Highland Homes Reviews in Dallas, TX

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Great experience, listened to our concerns at every stage

We found the process very easy, Steve and Andrew where easy to work with and accommodating with every request and sometimes rushed deadlines. The only drawback with the lighting selections.

During the start of Covid-19 we were worried if we had made a bad decision to buy with the uncertainty. But working with Highland Homes and our builder Jason was a very easy process. Very happy with the end result and all the steps in between.

My wife and I have been very pleased with our new Highland home. The whole Highland team. sales, construction, financing, that worked with us from beginning to end were always very professional, courteous, and responsive.

Our home was a builder home which came with a number of upgrades. Overall we love it. There are a couple of things that need to be addressed ( no show stoppers), With the pandemic and all the response has been a little less than desirable.

The entire buying process was smooth. All Highland representatives were friendly, responsive and knowledgeable. My home was completed approximately one month ahead of schedule.

This was an excellent experience from beginning to end, highland Went above and beyond in every effort, even when things got dicey at the end, I can’t see myself buying from or building with a different builder again

We had looked at many houses while searching for a home; our realtor showed us several different new homes in our current area, and went over any advantages or disadvantages with each. Highland Homes representatives were very friendly and answered any and all questions we had. Once we had picked out the home we wanted, any issues we had (all were small issues) were dealt with very quickly and without question. We would not hesitate to purchase from them again in the future.

Had a great home buying experience. We have bought other houses from Nationally so-called respectable builders, and have been very unsatisfied with the entire process. Would buy another Highland Home.

My wife and I purchased a Highland Home in the Heartland community, which ended up being the best decision we've ever made. The whole process was seemingly painless for such a life changing decision, we would highly recommend both Highland Homes and Heartland community. Consideration for buying: quility of products for purchase price(the amount of home for the price), the build quality, and the community itself.

The quality of the home stands out and when we get visitors they love the house.

Sales team and builder did an excellent job. House was completed as designed on time.

For the price pointe, Highland homes builds a respectable home.

A great experience. The whole process was better than I expected. Wonderful service from beginning and still helping now. We enjoy our new home

Great neighborhood, overall experience with Highland met our expectations. Would recommend

Highland homes pulls out all the stops and pays great attention to detail! IN addition, their sales staff is simply the best and the main reason we made the decision to go with Highland Homes! One of the best decisions we made in our move to Texas!

Not covering flooring after installed caused some minor damage. Paint overspray, muddy shoes on carpets, some small paint drops on carpet. Very minor, but many subs did not remove shoes even though there was sign on door. Also, better communication on what we could have expected from pavers on back patio. They were not what we anticipated. We should have asked to see example. All in all, Garrett was very responsive to any and all concerns we had, and we were very happy with Garrett as our builder.

the quality of workmanship and materials are ok, based on what you pay for. But they house should have been cleaned more prior to moving in. We've only lived in this house for over a month, and will have it inspected by 6 months time before warranty expires.

We had a few issue due to poor workmanship on contractors or possibly unknowing mistakes but overall anything that was broken was fixed quickly and completely by Justin. Our builder manager was great and always there for us.

We love our home and were overall pleased with the process. The only complaint we had was that the little things were sloppy. We have white tile in our master that we have paint, caulk, and glue on. They laid the tile early in construction and did not protect it. We keep finding little finishing things like spots that aren't painted, thing that should have been painting that were simply rubbed with calk to cover instead, sloppy paint and drawers that don't run properly. Other than the little things our home is perfect.

Highland has worked with us to develop a plan to correct the issues we had. They have not given us a problem with any of the parts of the build that we were dissatisfied with; in fact on many levels of their organization they have proved that they cared. Once we were able to make a schedule that worked for both of us they worked quickly and on time to deliver with minimal long term disruption to our home. We are satisfied with the outcome.

this is our second time to buy a Highland Home. We are pleased with the quality and would buy from them again!

This was our first home purchase and we couldn't be happier.

Anna, sales manager of Mustang Lakes was a pleasure to work with. She knows how to connect with the buyer at a personal level to understand the budget and provides amazing options to meet the need. Thanks to her patience, creativity and professionalism to make this experience amazing for us for years to come. Greg, construction manager was prompt, polite, educational, patient, responsive and amazing to work with to complete this project. His timely update, response and closing out actions were worry free for us to focus on our daily life. I do find highland base options do not measure up to the quality of the home they build. We ended up upgrading most of the things that challenged our budget and total price of the house. Thanks to Anna to be creative to help us navigate this within our budget. Thanks to Greg on creative spice rack as part of the cooking range. Worked out amazing. God bless them both. Thanks for giving us a beautiful house to grow old. ... More