Highland Homes Reviews in Dallas, TX

We spent a good amount of money on our home and when we finally moved in, we were and still are disappointed by how many issues we are having in the home already. We have only lived there for two months. The quality of work is subpar. It seems like they rushed the job at the end and used subpar materials to get the job done. Perhaps they didn’t have access to the better materials due to COVID but that shouldn’t result in our home already have cracks in the paint and doors not being able to be closed and opened correctly, including the front main door. The tubs are already peeling. The caulking in many areas are embarrassing. The bathroom tiles that we paid extra to upgrade are uneven. There’s a lot of cosmetic issues with the painting they did in the house. We are still working on a list of things that need to be corrected. The issue is it’s hard to be home every time to have things fixed. But overall, it’s disappointing to have spent over 8 months anticipating our new home and still have to keep going back and requesting things be fixed. ... More

Overall the experience was great, due to Covid things got delayed but that was understandable and in the end I feel we closed on a pretty great home. Are there some things that the quality is not what we expected, definitely but hopefully Highland will work through them with us

Had the best experience. Got an awesome home at a great price! Ashley, our sales person and Jason, our builder went out of their way to help us. They are willing to customize your home the way you want it and make changes on the fly. We would definitely buy a Highland Home again and for sure would love to work with them again.

They are really good and stand out for their name.

From the start Kathi Miller was a joy to work with to help us find the right floor plan and location. From there Donna Flarity was so helpful with designing every aspect of our home. George Flores was incredible as he took us through every aspect of the building process and was always there to answer our questions whenever we needed him.

Lesli and Robbie were great to work with and we love our home

Highland was very patient with us as we awaited our house to sell before moving in. But, after it was all said and done, the process was quick and top shelf service.

I built with Grand Homes back in 2004 and had several issues and although it looked good from the surface it was low quality material. When my Realitor told me about Highland homes I wasn’t sure. ButLet me say they will always be my Builder of Choice. I am Completely Satisfied with my home it’s Beautiful they have Beautiful Large Islands and they customized my home to my needs. Can’t say enough great things about them. From beginning to end they are involved.

They were very quick to respond to any requests and thorough in their responses.

Highland (and Quentin in particular) were great to work with and very responsive to ensuring we had the home of our dreams!

We had a great experience building with Highland. From our salesperson - who was just amazing, to our builder, who was always ready to answer our questions and see to any changes or fixes. The quality is amazing and great value for money! Would definitely recommend them to anyone!

Love the neighborhood layout relating to amenities

Of all the builders we visited when choosing our retirement home, Highland provided the home layout, finish, attention and service we were looking for. Overall, a good experience.

Poor service. Poor workmanship. Not a pleasant experience.

The house went up fast and It is Beautiful.

Haeli and Quentin did a great job addressing our needs and questions throughout the build process.

no comment, not happy with my finished product

Excellent experience at all stages. Highland was able to accommodate our design changes and requests for customization at fair prices and flexiblity with our special requests. Finish has been top notch and the few minor issues that we found have all been addressed and resolved quickly and freindly. I've enjoyed my experience with each and every Highland employee from sales, to design to construction!

As a Realtor myself this was an excellent home buying experience. Everyone was very responsive and helpful. It was very easy to work with this builder.

Reece and Jeff are two of the best in the business. Excellent value without corners cut, and exceptional workmanship. Our home is the difference between working with a craftsman versus a contractor. Highly recommended!

Highland Homes is amazing!! They went above and beyond for my husband and I. This was an overall wonderful experience, so greatful!

The person assigned to our home, was not only professional and knowledgeable, he was very caring and genuine in addressing all of our concerns and answering the 100 questions that kept arising. Also, is response time with follow-up was impeccable.

Spencer and his team were great

The best experience I've had buying a home. From the sales rep, to working with the builder, to the design expertise, it was fantastic from start to finish. They went above and beyond for us.

This home buying experience from beginning to end and beyond has been the best buying experience of my life. The professional team at Highland Homes is the very best in class. If we ever build another home I would make sure Highland was available. It’s absolutely incredible that with so many moving parts that the execution, follow through and customer satisfaction is 100% It’s a real testament to Ownership and Leadership in this organization because it runs through the entire company culture.