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Highland Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Highland Homes.

Read all 1277 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.5 out of 5 stars in Dallas Area

1277 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

Highland Homes in Dallas Area

View Homes

Customer Reviews

Respsiveness

  • Christopher Q.
  • Verified HomeBuyer
  • November 16, 2021
  • Forney, TX

Dustin went above and beyond

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes is the BEST! The entire process was seamless and we were communicated with every step of the way.

  • Chase M.
  • Verified HomeBuyer
  • November 16, 2021
  • Justin, TX

Highland Homes produces such a HIGH QUALITY home. From start to finish we were over communicated with about every process. The build was seamless and every one we worked with were extremely helpful and happy to assist in any way. We couldn't be more appreciative of everyone and the experience we had. Hands down the best home builder. If you are looking for a home, Highland is the way to go!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Great process from start to finish.

  • Raza A.
  • Verified HomeBuyer
  • November 16, 2021
  • Little Elm, TX

Great process from start to finish. I would highly recommend highland homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Even after I closed on the house, Angel has been great with getting

  • Paige R.
  • Verified HomeBuyer
  • November 16, 2021
  • Forney, TX

Even after I closed on the house, Angel has been great with getting problems resolved

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding customer service

  • Josh J.
  • Verified HomeBuyer
  • November 10, 2021
  • Aubrey, TX

Despite the crazy housing market, material and supply shortages, Highland Homes was able to finish and close on our beautiful home on time! The entire Highland Home team was great to work with. We are so thankful that we chose Highland Homes and we highly recommend them based on our personal experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Quality and Details

  • Jeremy B.
  • Verified HomeBuyer
  • October 26, 2021
  • Argyle, TX

Entire Team worked together and communicate well. Makes process easier. They make the Client feel like a priority and not just an address.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

What stood out for us was just how easy it was to work with Highland Homes.

  • Brian N.
  • Verified HomeBuyer
  • October 26, 2021
  • Forney, TX

Buying a home can be stressful. Highland Homes walked us through the entire process and it could not have been easier. We initially went with another lender but switched to Highland Home Loans because of their customer service. Friendly, kind, patient, and willing to help anytime. Would highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality

  • Eileen T.
  • Verified HomeBuyer
  • October 26, 2021
  • Prosper, TX

The Highland quality of materials and the responsiveness to any questions were second to none. We also had a great experience working with our builder Justin. We built several houses and none compare to our new Highland home. I have even convinced my parents to buy a Highland Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Whole experience was excellent.

  • Matt J.
  • Verified HomeBuyer
  • October 26, 2021
  • Prosper, TX

Whole experience was excellent. Dolly and Helen were very easy and enjoyable to work with on the sales process and Victor is truly outstanding a a Project Manager. There are always going to be issues that pop up, and how the team handled those made the difference between a good and a great experience. Quality of the home is top notch!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Intersection of Quality and Trust

  • Jonas A.
  • Verified HomeBuyer
  • October 26, 2021
  • Prosper, TX

Quality product, very good design, very good workmanship and timely response for the few warranty work. They are professional and stand behind their commitments

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Attention to detail

  • Todd J.
  • Verified HomeBuyer
  • October 23, 2021
  • Melissa, TX

The sales representative for Highland Homes went above and beyond in our home buying experience. Her level of knowledge, professionalism and experience made the whole process of buying our new home a breeze. There was no stress, only excitement as move-in day approached. She was quick to answer our questions at any point and address any and all concerns we had. She was not only caring and charismatic, but guided us through the process with unmatched Texas hospitality and courtesy. Everything was on time despite many current shortages and her along with the project manager, delivered an ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The timely response and the desire to get it right.

  • Scott B.
  • Verified HomeBuyer
  • October 21, 2021
  • Argyle, TX

The attentiveness to our project and communication was outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Service

  • Christopher L.
  • Verified HomeBuyer
  • October 21, 2021
  • Argyle, TX

We are very happy with our decision to use Highland Home as our builder. From the very beginning, the entire process went very smooth. Tyler and Kirk are great construction managers! I feel we got a great value for our home and we are extremely happy with Highland Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Plain wonderful and thoughtful, no questionable factors whatsoever.

  • Ying H.
  • Verified HomeBuyer
  • October 20, 2021
  • Little Elm, TX

Plain wonderful and thoughtful, no questionable factors whatsoever.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Flawless experience

  • Micah M.
  • Verified HomeBuyer
  • October 20, 2021
  • Celina, TX

This was our first home building experience and I'll be hard-pressed to use another builder in the future. The Highland team was with us every step of the way, doing what they could to make our dream home a reality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - The whole process from start to finish with Highland was amazing.

  • Morgan E.
  • Verified HomeBuyer
  • October 19, 2021
  • Aubrey, TX

The whole process from start to finish with Highland was amazing. Our builder Josh, our on-site Beau and his assistant Jenni were extremely helpful. Our home turned out beautiful and we are so grateful for Highland Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The quality and care of the construction

  • Bryan L.
  • Verified HomeBuyer
  • October 19, 2021
  • Frisco, TX

Highland just builds high quality homes. The staff is also extremely helpful and knowledgeable. Our neighbors bought from a different builder and the differences in quality between our house and their house is very noticeable. We highly recommend Highland!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Sales personnel were always helpful and friendly.

  • David Z.
  • Verified HomeBuyer
  • October 19, 2021
  • Prosper, TX

Sales personnel were always helpful and friendly. Reece who oversees the work on our house is very responsive and always very helpful. He pays close attention to details. We know we can count on him to ensure that we have a great home. He is a asset to this company.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Attentiveness

  • Kizzie D.
  • Verified HomeBuyer
  • October 19, 2021
  • Forney, TX

Our construction manager Cameron was absolutely amazing! He kept us informed every step of the way. We never missed a beat with the phases. In fact, he called us weekly just to check in. Our process was amazing and very satisfying. We definitely recommend Highland Homes! Oh and we love our upgrades!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes is Fantastic

  • Scott B.
  • Verified HomeBuyer
  • October 19, 2021
  • Little Elm, TX

From the sales people to the construction manager, they kept me updated regularly and corrected issues at their cost and have not stopped supporting me and the house issues well after the close. I have had compliments from contractors and visitors concerning the construction, HVAC, appliances, quality of standard items, etc. I am very pleased that I selected Highlands.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - It was a good experience

  • Blake G.
  • Verified HomeBuyer
  • October 19, 2021
  • Royse City, TX

It was a good experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - Very helpful from beginning to end!

  • Jimmy W.
  • Verified HomeBuyer
  • October 19, 2021
  • Forney, TX

Very helpful from beginning to end!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Workmanship and letting me know where the house was at all times until the end

  • John S.
  • Verified HomeBuyer
  • October 19, 2021
  • Celina, TX

The builder was excellent and worked with me on several things, always included me in on any issues. He walked me through the house to show me how highlands seal up things. Great Job

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer experience

  • Casey T.
  • Verified HomeBuyer
  • October 19, 2021
  • Justin, TX

Highland’s customer service really stood out.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes - The representatives we worked with were very professional and

  • Robert R.
  • Verified HomeBuyer
  • September 09, 2021
  • Argyle, TX

The representatives we worked with were very professional and honest. Our home buying process went smoothly considering all the challenges placed on the Home Builder, Contractors, and Suppliers. Anna, Hunter, and the Title Team were friendly and a pleasure to work with. I would recommend family and friends to Highland Homes for sure!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5