Highland Homes Reviews in Dallas, TX

We love our beautiful new home!

I want to give the Highland Home teams millions of big thumbs up. They built my house in time despite of the global supply chain crisis 2021-2022. Although most of house is delayed and postponed due the supply chain issue, they prepared well and built my house in time. I was able to get a best mortgage rate since they built my house in time. I really appreciate their hard work, especially for Doug Yaklin, he's awesome!! My family really loves this house. Thank you all!

My new home is beautiful, but it’s becoming more apparent as I live in it that the trades consistently cut corners. For now it’s mostly superficial (e.g. door knobs started coming off and bathroom grout started cracking/peeling first week) but I’m concerned that major issues are just waiting to be discovered. I know the housing market is crazy and everyone is stretched thin, but it seems pumping the brakes is a better solution than rushing and having to re-do each job. Perhaps my hopes were too high for a five-star home based on Highland’s reputation…

Blake, Kevin and Sue made our experience much more pleasurable. They are a very professional bunch. Would do it all over again if those 3 were involved in the process.

From the job site constantly looking like a landfill and there never being less than a dozen empty beer bottles and / or cans inside the house alone to the shoddy workmanship of every facet of the construction of the home and Construction Managers being forced to close on homes that are not even ready, this has been one of the worst experiences of our life. We have been in our home for 2 months and we’re still trying to get the original punch list items completed. The longer we live in the house, the more things wrong we find. Every contractor sent out to repair something damages at least 2 other things that, then, need to be repaired. It’s a never-ending circus. Even at this point, if we could get our money back and walk away, we would do it without hesitation. We picked Highland because of the reputation for quality. That is a thing of the past. Don’t be mistaken by the quality of the model homes. Your home won’t look like that. Just like pictures on a fast food menu. Contractors take zero pride in their work and display absolutely no common sense whatsoever. A pre-owned home would take less work to make right than this brand new home is taking. Instead of being happy that, after an 8-month wait to move into our beautiful, brand new home and being able to settle in and get on with a normal life, we’re disappointed beyond belief at the entire process and, almost can’t stand the house now because it is nothing but a source of never-ending stress. As mentioned, we’d still walk away if we could get our money back. ... More

Highland has great people that works for them, also the walk through process was smooth.

It was one day short of a year from contract to closing. Many items were not completed at closing but I was in a bind. Nearly two months after closing most items are finally complete except for one item. After many promised appointments to complete that one I am still waiting.

Home was delivered slightly ahead of schedule and at the agreed price. Project Manager (Chase M) did an outstanding job of keeping us informed of progress and responding to any issues that came up after closing. Home is well built, although some materials could be of better quality. Paint team needs some work and required numerous touch ups and cover ups. Seemed like the painters simply wanted to be in and out as soon as possible instead of doing the job correctly the first time.

Johnathan was our builder. We found him to be prompt, extremely polite, always willing to go the extra mile. We were so lucky to have had this wonderful person to lead us through the building process. The staff at Highland were also friendly and very willing to work with us. Thank you for this super experience.

Very satisfied with my home and home building and buying experience.

Highland Homes' quality compared to its peers is unmatched. LUV our experience!

It was a pleasure working with the Highland team. They were professional and responsive throughout the process.

I have lived in my new home for the last few months and couldn’t be happier. My Highland home is exactly what I hoped for. Our experience with Highland was fantastic from start to finish. They delivered exactly what they promised and I highly recommend Highland Homes.

This was our 3rd overall home buying experience but first time with Highland. They were by far the best builder in all facets hands down! Very thankful for their amazing team helping us build the perfect home for our family!

As a first time home homeowner. Highland made the process seem less and everyone on the team truly cares. The community is great and the team is very responsive to all issues i have had. So far my only complain will be the floor plan design. I think it could be more user friendly. The home is beautiful and very modern but lacks and office space and small things like under the sink trash cabinets

Our closing date was pushed by a month. When we moved in, there were tons of items that needed to be fixed. It's been almost 2 months we have moved in and there is always something to fix.

Great house- Well built and thought out. Loved our builder rep!

Quality and beautiful homes. Judicious use of space. Very nice and responsive people - everyone that we have dealt with before, during and after the purchase of the house. Everyone that we have talked to about Highland Homes all do have nice things to say. Highland Homes do build beautiful homes and back them up with great services. I highly recommend.

Great Experience! Highland Homes is the best and take care of you throughout the home buying process. They are also there for you after you purchase and close on the house.

The financial side of the transaction went smoothly. When it came with the actual, physical habitation, the workmanship was fair. Fortunately, when issues arose and reported, the building manager was available.

First time buying home with Highland homes and the experience was pleasant. Everyone involved in the process were very nice, attentive and approachable.

This is our second home with Highland. They are a great builder. They are not perfect as nobody is. They are perfect in making things right and making the customer happy. No other builder drives customer satisfaction as highland does.

My experience with Highland Homes was good from beginning to end. Everyone involved gives first hand attention through each buying process. The quality is great and I couldn’t be happier with Highland Homes.

Home is high quality. Issues that were supposed to be fixed within the first 10 days after closing are still not fixed.

We had an below average experience. Although it was mostly due to our real estate agent who did not have our best interest in mind, we also had issues with the sales counselor Kevin. He lied many times and spoke rudely to us saying we were not listening. The builder as well is okay. Things were not getting done right in the first place and had to be asked several times to be fixed. it was all mostly a lack of communication and provided us with below average experience.