Highland Homes Reviews in Dallas, TX

After referring Highland Homes, and Zach, to my parents in 2021, I was excited to partner with them to build my home in 2025! The entire team’s excellent communications, the perfect floor plan, and the flexibility with the options made the stressful process of building a home completely enjoyable and exciting! Now that we have moved in, we couldn’t be happier with the end result. A few minor issues since closing have been quickly acknowledged and resolved! Highly recommended!!!!

From beginning to completion it has been an outstanding relationship with Highland Homes. Our Project Manager kept us fully informed plus sent emails periodically on the building status and outlining next major milestones. Everyone we delt with from Highland was absolutely outstanding!! They take pride in their work and quality is their highest priority. We love our new home!!

Everyone at Highland has been great to work with. Very responsive to any issues and gets them resolved quickly. My only gripe is with whoever they contract out to do the landscaping. They never bother to level the ground before laying sod down and don't even lay down a good bed of soil before the sod. Leaves you with a lot of uneven areas and a lot work to do when you move in if you care about having a beautiful lawn (which I do)

Highland Homes does a remarkable job both in craftsmanship and in customer service. We absolutely love our home and appreciate the attention to big thinks (like the floorplan) and small things (like the outlets having a usb port). I will always sing their praises and recommend them to everyone!

Fantastic purchase experience with Highland and Sales Rep Tim S. He made our choice among several other options easier and was absolutely the difference maker.

From start to finish, our homebuying journey with Highland Homes was nothing short of outstanding. The quality of workmanship and materials exceeded our expectations, and the team proved to be trustworthy and transparent throughout the entire process. We felt we received great value for our investment, and any questions or concerns were addressed promptly and professionally. Highly recommend Highland Homes to anyone looking for a smooth and satisfying new home experience!

The entire process of the home purchase went very well. There's is a minor mishap in the initial process stage, wherein the sales agreement of the first house that we looked at was cancelled due to miscommunication between us and the sales team. It was a blessing in disguise though, as the second house that has been showed to us was way better than the first one. My family really liked the house, so we immediately process the purchase with the Sales team. I really appreciate all the prompt responses from Chad and Pam with my inquiries. Julio from the construction team was really good. He really took time to explain everything about the house during the orientation. The punch list that my third-party inspector has been rectified in a timely manner. I never encountered any issues with him regarding the inquiries and service request I have sent to him almost 2 months after closing. I would definitely recommend the Solterra team to my family friends in the future. Thanks a lot for a wonderful Highland Home. ... More

From beginning to end this process has been great. Nelli & Kevin were fantastic to work with along the way.

Highland homes is known for their outstanding customer service experience. This is evident from the home buying experience and the home building process as well. Dolly, the sales manager and Aubree the construction manager were extremely helpful and diligent in helping us. I will definitely recommend this Builder.

The quality of workmanship and materials in my home is outstanding. Every detail, from the finishes to the structural elements, reflects a high standard of construction and craftsmanship. It’s clear that Highland Homes takes pride in building homes that are not only beautiful but built to last. I found the company to be extremely trustworthy. They were upfront about timelines, costs, and expectations—and they delivered on everything they promised. That kind of integrity is rare and deeply appreciated. When it comes to value for the price paid, Highland Homes stands out. The quality and features included in the base price far exceeded what I saw from other builders in the same range. I truly feel like I got excellent value for my investment. Finally, their responsiveness to issues—whether it was a question during the build or a small concern after moving in—was top-notch. Communication was prompt, respectful, and solutions were provided quickly and efficiently. I would absolutely recommend Highland Homes to anyone looking for a quality-built home with a builder you can trust. ... More

This is our first Highland Home and we are very happy. The team made the process easy and pleasant. They were very responsive and resolved all issues promptly. The beautiful design is reflected throughout the house - making it truly feel like our home.

This was the first time I've ever bought a home. From the beginning it just felt right. Things went so smoothly for me that I thought it was too good to be true. Even when I asked that they remove the carpet, they did with no problem. After I picked the flooring I wanted I saw the finished product and was amazed. It was exactly what I was looking for. I am so excited to be in this house. Thank you for everything...

Our experience from the beginning (lot purchase) home construction and our closing was outstanding everyone was extremely helpful. We are very pleased with the quality and value of our new home. Everyone from sales, design, construction and closing were all very helpful and accommodating. I believe Highland Homes is honest and professional and would not hesitate to recommend them.

