Highland Homes Reviews in Dallas, TX

s first-time homebuyers, our experience with Highland was nothing short of incredible. From start to finish, they guided us seamlessly through the entire process, making it as smooth and stress-free as possible. All of our hard work—saving diligently and building our credit—paid off, allowing us to secure a great rate and a fantastic price on our new home. A tip for future buyers: Be sure to come well-prepared for your home orientation and complete the blue tape walkthrough at the same time. This will help streamline the process and ensure everything is addressed upfront. Even after closing, Highland has continued to provide outstanding service. Their team has been responsive and proactive with any warranty concerns, and our builder, Ben, has gone above and beyond to address issues without requiring a formal claim. The level of care and professionalism they provide is truly first-class. ... More

Our experience with Highland Homes has been nothing short of exceptional! The entire process was smooth and well-communicated from the initial purchase to the move-in day. The team was professional, responsive, and always followed through on their promises. They kept us informed every step of the way and addressed any questions or concerns in a timely manner. The quality and craftsmanship of our home are outstanding. Every detail feels thoughtfully designed, and the build quality truly speaks for itself. It’s clear that Highland Homes takes pride in delivering both beauty and durability. For anyone considering building with Highland Homes, we highly recommend them! Their commitment to excellence, customer service, and delivering a well-constructed home makes them stand out. We couldn’t be happier with our new home and the entire experience! ... More

Scott, Colleen, and Jeff truly made buying and building a home in Star Trail a pain-free experience. So much so, that we recommended Highland Homes to our in-laws who have started a build with them as well.

We had a great experience working with Shawnette and Dexter. At first we were a little concerned because we started with a different construction manager, but Dexter was great to work with. He picked up where the other manager left off without any issues. They made the process easy. We were kept in the loop with weekly email updates from the moment of ground breaking through completion. They always did what they promised to do and were quick to respond if we had questions. The quality of Highland Homes is top tier. I would say to anyone looking to purchase a new home you wont go wrong with Highland Homes. The quality of their homes and the customer service you receive from the team can’t be beat. We love our new home! ... More

Xavi was so incredibly responsive and transparent, he made sure we felt valid in any concern, cared for with any repairs/issues that we came across, and responsive with any and all communications. Overall it was a great experience and we cannot thank Xavi enough. We did choose to go through a separate lender than Highland to avoid extra "fees" added to our loan to offset a "discount/incentive" that Highland Home Loans was claiming. All of that incentive was nearly wiped out with their extra fees and frequent pressuring to sign documents and commit as quickly as possible. Our only issue with our homebuilding process was dealing with the Highland lenders, but everything with the actual "Homebuilding" was great! ... More

I had been assigned a great builder and he really took care of the house in building every corner of the house.

The quality of the home seems outstanding and Highland has been responsive with minor issues that have arisen. I am very happy with my experience two months into the move.

This is our second Highland home, we absolutely love working with them. They do not only cater to all your needs but help you out if there is any issues or concerns. I have recommended to many of our friends and family. Thank you Lesli and Bryon, you both did great.! We are proud to be Highland Homeowners.

We moved to Texas from Pennsylvania during the Christmas holidays and everyone at Highland homes made the transition effortless, Darren was amazing from start to finish, from the start of the process until the end. Frankie was extremely knowledgeable in all areas of real estate. Thank you Highland homes you guys are amazing!

Our Highland Homes buying experience was a wonderful one, thanks to the entire team, especially Bryon, our builder. We could only visit the new homesite once a month, and we placed our trust with Bryon and the entire Highland Homes team that was working with us. they did not disappoint. Throughout the entire process, they were in constant communication with us and were always readily available when we needed them. The entire process was flawless. they made several suggestions to us which were always very rational and customer friendly. Thank you Bryon, and the rest of the Highland Homes team that worked with us. ... More

Highland homes really deliver an exceptional product at a very competitive timeline. Their build quality and attention to detail puts them amongst the best home builders in Dallas and their team here at wildflower Ranch really excel. Big shout out to their management team specifically Trey, the project manager and Julie with sales.

Highland tried to answer every question we had and came through all the answers and promises made through closing.

Five star experience from start to finish and even after finish. I don't have one negative thing to say. Fantastic quality and customer service.

From our first sales meeting , through the remote building process to closing and after moving in, the service and thoughtfulness from the entire Highland team was amazing. I would like to highlight our build manager Yale as the person who truly made this project a seamless experience. Yale went above and beyond to ensure a high quality of workmanship to meet my expectations and get specific design items accomplished that I had trouble with at the 3rd party design center Highland uses. 5 Star review in summary. Dale

This was our second Highland Home build in 5 years. We went from a 2 story to a 1 story closer to our grandkids and we love it! Our Building Supervisor Jared was once again wonderful in making our home exactly what we wanted to be. He and our sales associate Alyesha were 2 of the biggest reasons we built again. Love our home and we are just to grateful for their help and attention to detail!

Very Nice people and easy to talk too fast action. Specially Jessie & Julio..

Great build experience. High quality home. Very easy to work with staff. All needs listened to. Quick response to issues. All were addressed to my satisfaction. We would definetly build with Highland again.

It was a pleasure working with Nelli & Orion at Highland Homes. Nelli helped us plan and choose the right options. She also quickly worked through business issues as they surfaced. Orion built us a beautiful home. With the added challenge of being out of state buyers, he did an excellent job keeping us informed on the progress of our home. He has been very responsive to minor items that surfaced during the walk through and orientation. We are very pleased with our new home

We had the best experience our building team was outstanding. Would do it all over again. Thank you, Highland particularly Darren and Dexter.

Solid and knowledgeable staff in build process.

We are impressed and pleased with the quality of the workmanship and materials. We have had a few minor adjustments and replacements, but the responsiveness to any issues we have had has been quick and positive. Kudos to our Customer Care Representative, Steve, who is always a joy to work with and who always follows through promptly with replacements, adjustments, service, etc.

Working with Highland Homes has been such an easy process. Although we were living out of state, our construction manager sent us regular updates with pictures and made time for us to walk through the home and answer questions and concerns whenever we were in town. From the sales people to the design center, to the builders; everyone made us feel like a priority and helped create our dream home! Now, as we live in the home, we love it more and more every day. The quality and craftmanship is top notch - helping us appreciate our beautiful home even more!

Buying from Highland Homes was a very good experience . The sales person was very friendly and not trying to rush me into buying. The person that was overseeing my home to be build was friendly and very understanding and stayed in contact always.

Great experience throughout! Thanks to Sia, Miya and Jesus for getting us into our wonderful new home!

It has been a wonderful experience working with our sales person and all ladies at the model home for 50s lot. from start to finish. From the initial construction to the final touches, the entire process exceeded our expectations. I want to extend my special thanks to entire team at highland homes and our construction manager, who were incredibly helpful every step of the way. They all went above and beyond to ensure everything went smoothly and that all our needs were met. I really appreciate Edna, Beth, Janet , Kim, Rhonda and David for all their help to make our home buying experience fabulous. ... More