Highland Homes Reviews in Dallas, TX

The over all experience was good,

Very responsive to any and all issues, very friendly staff, nice home. Overpriced considering the finishes, etc…the price of being in this area.

great home building company with exceptional customer service

Love our new home from Highland! There are a couple Things here and there that have had to have work on after closing but nothing major and we absolutely love our new house!

A warm and friendly experience from start to finish. Attention to detail from our builder gave us tremendous confidence in the final outcome

Very responsive to fixing warranty issues and working out satisfactory resolutions.

Highland uses all the spaces in your home. Extra closets and storage are everywhere in this home.

Very honest and responsive to concerns.

We had a great experience working with Highland Homes from our first meeting with the sales team, to follow meetings with sales/design/construction, to the day we moved in. We had very few issues during the process or since we've moved in. My only complaint and why I gave only 3 stars on "Responsiveness to issues" is that since have have moved in, we have had a very hard time getting the maintenance/construction team to respond to tickets we've had open for weeks. I believe their team is overwhelmed, and do not expect it to improve as they are starting to break ground on the next phase behind our home. ... More

This was our second time building a new home. First was with a custom home builder and second was with Highland. We had a far superior experience with Highland. Aleasha and Michael were both wonderful to work with and helped with all questions and requests along the way. We would build again with Highland if the time ever arose. Thank you!!

The Highland team was great. We were having difficulty selling our home and could not get into our Highland home until it sold. Unfortunately, we had a very negative experience with a realtor, which greatly contributed to this issue. Highland was very understanding and flexible with allowing us additional time to get a new realtor and we were able to sell our home! As far as the builder goes, Garrett was awesome! He provided excellent communication by sending a weekly progress report on the progress of the home and promptly follow-up on any questions or concerns we had.

Overall the experience was great, due to Covid things got delayed but that was understandable and in the end I feel we closed on a pretty great home. Are there some things that the quality is not what we expected, definitely but hopefully Highland will work through them with us

They were very quick to respond to any requests and thorough in their responses.

The person assigned to our home, was not only professional and knowledgeable, he was very caring and genuine in addressing all of our concerns and answering the 100 questions that kept arising. Also, is response time with follow-up was impeccable.

Great company to work. Every part of the deal was a great and easy experience. Financing through Highland homes was the best thing we did

I would definitely recommend Highland Homes to build your house!

Highland home team for The Grove is A team. Sales manager/construction manager are great to work with.

Only been in the house for 4 weeks but seems to what we hoped for!

Love Trinity Falls neighborhood and love our new home. It was great working with Valerie at Highland Homes.

Great experience

Terrific experience going through the process of a new build. The construction supervisor, Geoffrey, was fantastic and communicated promptly.

Builder associates, construction manager and workers are very good in responding to the requests and had a very really good experience. But the quality of the material is not good and very much disspointing.

My experience with Tim was the best experience a home buyer can ask for. Easy to work with, listens and truly cares for his customers. Always willing to help bring your dream to reality. This also rings true for his team. From builder to the supporting staff, they were a pleasure to work with and delivered on their word.

Since ours is inventory we starting finding issues from first week.

I like everything about Homeland.