Highland Homes Reviews in Dallas, TX

Highland has great people that works for them, also the walk through process was smooth.

It was one day short of a year from contract to closing. Many items were not completed at closing but I was in a bind. Nearly two months after closing most items are finally complete except for one item. After many promised appointments to complete that one I am still waiting.

Home was delivered slightly ahead of schedule and at the agreed price. Project Manager (Chase M) did an outstanding job of keeping us informed of progress and responding to any issues that came up after closing. Home is well built, although some materials could be of better quality. Paint team needs some work and required numerous touch ups and cover ups. Seemed like the painters simply wanted to be in and out as soon as possible instead of doing the job correctly the first time.

Johnathan was our builder. We found him to be prompt, extremely polite, always willing to go the extra mile. We were so lucky to have had this wonderful person to lead us through the building process. The staff at Highland were also friendly and very willing to work with us. Thank you for this super experience.

Very satisfied with my home and home building and buying experience.

Highland Homes' quality compared to its peers is unmatched. LUV our experience!

It was a pleasure working with the Highland team. They were professional and responsive throughout the process.

I have lived in my new home for the last few months and couldn’t be happier. My Highland home is exactly what I hoped for. Our experience with Highland was fantastic from start to finish. They delivered exactly what they promised and I highly recommend Highland Homes.

This was our 3rd overall home buying experience but first time with Highland. They were by far the best builder in all facets hands down! Very thankful for their amazing team helping us build the perfect home for our family!

As a first time home homeowner. Highland made the process seem less and everyone on the team truly cares. The community is great and the team is very responsive to all issues i have had. So far my only complain will be the floor plan design. I think it could be more user friendly. The home is beautiful and very modern but lacks and office space and small things like under the sink trash cabinets

Our closing date was pushed by a month. When we moved in, there were tons of items that needed to be fixed. It's been almost 2 months we have moved in and there is always something to fix.

Great house- Well built and thought out. Loved our builder rep!

Quality and beautiful homes. Judicious use of space. Very nice and responsive people - everyone that we have dealt with before, during and after the purchase of the house. Everyone that we have talked to about Highland Homes all do have nice things to say. Highland Homes do build beautiful homes and back them up with great services. I highly recommend.

Great Experience! Highland Homes is the best and take care of you throughout the home buying process. They are also there for you after you purchase and close on the house.

The financial side of the transaction went smoothly. When it came with the actual, physical habitation, the workmanship was fair. Fortunately, when issues arose and reported, the building manager was available.

First time buying home with Highland homes and the experience was pleasant. Everyone involved in the process were very nice, attentive and approachable.

This is our second home with Highland. They are a great builder. They are not perfect as nobody is. They are perfect in making things right and making the customer happy. No other builder drives customer satisfaction as highland does.

My experience with Highland Homes was good from beginning to end. Everyone involved gives first hand attention through each buying process. The quality is great and I couldn’t be happier with Highland Homes.

Home is high quality. Issues that were supposed to be fixed within the first 10 days after closing are still not fixed.

We had an below average experience. Although it was mostly due to our real estate agent who did not have our best interest in mind, we also had issues with the sales counselor Kevin. He lied many times and spoke rudely to us saying we were not listening. The builder as well is okay. Things were not getting done right in the first place and had to be asked several times to be fixed. it was all mostly a lack of communication and provided us with below average experience.

Highland has been so great during the entire build process. Their company culture is centered around trust, and each employee has an equal opportunity to have a stake of ownership in the company, which drives their shared and vested interest in ensuring each customer is happy with their new home. Highland, like any builder, has its own challenges managing sub contractors that are inevitably the ones actually building your home, but Highland’s warranty, commitment to excellence, and absolute focus on building a trusting relationship with you as a homeowner absolutely overcomes the smallest issues as well as the minor near unnoticeable defects that anyone finds in their new home. From start to finish, they’ve been excellent. Even our realtor was like “I don’t ever feel like I earn my commission whenever I work with Highland, they make the entire process so easy, it’s undeniable they’re the best in the biz to work with!” Someday, I hope Highland opts in to build individualized homes on parcels of land individually purchased. And I think they’re headed down that path- because we would absolutely build Highland again. ... More

Highland Homes has been nothing but an absolute blessing to our family. They are extremely professional and STICK to their timelines. We received weekly calls and updates while our home was being built and both Tim and Casey addressed any and all concerns we had right then and there. Highland is more than a Home Builder, they are an standard of what home buying is supposed to be. We have been living in our home for 3 months now, and ALL of our requests for certain items to be fixed or replaced were done so in a timely fashion. I wouldn’t use any other builder if you’re considering building a home in Texas. ... More

Our experience would have been wonderful if hadn’t been for our project leader - he was full of empty promises and we sit here today 3-4 months post close with items still needing to be fixed. We got so frustrated we stopped reporting and started doing these items ourselves. The workmanship is very frustrating in our new home when you pay $700k plus and get better workmanship from the Highland 45 we purchased previously from Highland in the same neighborhood. Your project lead blew this one!

Moved in my house April 28th there were still a few issues that had been blue taped. I brought this to the builder attention and it was suppose to get repaired. It is now almost August and I have been given the run around. I have contacted the builder multiple times who tells me he will reach out to the flooring company and call me back and then I never hear from him. The flooring company calls and gives me the run around and now I’m stuck with a chipped tile that was that was suppose to be repaired. My bricks and mortar are starting to crack and chip. My baseboards shred super easily I think the material used is cheap. My house is so beautiful but there are some issues that I have had in the process. ... More

Good service, we thank Trevor for all his hard work and help throughout process.