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Highland Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Highland Homes.

Read all 1368 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.5 out of 5 stars in Dallas Area

1368 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.4

Highland Homes in Dallas Area

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Customer Reviews

Highland Homes - Lesli and Robbie were great to work with and we love our home

  • william c.
  • Verified HomeBuyer
  • December 10, 2020
  • McKinney, TX

Lesli and Robbie were great to work with and we love our home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Really worked with us in making sure the house was ready by closing time.

  • Carlos C.
  • Verified HomeBuyer
  • December 08, 2020
  • Royse City, TX

Highland was very patient with us as we awaited our house to sell before moving in. But, after it was all said and done, the process was quick and top shelf service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality Builder

  • CHARLOTTE P.
  • Verified HomeBuyer
  • December 08, 2020
  • Argyle, TX

I built with Grand Homes back in 2004 and had several issues and although it looked good from the surface it was low quality material. When my Realitor told me about Highland homes I wasn’t sure. ButLet me say they will always be my Builder of Choice. I am Completely Satisfied with my home it’s Beautiful they have Beautiful Large Islands and they customized my home to my needs. Can’t say enough great things about them. From beginning to end they are involved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Prompt and attentive

  • Kevin W.
  • Verified HomeBuyer
  • December 03, 2020
  • Celina, TX

They were very quick to respond to any requests and thorough in their responses.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Highland Homes - Highland (and Quentin in particular) were great to work with

  • Christopher D.
  • Verified HomeBuyer
  • December 03, 2020
  • Little Elm, TX

Highland (and Quentin in particular) were great to work with and very responsive to ensuring we had the home of our dreams!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - We had a great experience building with Highland.

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2020
  • Melissa, TX

We had a great experience building with Highland. From our salesperson - who was just amazing, to our builder, who was always ready to answer our questions and see to any changes or fixes. The quality is amazing and great value for money! Would definitely recommend them to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pretty good customer service

  • Keith B.
  • Verified HomeBuyer
  • December 02, 2020
  • Melissa, TX

Love the neighborhood layout relating to amenities

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The Sales Team was a pleasure to work with.

  • Christopher B.
  • Verified HomeBuyer
  • December 02, 2020
  • Rockwall, TX

Of all the builders we visited when choosing our retirement home, Highland provided the home layout, finish, attention and service we were looking for. Overall, a good experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Highland Homes - Poor service.

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2020
  • Celina, TX

Poor service. Poor workmanship. Not a pleasant experience.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Highland Homes - The house went up fast and It is Beautiful.

  • Fernando L.
  • Verified HomeBuyer
  • December 02, 2020
  • Forney, TX

The house went up fast and It is Beautiful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service!!

  • William N.
  • Verified HomeBuyer
  • December 01, 2020
  • Little Elm, TX

Haeli and Quentin did a great job addressing our needs and questions throughout the build process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Highland Homes - no comment, not happy with my finished product

  • Leslie H.
  • Verified HomeBuyer
  • December 01, 2020
  • Aubrey, TX

no comment, not happy with my finished product

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 1

Took on all of our questions and issues and addressed them quickly and to our satisfaction

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Argyle, TX

Excellent experience at all stages. Highland was able to accommodate our design changes and requests for customization at fair prices and flexiblity with our special requests. Finish has been top notch and the few minor issues that we found have all been addressed and resolved quickly and freindly. I've enjoyed my experience with each and every Highland employee from sales, to design to construction!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - As a Realtor myself this was an excellent home buying experience.

  • Christopher H.
  • Verified HomeBuyer
  • December 01, 2020
  • Anna, TX

As a Realtor myself this was an excellent home buying experience. Everyone was very responsive and helpful. It was very easy to work with this builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional builder and sales contact.

  • Justin W.
  • Verified HomeBuyer
  • December 01, 2020
  • Prosper, TX

Reece and Jeff are two of the best in the business. Excellent value without corners cut, and exceptional workmanship. Our home is the difference between working with a craftsman versus a contractor. Highly recommended!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Highland Homes is amazing!

  • Patricia Y.
  • Verified HomeBuyer
  • December 01, 2020
  • Forney, TX

Highland Homes is amazing!! They went above and beyond for my husband and I. This was an overall wonderful experience, so greatful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - The person assigned to our home, was not only professional and

  • Debra S.
  • Verified HomeBuyer
  • December 01, 2020
  • Celina, TX

The person assigned to our home, was not only professional and knowledgeable, he was very caring and genuine in addressing all of our concerns and answering the 100 questions that kept arising. Also, is response time with follow-up was impeccable.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Highland Homes - Spencer and his team were great

  • Charles F.
  • Verified HomeBuyer
  • December 01, 2020
  • Aubrey, TX

Spencer and his team were great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

With you every step of the way

  • Reid F.
  • Verified HomeBuyer
  • December 01, 2020
  • Argyle, TX

The best experience I've had buying a home. From the sales rep, to working with the builder, to the design expertise, it was fantastic from start to finish. They went above and beyond for us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Absolutely Outstanding

  • Edward F.
  • Verified HomeBuyer
  • November 14, 2020
  • Justin, TX

This home buying experience from beginning to end and beyond has been the best buying experience of my life. The professional team at Highland Homes is the very best in class. If we ever build another home I would make sure Highland was available. It’s absolutely incredible that with so many moving parts that the execution, follow through and customer satisfaction is 100% It’s a real testament to Ownership and Leadership in this organization because it runs through the entire company culture.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Standing behind their home

  • Marisela D.
  • Verified HomeBuyer
  • November 08, 2020
  • Wylie, TX

During the home buying process, especially getting ready to close, we were repeatedly told that highland homes stood behind their work and the home. Repeatedly we were told that if we had any issues just get in contact with Castin, the person that was in charge of our construction, and the countless warranties. Well we have had several minor issues, but issues nonetheless, that we have reached out to get fixed. Nothing has happened. And one of those issues I am not sure is that small. From the beginning an area of our yard has experienced flooding, Castin said it would be fixed before we ...

Highland Homes responded:
Hi Marisela, I appreciate you leaving us a review and I’m sorry that this was your experience with your new home as we strive to respond quickly to our homeowner’s needs. After speaking with our team, I’m glad to hear we are in the process of resolving these concerns for you. If you have any additional questions or concerns, please continue to reach out to our team and thank you for being a Highland Homeowner! ...

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 1

Beautiful New Community

  • Erika Q.
  • Verified HomeBuyer
  • November 06, 2020
  • Rockwall, TX

The beautiful new community, the quality of home and the way how it is beautifully built.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Highland Homes - Everyone we worked with was very delightful and helpful.

  • Jose C.
  • Verified HomeBuyer
  • November 04, 2020
  • Lantana, TX

Everyone we worked with was very delightful and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

COMMUNICATION

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2020
  • Aubrey, TX

HAD A GOOD A EXPREIENCE WITH HIGHLAND HOMES , BUT NOT WITH HIGHLAND HOME LOANS. NOT SURE IF THEY ARE THE SAME ENTITY

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

responsiveness and quality

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2020
  • Aubrey, TX

Willingness to work with us to make the home buying experience what we had hoped for.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5