Highland Homes Reviews in Dallas, TX

All interactions withe the builder and sales staff has been a positive experience. Everyone is knowledgeable and helpful. There is a comfortable feel about the neighborhood. Everyone I have met are friendly and happy here. It is a more quiet environment with a sense of community. Highland makes everyone seem welcome.

My experience with highland was great. The entire process was amazing every step . Austin and Monica are amazing. True professionals and natural great people. Im very grateful we chose highland

Everyone was wonderful to work with. All questions were addressed promptly with helpful answers. I worked with Julie, George and Aaron.

We’ve been living in this home for about three months now, and we’re genuinely impressed with the overall quality throughout the house. Every corner feels well-built, and at no point did we feel like cheap materials were used. During our orientation, we were able to put blue tape on even the smallest and most minor issues, and every single one was taken care of. The crews who came out for repairs were always professional and kind. Our contractor, Yale, has been exceptional. He responds to messages quickly, keeps his promises, and resolves issues efficiently. He truly showed us what Texas hospitality is like. We’re very grateful for the positive experience. ... More

We had a great experience with Highland Homes. The community is very family-friendly with essential amenities. We are very happy with our new home and highly recommend Highland Homes to anyone looking for quality built and family oriented community.

My wife and I had a fantastic experience all the way through the purchase of our home in Sandbrock Ranch. The sales team with Beau helped us get to just the right home and contract, and provided some flexibility as we were selling another home. They communicated very well. Our builder, Glen, has been awesome helping us understand all aspects of the house. He even called us ahead of the recent winter weather to make sure we were all set. Highland Homes is a fantastic team of people that build great homes. We're thrilled to be in ours!

My husband and I had the best experience with Highland. From walking through the home to purchasing to doing the walkthroughs with Yale, everything went as smoothly as possible and we couldn’t be happier with our home purchase. The quality of the materials used is very good, designs are beautiful and efficient, and there’s not wasted space. Yale was able to change out the things we didn’t like, add what we wanted/asked for, and above all else he is a very kind person. Even after we moved in he still comes to check on us or to help us find contractors for things we want to get done to the house (such as garage floor epoxy). Our realtor and dear friend led us to our current home and I highly highly recommend Highland Homes! ... More

it was straight forward, The house was in good condition so from inspection to closing was pretty fast. The house is worth every dime spent. thank you Highland homes.

We have been in our home for less than half a year. We have had to chase our builder down to fix the mistakes they made/left - prior to moving in, we had an inspector come out to our home. We were informed that all items on the inspection report had been addressed. I made the mistake of trusting highland homes. It has been about 5 months and we are still dealing with issues in this home. I wish we never purchased this home.

We had a great experience purchasing our Highland home in Mosaic. Bryn was an amazing sales professional—always responsive, knowledgeable, and genuinely helpful throughout the entire process. Jason, our construction manager, did a fantastic job keeping everything on track and communicating clearly every step of the way. Their teamwork made the experience smooth and stress-free, and we absolutely love our new home. Highly recommend Highland and this team!

What a fantastic community in Justin, Texas! Julie made our purchase seamless and the follow through and superior customer service from our Construction Project Manager, Chris was A++++.

Highland Homes has been great. We have had minimal issues and they were addressed almost immediately.

This is the third new home that my wife and I have purchased, and this was the best experience yet. Highlands is a great value, and their staff were fantastic to work with. The home is built with quality as a priority as opposed to some of the other builders in the area. They were very responsive both during the building process and even after closing with warranty issues. We have had very few warranty issues and the minor issues we had were addressed immediately. I would absolutely recommend Highlands to friends and family.

We would like thank Mary and Trevor for making this an exceptional experience moving into our home. They were both incredibly helpful and professional. We are loving our new home.

Home is very nice and no major issues so far. However, we feel that landscaping, cabinet shelving, and small master bedroom closet could be improved.

Our experience with Highland Homes in the Wildflower Community has been outstanding. The neighborhood is beautifully, peaceful, and very family-friendly. The amenities and walking trails make it a great place to live, especially for military and veteran families looking for a strong sense of community. The home-buying process was smooth, and the staff was professional, responsive, and supportive from start to finish. We loved Ginger in sales and Aaron our PM . We’re extremely happy with our new home and highly recommend Highland Homes to anyone looking for quality, and community.

We have been very impressed with Highland. The build process, finishes and post closing have been a great experience. Our building manager, Brandon is very responsive not only during the build but after we closed. We couldn’t be happier with our beautiful home.

highland did a great job start to finish and was very attentive to any questions.The team was amazing.

Got great value and build quality from highland. Build manager Greg is great and finance team was responsive. Only lackluster experience was with our sales counselors Ayse who basically stopped being responsive once we signed the contract. Outside of that disappointment have been please without purchase.

My experience with Highland Homes has been exceptional. They were very easy to work with during the purchase phase, even adding additional cabinetry, hardware and shades at very reasonable prices. They walked through stage was very easy with very few items that needed attention. Any things that needed to be repaired or attention after closing have been handled expeditiously I couldn’t be happier with my experience. I’m

Julie, Mathew, and Jesse are absolutely phenominal. Everything about buying a home from highland has been excellent.

As a real estate broker, I’ve worked with countless builders and community managers, and Highland Homes has consistently exceeded my expectations. Now, experiencing the process as a buyer, I can personally confirm everything my clients have said about them. We absolutely love our home. From start to finish, and even through post-closing repairs, the entire process has been smooth, streamlined, and stress-free. I highly recommend Highland Homes and their exceptional team.

The sales agents were great to work with during the buying process. Also, the finace agents were great to work with. The construction manager got changed during the process. I am not happy with the following items: 1. The towel rod is in the master toilet room, not placed next to the tub. Reason from the manager: The trim person is not allowed to drill into tile, because it could crack. This maybe true, but the window blind installer did it and the shower installer did it. This made think about the skill level of the workers. This is a high end home builder, therefore they will have very skillful workers. The manager should get the shower installer put in the towel rod. 2. The light switches in the master toilet room and the second bathroom are placed far away from the door, it got placed more than 2 feet away from the door. Reason from the manager: There are studs in the way to move the wires. Yes this is true, but it can get rewire. 3. The keyhole for the interior garage door is upside down. Reason from the manager: This is how we build all of the homes. The process to change the keyhole is very simple. I had to do it, it took 5 minutes. I would not have purchase this house, if I knew that the above items could not get resolved. I feel it should have be caught early in the building process. ... More

We couldn’t be happier with our experience building our home with Jason from Highland Homes. From the very beginning, the team demonstrated professionalism, transparency, and genuine care for our vision. Every step of the process was handled with incredible attention to detail and clear communication. Our project manager Jason kept us informed and involved throughout, ensuring that deadlines were met and that quality was never compromised. The craftsmanship of our home is outstanding, and it’s clear that pride and passion go into everything they build. Any questions or concerns we had were addressed quickly and thoughtfully, which made the entire experience stress-free and enjoyable. Now that we’re officially moved in, we can truly say that Highland Homes exceeded our expectations in every way. We’re so grateful for their dedication, and we’d highly recommend them to anyone looking to build their dream home. ... More

Quality of the construction could have been better. I have seen a lot of minor issues within the first month of moving in. However, I do appreciate the responsiveness towards fixing the issues.