provide top-notch support after closing. His attention to detail and commitment to our satisfaction have been outstanding. Highland Homes in Parten Ranch truly has a rock-star team, and their professionalism and care made this an easy five-star experience. We highly recommend both the builder and the neighborhood to anyone looking for quality, service, and peace of mind. ... More

Laurie, Gai and James have been excellent to work with and are all very responsive.

We had a great experience with buying a Highland Home. Dylan and Renee are great to deal with. They were responsive and friendly. Dylan responds in a timely manner to any tickets we opened and if he wasn't available, they assigned another person quickly. We have been super pleased.

We recently purchased our home through Highland Homes, and the entire experience was truly exceptional from start to finish. From the moment we met Danielle, we knew we were in good hands. She was incredibly knowledgeable, patient, and really took the time to understand our needs. Never once did we feel pressured to make a decision—we always felt supported. Everyone at the Austin office was equally kind and helpful, making the process smooth and stress-free. A special shoutout goes to Lane, our construction manager, who kept us in the loop every step of the way. He provided detailed weekly updates during the build and was always quick to answer any questions we had. Even after we moved in, Lane has continued to be an amazing resource—always responsive and ready to help. We’re so thankful to the Highland Homes team for helping us find and build our dream home. Highly recommend ... More

My wife and I began looking at homes about a year ago and met Amy (Sales consultant) for the first time there; after that meeting, Amy worked tirelessly to find us our forever home. It has everything we had ever wanted in a home and more! The building supervisor D’Marco was amazing and extremely responsive to any questions we had or any help needed. The overall process from touring to the finalized purchase was extremely smooth and would recommend highland homes to anyone who is on the fence for a builder.

As a business owner—including in the customer experience space—I hold service and quality to a high bar. That’s why I want to shine a spotlight on two exceptional people: Preston, my construction manager, and Renee, my sales counselor. Both went above and beyond in every possible way. Preston held himself and the entire project to incredibly high standards. Every detail mattered to him, and he didn’t let a single one slip through the cracks. His professionalism, responsiveness, and pride in his work were evident from day one. He was not only excellent at his job—he was an absolute joy to work with. Renee was a clear and consistent communicator and made every step of the process feel seamless. She was warm, helpful, and always made sure I felt informed and supported. They both demonstrated the highest level of conscientiousness, and I say without hesitation that I would work with them again in a heartbeat—and sincerely hope to. In fact, I’d not only work with them again—I’d hire them and grab a beer with them. They’re that rare mix of skilled, dedicated, and genuinely good people. I also want to recognize the overall Highland Homes experience. Clearly, the company is doing a lot right to attract and empower talent like this. It shows. Outstanding work all around. ... More

Michael has been extremely professional and very responsive to all our issues and concerns! He’s been a pleasure to work with and is truly customer focused!

Kira and Mike were great throughout the home buying process. They made it seamless for us and made sure all our requests were fulfilled on time. Mike is very responsive and made sure we understood everything about the home and was always available to help us with our questions and requests. Highly recommend him! Apart from that, the only feedback we have is the quality of wood used for doors. It chips easily so maybe it would be better to have more sturdy wood.