Highland Homes Reviews in Dallas, TX

no comment, not happy with my finished product

Excellent experience at all stages. Highland was able to accommodate our design changes and requests for customization at fair prices and flexiblity with our special requests. Finish has been top notch and the few minor issues that we found have all been addressed and resolved quickly and freindly. I've enjoyed my experience with each and every Highland employee from sales, to design to construction!

As a Realtor myself this was an excellent home buying experience. Everyone was very responsive and helpful. It was very easy to work with this builder.

Reece and Jeff are two of the best in the business. Excellent value without corners cut, and exceptional workmanship. Our home is the difference between working with a craftsman versus a contractor. Highly recommended!

Highland Homes is amazing!! They went above and beyond for my husband and I. This was an overall wonderful experience, so greatful!

The person assigned to our home, was not only professional and knowledgeable, he was very caring and genuine in addressing all of our concerns and answering the 100 questions that kept arising. Also, is response time with follow-up was impeccable.

Spencer and his team were great

The best experience I've had buying a home. From the sales rep, to working with the builder, to the design expertise, it was fantastic from start to finish. They went above and beyond for us.

This home buying experience from beginning to end and beyond has been the best buying experience of my life. The professional team at Highland Homes is the very best in class. If we ever build another home I would make sure Highland was available. It’s absolutely incredible that with so many moving parts that the execution, follow through and customer satisfaction is 100% It’s a real testament to Ownership and Leadership in this organization because it runs through the entire company culture.

During the home buying process, especially getting ready to close, we were repeatedly told that highland homes stood behind their work and the home. Repeatedly we were told that if we had any issues just get in contact with Castin, the person that was in charge of our construction, and the countless warranties. Well we have had several minor issues, but issues nonetheless, that we have reached out to get fixed. Nothing has happened. And one of those issues I am not sure is that small. From the beginning an area of our yard has experienced flooding, Castin said it would be fixed before we moved in, yet that certain area of our yard is a mud pit. The house is beautiful, we truly believe we got a good deal, however, we are very disappointed with the service we have received afterwards. If we were to be on our after purchase and highland homes wasn't going to take care of any issues, then that should have been expressed. Instead we were misled. ... More

The beautiful new community, the quality of home and the way how it is beautifully built.

Everyone we worked with was very delightful and helpful.

HAD A GOOD A EXPREIENCE WITH HIGHLAND HOMES , BUT NOT WITH HIGHLAND HOME LOANS. NOT SURE IF THEY ARE THE SAME ENTITY

Willingness to work with us to make the home buying experience what we had hoped for.

We had nothing but good things happen throughout the process. Would be willing to buy from them again. Thanks to all.

Amazing house with very good price. Everybody in the main office and the Builder were great and very communicative

I knew exactly what I wanted and dreamed of in my new home. Ginger and the entire Highland team made it all come true! Single story, open floor plan, Incredible kitchen designed for entertainment and a spacious master bed/bath! Thank you Highland Homes for your fine craftsmanship, kind and expert sales and design team and to Garrett and his crew for building our dream home!

From start to finish and beyond this process has been seamless and I can not say enough about the level of Customer Service I have received from the builder. Everything has been resolved almost immediately and to complete satisfaction. I will continue to build and own Highland Homes due to the quality of care that is delivered, the structural build of the homes and the extended warranty and care that is displayed to the owner.

This is our first Highland Homes and can’t imagine going anywhere else in the future. The design and quality meets the highest standards, and their customer interactions and responsiveness is excellent.

The best thing has been no issues (except bad thermostats which were promptly replaced by the builder) after closing. Highland builds a quality house, and they back up their work.

Our home building experience with Highland was perfect. They were very helpful and accommodating for any changes we wanted to make and also provided helpful suggestions along the way. The build itself could not have been more smooth. They fixed anything and everything we pointed out along the way and they also hit the estimated completion date without having to move it around even once. We are extremely happy that we chose highland!

As a Highland Homes owner and Employee, I have nothing to say but great things about the company and their product. Knowing first hand what goes into each home and how they are built allows me to understand how much better our product is, than any competitor out their. Highland is always looking to better their homes is every way possible. As an employee, I see firsthand how each homeowner loves their home. We take care of all customers and ensure we always do the right thing. The culture is amazing. Everyone I talk to loves the company. Can’t think of a better employer and a better home in the DFW area. ... More

I had a very good experience with the entire team. Chad is very knowledgeable and will go the extra mile to help you during the process. Sean kept me updated throughout the building process. Anytime I have a question, he responds promptly. I had very good experience with the title company as well.

Quicker response to warranty work

Highland Homes was a pleasure to work with. They kept us informed throughout the build process, and for any issues that were brought up, they resolved it quickly.