Highland Homes Reviews in Dallas, TX

Highland homes is a great builder but with this community having to deliver too many homes in short time, construction managers have too many homes in their hands hence some of the things are not being looked upon. My CM - Dillon was awesome and hence I got a good home, but I have seen my neighbors homes where the CMs are completely ignorant or MIA, and their homes are not up to the mark. Request Highland homes to assign more CMs to this community so that new homes constructed as per buyer's needs. I, personally do not have many complaints.

There were some things that were supposed to get done off the final walk through but they were not. We are still getting those things done over months later after moving in.

We’re enjoying our new home and really are impressed with the neatness of the neighborhood common areas !!

Overall great and stressful experience. I little disappointment my an expired welcome gift.

I will recommend highland homes to my friends they always try to help and also answer your questions Thanks to John from loan office and Bethany

People that seem to care about welcoming you into the Highland family...

I love my home. I love the style, finishes, design and comfort level. The kitchen and bathrooms are outstandingly finished. I moved here from the East Coast where I have owned about 5 houses over the years. This one is by far my favorite. It’s hard for me to believe how much more house you get here especially with this builder. I’ve been in my home for about 2 1/2 months now and couldn’t be happier but there is just one little complaint that I have and it’s the slow response to issues. After 2 1/2 months there are still a couple of issues to be fixed. I think this problem is true with most builders. But seriously don’t let that discourage you. Highland Homes builds one heck of a home. ... More

We had a great experience overall with Highland Homes. The responsiveness of the sales reps and project manager could have been a lot better.

Overall, we love our house!

selections at the design studio were not that extravagant. could have been better.

We love our home and especially the floor plan. We do have an issue with the low quality kitchen cabinets and countertops used in our home. Countertops easily scratch and discolor, we were told quartz was the best. The cabinet have paint peeling and when the tech came to touch them up, he used spray paint, for a home over $400,000 this is ridiculous. We do have a great relationship with our CM John.

Our home seller was outstanding (Brittany Kennedy) she responded to ours concerns very quickly and efficiently. She was very patient and understanding with us. She was the main reason we bought here, because of her professionalism and expertise. I would recommend some improvements to these houses like: Wider front doors Bigger guests room Overall compared to other builders in the area Highland Homes are better quality

Building our home from another state was a concern but given our realtor and building supervisor this was a smooth process. Brian was phenomenal and when an issue occurred he was quick to coordinate the correction. This was our second home my wife and I built and because of exceptional customer service we felt very comfortable when we moved in.

Highland homes has quality workmanship but it truly comes down to who your builder is (your person running the show). Some care a lot and some could care less. So after you pick your builder (Highland, Pulte, DR Horton, etc).....then you need to fully vet the guy who will be running the show and ask around.

My home was beautifully built. We love it.

Our builder, Ian was great and is still helping us. Our sales person, Dolly was amazing and did anything to help. The design center was the only part in the process that was less than satisfactory. If you work with Holly, please come with all your design ideas and make sure you ask about everything in the house. She left a lot out for us.

I had a very good experience with the entire team. Chad is very knowledgeable and will go the extra mile to help you during the process. Sean kept me updated throughout the building process. Anytime I have a question, he responds promptly. I had very good experience with the title company as well.

Good area and neighborhood

Thank You

I love my home but there are things that highland does not offer that my last 2 builds did. I built an over $300k home and the lights they put in the bathroom cost $15. I wanted to upgrade those lights but it was not allowed. I wanted a seat in my shower, but it wasn’t allowed, I wanted a farm sink but it wasn’t allowed. I had all those things in my $338k home in Ohio. Other than that the home is beautiful and Shawn has been amazing.

Great home for a great price.

They were responsive to our requests and concerns.

We had looked in the Wildridge community for quite some time - at all the builders. We had decided to go with one of the other builders until we just happened to go back to Highland and learned of a new floor plan we had not seen. Not only was the floor plan perfect for our needs but further looks at the build quality showed us it was a touch better than what we had been looking at. All in all we are well pleased with the build out, time frame, communication, desire to please and get it right and have been in for a couple of months now. Sure there are a few things that needed attention but we would definitely recommend them. ... More

Concrete and brick work is very sloppy. Not what you would expect for a new home. Also a few issues inside like widows not being square.

Sales team is good and the experience was great. The building team is not as responsive. Overall, the quality of workmanship is good.