Highland Homes Reviews in Dallas, TX

The people were great to work with. They all were helpful & great with answering my questions.

TomTom was a great help, very knowledgeable and attentive to our needs, just like the sales team with Julie. Thank you.

During my search for a home I looked at several builders but when I walked into the Dove Hollow model I knew I had found my builder. The offered a home that met the things I was looking for in my home. I knew immediately my search was over. The sales team was excellent, answered my many questions, even after I was under contract. They have been very responsive to all requests for minor fixes since moving.

Highland Homes is a quality home, especially for the price and the team support throughout the build process. They were quick to respond to our requests and followed through on their commitments. This was our second Highland Home purchase. Julie is always awesome.

What can I say, except there was never a single ounce of hesitation or concern that we were in the right place and in the right hands. From the moment we walked into the model home and community, which instantly felt less like a showcase and more like an actual home, we knew where we wanted to be. The Highland sales representatives welcomed us with warmth, hospitality, a level of trust, truth and honesty, along with a knowledge of the build and willingness to understand our needs that immediately put us at ease. Our project manager carried that trust all the way through, keeping us informed (and calm) even during the inevitable slow stretches of progress. We will always say that his Thursday evening emails were the best part of our Friday mornings and start to our weekend. We couldn’t be happier that we were paired with him and to be in charge of our build. We feel incredibly lucky, grateful, and honestly a little in awe that we have this opportunity to live in such an incredible community and amazing home. You were all part of this, always available to us from start to finish and beyond! It’s not just about the house — it’s about the people. And the people we worked with are what truly define the Highland Difference. To all the individuals, a heartfelt thank you (Tia - sales, Beau - sales counselor, Tyler - construction manager, Beau - loan originator). You didn’t just build walls and a roof, you created a place where our future memories and happiness will continue to grow, a home we’ll be proud to share with our family and friends and Y'all friends. ... More

Chad, Mike and Lisa made this seeming insurmountable task an easy, one step at a time process. They were encouraging and helpful from start to finish and now beyond.

overall, the experience was positive. The points of contact were responsive and helpful through the entire project.

As an Architect and Contractor, I know and understand the design and construction process. In looking for a builder I reviewed current Highland homes under construction and was impressed with the design, quality and attention to detail. Our Sales Counselor was amazing. She explained the process and helped with our initial budget, our final contact was under that budget! She was always available and provided great insight on options. The design process was excellent, the design center provided a lot of really good materials to choose from. We knew the cost impact of design decisions throughout the process. Our construction manager was involved in the design phase and kept us up to date on the progress of construction and explained next steps clearly. There are always issues with construction, he was all over anything that needed attention. In my 40 years of experience in the industry, our construction manager was one the of best I have ever worked with. The entire Highland experience was awesome! ... More

This has been a wonderful experience with Highland Homes. I will recommend them to others. Dustin was an amazing help and took care of our needs so promptly. Love our new home and thank you for the nice welcome gifts you gave to us. The entire team was outstanding. Judy S.

Highland Homes went above and beyond from sales to construction management. I’d work with this company again.

We purchased our Highland a home in July. The process want smoothly and everyone that we dealt with was knowledgeable and responsive. We specifically worked with Geoff from Highland. Every concern was addressed and minor repairs were made in a timely manor. I would highly recommend Highland homes.

Building our home with Highland Homes has been a truly positive and memorable experience from start to finish. From the very first step of purchasing the home to the excitement of moving in, everything went smoothly, and we felt supported throughout the entire journey. Sarah, our construction manager, played a huge role in making the process seamless. She was always available to answer our questions and walked us through every stage, whether it was the initial selection meeting, construction updates, or even the warranty process after closing. She made sure all of our concerns were addressed promptly and took great care of the punch list after the home was completed, ensuring that every detail was taken care of before we moved in. On the financial side, Amy, the Highland Homes lender, was equally amazing. She guided us step by step through the loan and closing process, explaining everything clearly so we always knew what to expect. Her patience and thoroughness gave us peace of mind during what could have otherwise been a stressful process. As for the home itself, the quality is truly top-notch. The craftsmanship, attention to detail, and overall value exceeded our expectations. Highland Homes delivered exactly what they promised and responded quickly whenever we had questions or needed guidance. It was clear to us that they take pride in both their work and their relationships with homeowners. If I could give advice to anyone considering building a home, I would say, go with Highland Homes. They truly take care of you from the very beginning until well after you’ve moved in. Even if challenges arise during the process, their team makes sure you’re informed, presents you with options, and helps you make the best decisions for your new home. We couldn’t be happier with our experience, and we would highly recommend Highland Homes to anyone looking for not just a house, but a smooth and well-supported home building journey. ... More