Great experience working with the sales team and the construction manager in buying our new house

Doug and Bryn were the best builder and salesperson. They were helpful and accommodating to our family and needs throughout the project. We would recommend Highland to others. With every new home build project there will be issues but their ability to address immediately made all the difference in the experience.

I wanted to take a minute and share with you what I wonderful journey our Highland experience has been. Mary guided us through the purchase process with such love and support. She cheerfully worked with us as we decided on configurations, add ons and other pre construction changes. She advocated for us like we were her family. She never lost her patience and was always willing to meet with us, take a call or answer emails right up until the day we closed. As wonderful as Mary was, Trevor, our builder was even more impressive. I have never been through a construction project as smooth as this one was. We loved the weekly updates from Trevor so we always knew what was done, was waiting and what was coming up. The pre construction meetings prevented so many issues that would have normally created anxiety for us and extra work and expense for you. When an issue did come up he brought it up quickly, provided the options available to us and patently waited for us to make a decision. We never felt rushed. It was truly a partnership ... More

It's all because of Rayshell and Michael...they were professional, thorough and patient with us. We bought it from the website, out of state and needed to sell our home. Rayshell and Matt, the builder, worked us through the process so seamlessly and considerate of our every need. We LOVE our home and we're so grateful to them...thank you!

Responsive and quality builder

We had a wonderful experience buying our first home with Highland homes. We were recommended to Highland Homes by our real-estate agent as one of the best home builders in Texas. We are so happy with the quality of our home. They made the buying experience easy and helped us every step of the way. We're definitely glad we chose Highland Homes. Thank you HH!

I just wanted to give a big shoutout to Highland Homes for being both my lender and builder for my very first new home! The entire experience has been amazing, and I couldn't be happier with the final result. A special thank you to Reggie, my loan officer, for making the financing process smooth and stress-free, and to Kathi, my sales rep, for being so helpful and supportive every step of the way. I highly recommend Highland Homes to anyone looking to build their dream home!

I absolutely adore my Highland Home! From the very beginning, the entire experience—from the design process to the final walkthrough—was smooth, professional, and enjoyable. The build quality is exceptional, with attention to detail that truly sets Highland apart. Every room feels thoughtfully designed and beautifully finished. What impressed me just as much as the craftsmanship was the customer service. The team was responsive, transparent, and genuinely cared about making sure everything was perfect. They made the home-buying process feel exciting instead of stressful. I couldn’t be happier with my new home. If you’re looking for quality, elegance, and a builder that truly values their customers, Highland Homes is the one. ... More

s first-time homebuyers, our experience with Highland was nothing short of incredible. From start to finish, they guided us seamlessly through the entire process, making it as smooth and stress-free as possible. All of our hard work—saving diligently and building our credit—paid off, allowing us to secure a great rate and a fantastic price on our new home. A tip for future buyers: Be sure to come well-prepared for your home orientation and complete the blue tape walkthrough at the same time. This will help streamline the process and ensure everything is addressed upfront. Even after closing, Highland has continued to provide outstanding service. Their team has been responsive and proactive with any warranty concerns, and our builder, Ben, has gone above and beyond to address issues without requiring a formal claim. The level of care and professionalism they provide is truly first-class. ... More

Our experience with Highland Homes has been nothing short of exceptional! The entire process was smooth and well-communicated from the initial purchase to the move-in day. The team was professional, responsive, and always followed through on their promises. They kept us informed every step of the way and addressed any questions or concerns in a timely manner. The quality and craftsmanship of our home are outstanding. Every detail feels thoughtfully designed, and the build quality truly speaks for itself. It’s clear that Highland Homes takes pride in delivering both beauty and durability. For anyone considering building with Highland Homes, we highly recommend them! Their commitment to excellence, customer service, and delivering a well-constructed home makes them stand out. We couldn’t be happier with our new home and the entire experience! ... More

Scott, Colleen, and Jeff truly made buying and building a home in Star Trail a pain-free experience. So much so, that we recommended Highland Homes to our in-laws who have started a build with them as well.

We had a great experience working with Shawnette and Dexter. At first we were a little concerned because we started with a different construction manager, but Dexter was great to work with. He picked up where the other manager left off without any issues. They made the process easy. We were kept in the loop with weekly email updates from the moment of ground breaking through completion. They always did what they promised to do and were quick to respond if we had questions. The quality of Highland Homes is top tier. I would say to anyone looking to purchase a new home you wont go wrong with Highland Homes. The quality of their homes and the customer service you receive from the team can’t be beat. We love our new home! ... More