Highland Homes Reviews in Dallas, TX

We love our beautiful new home!

Great house- Well built and thought out. Loved our builder rep!

Quality and beautiful homes. Judicious use of space. Very nice and responsive people - everyone that we have dealt with before, during and after the purchase of the house. Everyone that we have talked to about Highland Homes all do have nice things to say. Highland Homes do build beautiful homes and back them up with great services. I highly recommend.

Highland Homes took really care about my home and go to extra mile to make us satisfied with new home. For instance, they provided epoxy coating for my garage even cracks were naturally built. It was great experience.

I went into contract on this home while living in another state, sight unseen. The sales partner, Edna, was phenomenal. Incredibly responsive and accommodating. As was the construction manager, Lonnie. I did my walk-thrus via FaceTime, but felt completely at ease because he was extremely informative/descriptive to help me 'feel' the space. When finally arriving at the house and doing the physical, in person, walk-thru, the experience was the same. There were a couple of very minor things that needed to be addressed and they were done promptly and without issue. In the crazy housing market we are in, in Texas, this transaction went like a dream. No construction delays. No hidden costs/price increases. I couldn't have asked for a better home building/buying experience. THANK YOU HIGHLAND HOMES! ... More

The trust, the professionalism, and the manner in which Highland Homes operated, made the entire home purchase smooth. With regular updates, walkthroughs, ensuring that issues are addressed, and delivering the home at the promised date in this hot market, Highland has made out-of-state buyers feel comfortable and in securing a good home. Definitely recommend Highland Homes for all prospective buyers. You cannot go wrong with them. Special shoutouts to Ryan, Ashley, and Margaret - they have ensured constant communication, and have been patient enough to answer any novice homeowner questions! Thank you Highland Homes! ... More

Very helpful and knowledgeable of what they do

The build process was longer than expected and I had three different project managers. That caused some miscommunication, but they were great about making it right. I’m very pleased with the house and the service they provide.

Builder accommodated the changes and custom modifications

Great people,very responsive to concerns,beautiful product

We loved the house, and Daniel was great to work with, and made this process very easy and straight-forward. The only issue I have with it is that the finish out was not the greatest, there were some of out doors that appear to have been hastily painted, paint chipped off of some of the walls, etc. All of that was pretty minor though, and the overall experience e was about as good as one could've hoped for in building a house.

They kept us up to date during the whole building process (during covid) regarding shortages and delays. We were living out of town and they were very helpful and quick to respond when we had questions. Our construction manager sent periodic updates and pictures as well; she was extremely knowledgable about every question we had and every little detail. We would definitel buy from High;and Homes again.

The salesperson (Jennifer) was outstanding throughout the entire process. She has continued to assist us during required follow up and issues that needed to be addressed. We had the typical issues that needed follow up and Chris has been great during the process of addressing any issues that required follow up by the builder. Our overall impression with Highland Homes is that they build a quality house and stand behind their product.

Everybody we worked with was very nice and really helpful and always got back to us. Customer service is important and Highland homes has it down.

We have been very impressed with the quality and detail Highland Homes puts into the home. Their response to warranty issues or after sale issues has been great.

My overall experience with highland homes was great. Kathi, the sales counselor, answered all of our questions. She continued to help us even after closing on our home with some issues we were having. John, our lender, was very knowledgeable and easily accessible throughout the process.

Good floor plans, high ceilings, great cost

The sales staff was always quick to answer any questions. The builders response even after closing has been exceptional.

Signing the P&S is the easy part, but our sales associate and construction manager worked with us every step of the way to design and build our home so that it was customized for us. From start to finish, it was the small details that made a big difference!

We love my new house. Thanks construction Manager Landon and salesman Jessica . We highly recommend highland homes to our friends.

The home is beautiful and we are really happy that we managed to get a home with Highland in this crazy market. Out of the builders we looked at, we could tell Highland had good quality homes.

They will guide you step by step through the process.

We are new to Texas and spent a great deal of the building process out of the country. Our Construction Manager (Justin Minikes) was always available to answer any questions and offer his expertise. He would even go as far to video chat to show the progress. As we have settled into our new home, he continues to be at bay to answer any questions or concerns we may have. This is always done expeditiously. We love our home but we loved the experience even more! I now understand why Highland Homes are so highly sought after

Highland is a good home builder. They do care about taking care of you after you close your house with them. Home building takes time and fluidity, be patient it’s worth it.

The beginning process was so exciting. Everyone that helped us with highland was informative and kind. We had a few delays on windows and the brick for the home which extended our closing 2 months. That is something you just have to be flexible with when building a new home. Only complaint, the items we wanted fixed before closing seemed to not be handled with care. The workmanship seemed to be sloppy. For example where a the bottom of the floor/wall buckled that was fixed in closing day. Well who ever fixed left paint and caulk on the wood planking and it was not smooth. That’s just one example. I put in warranty ticket for the minor things we found again which is common. Very fast response! They came out a few days later to look at the items. We are very happy with our home! ... More