The process of my home being built was very informative with the weekly updates! The quality and craftsmanship of my home is top notch! I had such a great experience with the highland homes loan process! Love my new home!!

Everyone was great! We got into the house of our dreams ahead of schedule, Zach our sales rep was amazing!

Our experience with Highland Homes was phenomenal. Every person on their team from sales to construction to lending, were amazing! It was a pure joy to work with such a great team for 7-8 months. Our process was smooth and our questions were always addressed promptly. We’ve been in our new home for about six weeks and it doesn’t disappoint. Great quality, great workmanship and beautiful. Thank you Highland Homes. You’re the best!

Great to work with and very caring about their product. Kept me informed during all stages of the build

After referring Highland Homes, and Zach, to my parents in 2021, I was excited to partner with them to build my home in 2025! The entire team’s excellent communications, the perfect floor plan, and the flexibility with the options made the stressful process of building a home completely enjoyable and exciting! Now that we have moved in, we couldn’t be happier with the end result. A few minor issues since closing have been quickly acknowledged and resolved! Highly recommended!!!!

From beginning to completion it has been an outstanding relationship with Highland Homes. Our Project Manager kept us fully informed plus sent emails periodically on the building status and outlining next major milestones. Everyone we delt with from Highland was absolutely outstanding!! They take pride in their work and quality is their highest priority. We love our new home!!

Everyone at Highland has been great to work with. Very responsive to any issues and gets them resolved quickly. My only gripe is with whoever they contract out to do the landscaping. They never bother to level the ground before laying sod down and don't even lay down a good bed of soil before the sod. Leaves you with a lot of uneven areas and a lot work to do when you move in if you care about having a beautiful lawn (which I do)

Highland Homes does a remarkable job both in craftsmanship and in customer service. We absolutely love our home and appreciate the attention to big thinks (like the floorplan) and small things (like the outlets having a usb port). I will always sing their praises and recommend them to everyone!

Fantastic purchase experience with Highland and Sales Rep Tim S. He made our choice among several other options easier and was absolutely the difference maker.

From start to finish, our homebuying journey with Highland Homes was nothing short of outstanding. The quality of workmanship and materials exceeded our expectations, and the team proved to be trustworthy and transparent throughout the entire process. We felt we received great value for our investment, and any questions or concerns were addressed promptly and professionally. Highly recommend Highland Homes to anyone looking for a smooth and satisfying new home experience!

The entire process of the home purchase went very well. There's is a minor mishap in the initial process stage, wherein the sales agreement of the first house that we looked at was cancelled due to miscommunication between us and the sales team. It was a blessing in disguise though, as the second house that has been showed to us was way better than the first one. My family really liked the house, so we immediately process the purchase with the Sales team. I really appreciate all the prompt responses from Chad and Pam with my inquiries. Julio from the construction team was really good. He really took time to explain everything about the house during the orientation. The punch list that my third-party inspector has been rectified in a timely manner. I never encountered any issues with him regarding the inquiries and service request I have sent to him almost 2 months after closing. I would definitely recommend the Solterra team to my family friends in the future. Thanks a lot for a wonderful Highland Home. ... More

From beginning to end this process has been great. Nelli & Kevin were fantastic to work with along the way.

Highland homes is known for their outstanding customer service experience. This is evident from the home buying experience and the home building process as well. Dolly, the sales manager and Aubree the construction manager were extremely helpful and diligent in helping us. I will definitely recommend this Builder.