Highland Homes Reviews in Dallas, TX

Kathi - the selling agent and her team - was incredible! She went above and beyond to help everything go smoothly! Ryan the builder, was great up front, but there are things that still need to be done to the home that were on the closing list from June. The response to complete that list has been a little lacking.

Our experience with Highland homes is exceptional . Of all the builders we visited and heard there is NO doubt that highland homes is the BEST. Right from the pre-sale discussions they have a positive vibe all the way. All areas like appointments, construction quality, detailed explanations, closing and mainly post closing discussions are taken with utmost care. When we cancelled existing highland contact and took a new one, we hoped to get that earnest transferred but it didn’t happen as it was so close to closing . It is fair on them as it is so close but that was the only thing we would have wished. Would like to mention Michelle and Tom as one of the best in helping our initial discussions. Doug, our builder doesn’t need “one of the” tag, HE IS THE BEST. You can’t get a more professional person than him. He is amazing. Overall our experience is ver very smooth. ... More

Quality is horrible. Sloppy work. Overpriced. Will Not recommend. House is up for sale. Too many problems.Going to Toll Brothers. Will not recommend!

Warranty repairs are not handled in a timely manner and some repairs created more issues and repairs.

Not to the standard that we expected. We've been living here for 3 months and the issues are still not completed. We keep finding more the longer we live here. Would not recommend Highland Homes to anyone

The only issue we have with our house is the back fence. It makes us feel like we are prisoners. We were never told that the fence would be 8 feet tall. We have one of the smaller backyards in the track so the back yard is only 5 feet from the patio.We wish that it could be taken down 1 foot so we can at least see something other than a fence.

You don't feel like your living in s house of the price tag. Poor workmanship on multiple aspects, lacking higher end feel that the simple things out s house give you.

The home buying process with Highland Homes was very professional and unique. They made you aware of all aspects of the buying process, and made sure ,you were at ease at all times. They were curious and a pleasure to deal with. My hat goes off to Highland and all their team!!

We couldn’t imagine building our house with anyone else. The entire experience of finding and building a house with Highland has been absolutely amazing. The Highland team from Tom on the sales side, to Chris on the build side made the build process extremely smooth and stress free. We are from out of state, so Tom and Chris made sure we were always updated with the progress of our home. We got weekly calls and pictures throughout the entire build. Our house was finished on time, and we couldn’t be happier. If you’re thinking about buying or building a home, Highland should be your pick.

The Highland Homes sales person, builder and mortgage lender were all very responsive to my questions and reduced the stress of moving out of state to Texas.

Both Sales rep and builder have been great

Highland was awesome. Sarah and Valerie did a great job.

I do love my new home. Mainly due to the location and neighborhood. I love the Trinity Falls community. I do feel the inside products are very cheap as well as the paint job.

overall the buying experience was pretty straightforward and smooth.

Overall its a wonderful experience with the highland homes.

Highly recommend Highland Homes. Big plus is the trustworthiness. The builder (John) I worked with is extremely professional and a great asset for Highland.

Team is awesome. I add a great experience working with the team and communicated throughout the process.

Lot of plumbing issue, I had lot of high expectations from Highland homes.

Had a wonderful agent who helped so much and contractor who is very responsive and timely with issues

My builder Yale Burkel was amazing, he's the best around. One issue I am having is with the landscapers Daystar. They planted a dead tree in the front yard. Landscapers verified it was dead but have not come out to replace it. It would be great if Daystar can come out and replace the tree as the responsibility should not fall on the homebuyer.

Our experience with Highland Homes has been nothing but amazing. From the moment we met our sales person (Ashley) and builder (Shane) we have felt comfort knowing that this purchase was in the best of hands. Relocating out of state is a terrifying experience and these two individuals did everything that they could do help with our plans and bring our dreams to reality. We will be recommending Highland Homes to all of our friends/family.

beware of waranty repairs. Not as much flexibility in selection options as was anticipated

The building experience from the interior selection process to closing was seamless! Both Carol and Tim made this entire process enjoyable!

Overall Highland Homes is one of the better builders but their subcontractors are not that great. They are rushing through the work, making mistakes and have poor quality craftsmanship. The communication with the sales team could have been better especially when it came to moving the closing date.

Building with Highland Homes was a great experience!