Highland Homes Reviews in Dallas, TX

Great job by Highland, we are very satisfied with our new home. Jeff was absolutely phenomenal to work with.

Mr jerrod was an outstanding professional. He made all Efforts to satisfy us. The builder representative on final survey was also very nice gentlemen and explained all aspects of our house . This is our primary home and me and my wife are very happy to be part of highland homes and inspiration community.

Our home buying experience was great. Lisa, Rich, and Nunnie were great in getting my family into our home in Parkside.

great work, thank you for your time and help

Overall the buying experience with HH has been good. The sales team as well as the project manager have been very cooperative and always heard our concerns. Todd, Ivonne and Dillon were always helpful. I cannot say the same with HH third party vendors whether it is low voltage or high voltage. A well linked document tracking with all changes is something HH can improve upon. It wasn't easy to track. Construction quality was good but painting needs significant improvement. I still see lots of patches across the inside walls. Unimportant, but it would have made a huge difference, normally, all builders give a nice hamper (chocolates, wine , hand towels with our names) at the time of closing. No such thing was provided. When we bought CB Jeni TH they provided one. ... More

Overall, my home-buying experience was fantastic! My sales agent, Kathi, was incredibly knowledgeable, friendly, and responsive to my inquiries. My realtor shared my price range with Kathi, and we were able to negotiate a beautiful home that perfectly meets my needs. My construction experience was generally satisfactory. Fortunately, the house was in the late stages of construction, so I didn’t have to endure the lengthy wait for completion or the hassle of building from scratch. The craftsmanship at Highland Homes is truly remarkable, surpassing the quality of my previous builder. While there are a few minor nitpicks, I am generally pleased with my purchase. I am still experiencing issues with my HVAC system, awaiting reimbursement for water due to a leak discovered after closing, and the stair still makes a cracking noise. Nevertheless, these minor problems do not overshadow my overall satisfaction with my home. ... More

The process from the initial purchase to final move-in was smooth and well-organized. The builder kept everything on schedule, and there were no major surprises along the way. They made what could have been a stressful experience much easier for us. The quality of the home is excellent, with attention to detail throughout. It’s clear that they used high-quality materials and didn’t cut corners. For the price, we feel we got exceptional value, and we’re proud to call this place home. The builder’s team was fantastic to work with. They were professional, courteous, and always available to address any questions or concerns. Every promise they made was delivered on time, and any small issues were quickly resolved. Their communication was outstanding, which made the process very transparent. This builder truly cares about their customers and takes pride in delivering a high-quality product. They go above and beyond to ensure a positive experience, and their attention to detail and integrity set them apart. We would highly recommend them to anyone looking to build or buy a new home. ... More

We love our house and if we had to make decision again we would go with Homeland again!

Very nice set of people that work with highland home, even when my approval was delayed, they were very patient with me. The finishing of the house is topnotch, everyone that comes to my house always ask me, who is your building? They did a great job. I will always recommend Highland home.

Geoff has been amazing thru out the entire process

The over process was seamless and all personnel involved were professional, available, very responsive and helped this process to go smoothly before, during and after. I would highly recommend Highland Homes. They actually care about the buyer's concerns and needs and have beautiful and quality homes and very nice and well kept communities.

Great people to work with, would do it all over again.

It was a good experience with Highland Homes during the entire buying-construction-closing cycle. We noticed a trust worthy approach on the sales, reviews, construction and warranty requests

The build process was great, seamless process. The only issue I had is I didn’t get the exact paint trim on the exterior of my home.

Me and my family had to relocate to Texas, and we had a ton of anxiety as well as concerns about how quickly we can move into a new home. However, we worked with a local realtor and they identified a location in Rockwall where a house was due to be completed in December. We reached out to the agent, and she was very accommodating and connected with the project manager that was working the house. After a couple of months, they were very responsive to all of our requests and assisted us where needed. In addition, if we identified any issues afterwards, they were very responsive and helped us along the way. Highland Homes truly lives up to their name. ... More

Truly this company aim to please their clients. The initial encounter with the office team is the critical part, they will layout the options given your price range and patiently assisting you.

Our superintendent Blake was awesome! Monica and Sydney were a pleasure to work with. They all took care of us while trying to build a home while still living over 2.5 hours away. Highland Homes was a very accommodating builder which was much appreciated.

Our project manager Blake was the best. He was always responsive and took care of all of our questions and request. The quality of work done on our home was exceptional.

Valerie was our sales rep and Michael our builder. Both were friendly and professional. Both were responsive and we felt like they were looking out for us.

First off, Ashley and Stephanie in the sales office were awesome! They were so helpful and accommodating with us during the buying process, it was a pleasure to work with them. Sean, our construction manager is another person who I can’t praise enough. He always made himself available and kept us in the loop on the progress of the build. We had some minor issues during construction, which is to be expected. Once identified Sean was on it and promptly corrected. Two issues we still have are with the painting and landscaping. Caulking around baseboards was sloppy and not consistent from one area to the next. Paint is thin and the walls are not saturated at all. As far as landscaping, The topsoil they used under the sod is virtually non existent. There are hills and valleys all over the yard and the amount and size of the rocks I dig out daily are ridiculous. Aside from that, we are still pleased with our home and the overall experience we had with Highland Homes. ... More

First, I would like to say that Brandon did an amazing job with everything. He resolved all of our issues and kept in great contact with us throughout the entire process and went the extra mile to ensure we were constantly informed. One thing I would like to bring to light is the quality of the build. It seems a large portion of the build was rushed. Framing, trimming, caulking, tile, could all have used a little extra care. However, the good outweighs the bad. Overall, we happy about the home.

The home buying process with Highland Homes was very professional and unique. They made you aware of all aspects of the buying process, and made sure ,you were at ease at all times. They were curious and a pleasure to deal with. My hat goes off to Highland and all their team!!

Our building experience with Highland Homes was fantastic! Working with Aleasha and Michael was great. Their response to our questions and concerns was professional, prompt, and attentive to detail. I would not hesitate to build with them again!

They are quick to respond and easy to talk to.

Highland homes are well built with good floor plans. We are in a new portion of the development and there are 3 developers who build here. We are living in a garbage dump!! The builders make no effort to clean up and theirs trash is everywhere. We are constantly picking up trash out of our yard, some is construction debris and even paper plates and cups from the workers lunches!