Highland Homes Reviews in Dallas, TX

Highland Homes has been great so far with the initial layout, to the service provided by our personal Project Manager, to the finished product. We have nothing but positive feedback to share with the Highland Homes team here at Sandbrock Ranch in Aubrey, TX.

We felt supported throughout every step in the process. Great builder who really understands the meaning of customer service.

We love our home! Thank you!

Fantastic overall home buying experience

Highland Homes has excellent people who helped our son and his young family buy their first home. From start to finish, the experience involving all of us was phenomenal!

Being a 1st time homeowner can be scary and exciting, but for the 1st home to be new construction brings another level of anxiety and excitement. However, Highland Homes made this experience so enjoyable. From the sales to the design to the construction, every team was very open to any and every question we had. The communication was excellent and even during the pandemic we never experienced a delay. They stayed ahead of the curve which is needed in this process. Look no further, Highland is the BEST!!!

The quality of the home and professionalism is outstanding. My builder did an excellent job!

Highland representatives always responded to our questions with professionalism and kindness. Kyle was very helpful while walking us through the selection process, and Austin kept us apprised of each stage of the building process. We are very proud of our new home and hope to spend many years here hosting family and friends.

Great experience Jennifer and Ian did an amazing job for us!

We were impressed with the overall home buying process with Highland. The building manager is always available and alleviated every concern of ours before and after closing on our home.

This home’s temperature is constant and comfortable ( tight seal!) Warranty Service has been excellent and reassuring

Our builder, Ian was great and is still helping us. Our sales person, Dolly was amazing and did anything to help. The design center was the only part in the process that was less than satisfactory. If you work with Holly, please come with all your design ideas and make sure you ask about everything in the house. She left a lot out for us.

Good quality homes. Very responsive to our needs.

We built with David Weekly and stayed in that home for 2 years.. we started to notice that a lot of the material was not of good quality and found ourselves fixing a lot of items in the home. We sold that home and built with highland and I was blown away with the quality of work and material. We absolutely loved our builder and had a solid line of communication throughout the whole process. Would high recommend Highland homes to anyone looking to build.

We got to build a Huntington floor plan in a Highland community and it turned out beautifully! We love Highland Homs and the quality & craftsmanship you get for your money. Basically it feels like a custom home you’re getting for a excellent price!!

I think the finishing on the house was not up to the mark. We are happy with everything else.

Highland Homes was great to work with. They responded to my questions / concerns throughout the build process. Any small issues with my home were fixed by the time we closed. The home inspection went very well. And, most importantly, they met the build timeframe we discussed at the initial sales meeting.

My experience with Highland homes, it’s all about customer satisfaction. Every time I made a call or send a text at any day, The employees of Highland Homes at Water Scapes Community or even the contractor response is immediately. Highland Homes listens to the buyers questions and concerns. I am a true believer that if I have to purchase another home or built one, it will be a Highland Home.

The shopping and buying experience was great but response to concerns after the sale for warranty issues is a bit discouraging to none. This overshadows everything since a new hone is a life long investment

Great Customer service. Valerie was Great in the process.

We spent a good amount of money on our home and when we finally moved in, we were and still are disappointed by how many issues we are having in the home already. We have only lived there for two months. The quality of work is subpar. It seems like they rushed the job at the end and used subpar materials to get the job done. Perhaps they didn’t have access to the better materials due to COVID but that shouldn’t result in our home already have cracks in the paint and doors not being able to be closed and opened correctly, including the front main door. The tubs are already peeling. The caulking in many areas are embarrassing. The bathroom tiles that we paid extra to upgrade are uneven. There’s a lot of cosmetic issues with the painting they did in the house. We are still working on a list of things that need to be corrected. The issue is it’s hard to be home every time to have things fixed. But overall, it’s disappointing to have spent over 8 months anticipating our new home and still have to keep going back and requesting things be fixed. ... More

Overall the experience was great, due to Covid things got delayed but that was understandable and in the end I feel we closed on a pretty great home. Are there some things that the quality is not what we expected, definitely but hopefully Highland will work through them with us

Had the best experience. Got an awesome home at a great price! Ashley, our sales person and Jason, our builder went out of their way to help us. They are willing to customize your home the way you want it and make changes on the fly. We would definitely buy a Highland Home again and for sure would love to work with them again.

They are really good and stand out for their name.

From the start Kathi Miller was a joy to work with to help us find the right floor plan and location. From there Donna Flarity was so helpful with designing every aspect of our home. George Flores was incredible as he took us through every aspect of the building process and was always there to answer our questions whenever we needed him.