Highland Homes Reviews in Dallas, TX

You always feel welcome

I love highland homes. From my salesman Zach to the project manager Chris. Everybody was very prompt in answering questions, concerns, and just very friendly all around. We only have had one issue which was a sprinkler leak, and highland fixed it the next day. Otherwise, no other problems have come up. I definitely would recommend highland!

The complete transaction from visit to sales office and meeting with Jamie to signing contract was very smooth. Then picking out the colors and other itrms to finalizing plans was smooth. Our builder Angel did and outstanding job and the house turned out beautiful. Then closing went well . We have been in our home for over a month. We had a few warranty issues and our builder addressed them immediately. Over all we are very pleased with our home and would highly recommend them to other prospective home owners.

I love the home. It meets my needs and is energy efficient

Highland Homes for a tract home has build quality unlike any other builder in the Dallas Market. They go beyond with individual lot soil testing, to ensuring that the home is built with quality and it's standards for ensuring that your home is well insulated to 2022 standards. When you buy a new home it is important that you at what is "behind the curtain". Any one can make a house look like it's worth a million dollars on the outside, but that is just makeup! Ask the questions and understand what is "behind the walls" and how they determine the structure for the foundation. As you will find out if you haven't already if you build a beautiful looking home but the foundation is flawed you are not going to have a beautiful home for long. Like everything else you get what you pay for. Go to Highland first allow them to tell you what they do and then go talk to some other home builders and ask them the questions that the Highland sales person reviewed with you and see how they answer them. I'm sure that you will come to the same conclusion we did... We're going back to Highland to buy our home. ... More

Very pleased with my Highland Home.

Of the many homes we have purchased over the past 38 years, this purchase was the best. Top quality and best sales finance and construction team I’ve ever worked with. I’d do all again.

Very happy with our home. The customer service is excellent from sales through to construction and follow up.

Seriously impressed. I can honestly say I came into this process with skepticism and doubt- I have been impressed at every turn. There were a few times I was unhappy/nitpicky with work done. It was met with very quick response and immediate change. Our builder Daniel and our salesman Duwayne were always true to their word- and provided the highest quality professionalism, Customerservice and work done.

Great experience from start to finish! Beautiful home and very helpful staff!

Highland Homes is one of the best builders for residential purposes. Response for issues is very good and employees are very knowledgeable and easy to deal with.

We could not be more happy with the purchase of our Highland Home and our new neighborhood. Everyone at Highland goes above and beyond to answer all questions and exceed our home buying experience. We love being a part of the Highland Homes family!

Blake, Julie and Allison were fantastic to work with through the entire process! They were always available to answer my questions and gave me confidence in their product. I love my Highland Home and am so happy I chose them to be my partners in building my new home!

Working with Highland on the new home turned out to be a great experience. From Sales to Construction everyone we dealt with was very nice and helpful. Will be recommending them to all my friends.

Love my new home. The two thing that bothered me, is that the ceilings are also painted gray and the missing shelve in the master closet. I know how to paint and can buy shelving, so I'll fix that.

Very happy with our home that we feel was extensively made for us. Everyone had been so wonderful in this process. 2nd time HH buyers. Would do it again!

Highland homes has made building a home an enjoyable experience. Their helpfulness, attention to detail, quality, and responsiveness is unmatched in any other builder I have dealt with. I would more than recommend Highland to new buyers. I encourage using them. I have already recommended them to many friends and family members. When people walk into our home, it takes their breath away and we get asked who the builder was. Highland is wonderful. Wonderful!

Very well built

Can't say enough about how wonderful every part of the process was with Highland! From the sales process to the design process, through the building process, and finally, the financing process. All the Highland people were super helpful, responsive, knowledgeable, and friendly, and we SO love our house!

So we happened upon a spec home for Highland Homes and instantly fell in love with it and I knew the price they were offering was a very good deal as well so we jumped at the opportunity. From the beginning Highland has been very accommodating and the warranty work/responsiveness has been outstanding. I would highly recommend this builder.

From sales, through construction, and after closing, Highland has been exceptional. They were flexible and worked with us to build us the home that exceeded our expectations. Edna in the sales office was very easy to work with and helped us find a floor plan that met our needs. She arranged tours of homes in the neighborhood so we could walk through the different floor plan options. Kari at the design center helped us select all the finishes. She listened to us, looked at the pictures we brought in and made sure our choices worked well together and had the aesthetic/style we wanted. We could not be happier with the end result. Garrett was our construction manager and was great to work with - he was always available to answer any question and make adjustments during the construction of our home. His attitude, helpfulness and willingness to do whatever he can to help far exceeded expectations. The support after closing have been great. While we have not had any major issues, there are always small things that pop up after closing. Garrett and Highland have been equally impressive after we moved in - immediately addressing any concerns or issues that have arisen. It is very comforting to know the builder stands behind their product as well as Highland does. ... More

This was my first new build property and I feel very fortunate that I chose Highland Homes. My overall experience was excellent and any issues were dealt with very quickly. Quality compared to other builders is also higher.

We could not be happier with our home buying experience with Highland Homes. Quality of workmanship, design and responsiveness have been outstanding. Highland puts a premium on customer service and it shows.

Lesli and our builder Brian did an excellent job helping us get into our new Highland Home! We love the home and are so glad that we chose HH!

Very professional and efficient.