Highland Homes Reviews in Dallas, TX

Love our home, had some challenges with supplychain issues

The home overall is a great home. I had a lot of rough times with the builder with things not been done right seem as they were taking a lot of shortcuts to cut cost or either the trades didn't care. I have since moved into home and the trades throw their trash on the side of home, they have walked down sod which is nothing but mud now paint on my side and up against my home and I've said something mortar mix thrown all against home, window and A/C unit. Happy with home but not happy on how the trades not held accountable for damaging my home and leaving mess for me to clean up.

Overall a good experience building with Highland.

Our sales manager provided useful suggestions on our new home design and floor plan enhancements. Both our sales manager and construction manager were accessible and responsive to our questions and requests during the new home building process. This builder provided several floor plan options that were attractive. Our new home building process took 7 months and I wish it hadn’t taken so long.

The only flaw in my house, the installation isn't thick enough I can hear my kids playing or talking even though room is on the other side of the house.

The overall house is good. Some of the work seems to have been rushed through. Little things here and there are not what I would call great but satisfactory.

Our experience with highland homes was for the most part a pleasant one. From start to finish the communication, customer service, and punctuation of our build timeline was exceptional. Tracy and James together made our experience pretty painless and exciting. Looking forward to making our house a home now. Thank you!

Highland has a good reputation and now after building a Highland Home I see why. Any issues I've had through the building process were addressed and handled to my satisfaction. I again would build with Highland.

Brick work and some cosmetic details could be improved.

Overall we are pleased with our Highland home.

All has been great with the exception of our backyard holding water. Cant get issue resolved via the builder or warranty... mosquitoes/ mud/ dog... needs french drain or crushed granite to resolve..

I have been pretty happy throughout the process. Several of the issues I have logged were resolved quickly. The only outstanding issue is one of the biggest. There is standing water on both the side and back yard far longer than acceptable(48 hours). I have requested resolution since the day I bought the house but the issue has not been resolved. It is a good thing it is not against the directly foundation but considering the size of the yard it is not acceptable to have standing water in those areas.

make sure you are happy with the construction manager as they are instrumental in the building process.

This is our second build with Highland and again completely satisfied.

We’re very happy with our new home built by Highland Homes. The construction quality, design, and attention to detail really impressed us. From the initial walkthrough to the final touches, everything was handled professionally. The sales team was friendly, informative, and made the entire process feel smooth and stress-free. That said, we were a bit disappointed to see the base price of our floor plan drop less than a month after we closed. We understand that pricing can shift with the market, but such a quick decrease felt discouraging, especially after making such a big investment. Overall, we still love our home and appreciate the craftsmanship and care that went into building it. We would definitely recommend Highland Homes to others, but we hope that pricing transparency becomes a stronger part of the buyer experience moving forward. ... More

It was good experience Doing good

The home buying experience was good. I enjoyed it.

Highland homes is a great builder but with this community having to deliver too many homes in short time, construction managers have too many homes in their hands hence some of the things are not being looked upon. My CM - Dillon was awesome and hence I got a good home, but I have seen my neighbors homes where the CMs are completely ignorant or MIA, and their homes are not up to the mark. Request Highland homes to assign more CMs to this community so that new homes constructed as per buyer's needs. I, personally do not have many complaints.

There were some things that were supposed to get done off the final walk through but they were not. We are still getting those things done over months later after moving in.

We’re enjoying our new home and really are impressed with the neatness of the neighborhood common areas !!

Overall great and stressful experience. I little disappointment my an expired welcome gift.

I will recommend highland homes to my friends they always try to help and also answer your questions Thanks to John from loan office and Bethany

People that seem to care about welcoming you into the Highland family...

We had a great experience overall with Highland Homes. The responsiveness of the sales reps and project manager could have been a lot better.

Overall, we love our house!