Highland Homes Reviews in Dallas, TX

I am so happy with my Highland Home. The sales team and builder were available during the entire process and after! The energy efficiency is even better than expected.

Quality homes!

Salesman was very helpful and gave us tips to make buying easier. Assistant helped my wife pick upgrade selections. Maintenance. Supervisor checked on us to make sure we had no problems with the new house. Once the deal was signed, Highland still looked after us to make sure we were satisfied.

You typically get what you pay for but with Highland Homes, you get more! From the onset, my wife and I felt valued and never once did we feel pushed. The work was professionally done and even after closing , our builder was available if there were by fixes that needed to be made. Highland Homes stands by its product which speaks volumes about the quality of the home. We love it !

Service after the sale is poor. We’re told GE Profile appliances, many substituted by lower priced models

From day one until the day we closed Highland went above and beyond any other builder we have experienced. We LOVE our new home !! The energy efficiency items Highland used to build their homes is very evident in our utility bills!!! We will always recommend Highland Homes to our family, friends, colleagues.

The only flaw in my house, the installation isn't thick enough I can hear my kids playing or talking even though room is on the other side of the house.

Even with covid they did everything they could to make it a smooth process.

Highland homes made our first time home buying experience a breeze. Great customer service!

House quality is great but there are always some of what I would call normal things that pass through during inspection that we have to open warranty claims to get it fixed. And the response time is not ideal... Sometimes the builder will try to push you an easy solution for you to fix or take advantage of your lack of technical knowledge... Having a hard time to have the builder recognizing that my backyard mow has a lots of imperfections which my 3 yrs old son twisted his ankle due to holes between grass sods. Also there are several types of grass so the backyard grass is all colored with different types of green and grass textures as well. Had issues with backsplash installation as well... After many attempts they did it right although I had to accept few minor defects as I was already of people coming to my place after I moved in. ... More

Make sure to get utilization rate down to ensure getting the most favorable rates

I had a great experience with the Highland Homes team! I would definitely recommend them to all my family and friends!

First 2 weeks had good response as to items that need attention. The last 6 weeks response was good from contractors that Highland Homes contacted, but not from Highland Homes as to items that would be handled directly by Highland Homes.

My construction manager was responsive and kept me informed every step of the way. Everything progressed as they said it would.

Incredible company made up of incredible people. Couldn’t be happier with our new home and the experience of building with Highland Homes.

The sales people are awesome and stay in touch with you. The project manager was quite responsive throughout the process. However, the drywall has multiple cracks in the corners of many walls and the material used for the baseboards seems cheap or old. The caulking dried and shrunk in less than 2 months and several nail pops appeared right away. They don't be appear to be covered under the warranty.

We loved going through the home buying/building process with Highland. They made everything stress free and communicated with us great. I would absolutely recommend using highland if in the market for building a new home. The house turned out wonderful! Its everything we wanted.

really impressed with the during and after the build.¹

Robert was awesome the whole way through. As a first time buyer, we couldn't have asked for a better builder!

I would definitely recommend Highland Homes to build your house!

From Chadd to Caleb everyone in the highland home staff are highly professional. They keep you updated throughout the process.

We found the process very easy, Steve and Andrew where easy to work with and accommodating with every request and sometimes rushed deadlines. The only drawback with the lighting selections.

Jamie and Nick have been great they do excellent job. Been great experience but have notices some of the construction such as island seems to have been rushed for assembly. installation of small things such as door knobs are not installed adequately but fixed. Attic area is in Canterbury has safety issue, the builders do not put sufficient stepping area when going up attic ladder so there is potential for falling due to 45 degree step up to AC unit. Recommend builder at least put one plywood in attic on alternate side of attic ladder for safety.

We were well taken care of buying our new home.

During the start of Covid-19 we were worried if we had made a bad decision to buy with the uncertainty. But working with Highland Homes and our builder Jason was a very easy process. Very happy with the end result and all the steps in between.