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Highland Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Highland Homes.

Read all 1368 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.5 out of 5 stars in Dallas Area

1368 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.4

Highland Homes in Dallas Area

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Customer Reviews

Highland Review

  • Anonymous
  • Verified HomeBuyer
  • May 19, 2020
  • Rockwall, TX

Ensure contracted workers are not souring Highlands name by their workmanship.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Highland Homes - We had a great experience here in Devonshire.

  • Kathryn R.
  • Verified HomeBuyer
  • May 19, 2020
  • Forney, TX

We had a great experience here in Devonshire. Jamie was amazing in the office and Blake was very thorough in his explanations about the different features of our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Highly recommended

  • Christina S.
  • Verified HomeBuyer
  • May 15, 2020
  • Little Elm, TX

Highly recommended

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Our sales consultant, Steve, was great to work with.

  • Neil S.
  • Verified HomeBuyer
  • May 14, 2020
  • The Colony, TX

Our sales consultant, Steve, was great to work with. He was knowledgeable, could articulate the value and was always looking to solve for "yes". Post sales, I thought the the execution on the end product is only as good as the trades that are hired. Quality of materials aside, I wasn't convinced that Highland had any competitive advantage in this regard.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Pecan Square Team are Fantastic!

  • Brian M.
  • Verified HomeBuyer
  • May 14, 2020
  • Justin, TX

My wife and I closed on our house in Mar 2020 and Edna and her team in Pecan Square were wonderful to work with. They were able to answer all of the questions we had in the process and able to get us the house built that we wanted with the features we needed. The construction manager Lonnie did a great job at keeping us updated weekly on our house's progress and in making changes when we needed them and following up even after closing. We plan on living in this house forever, but would definitely recommend this team to anyone looking to buy a new home. Beyond the team, the house we bought is ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very responsive

  • Clinton O.
  • Verified HomeBuyer
  • May 13, 2020
  • Prosper, TX

Highland was very responsive during the entire building process and more than once was already a head of any concerns that I had. No request was to big or small.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Team

  • Christopher T.
  • Verified HomeBuyer
  • May 12, 2020
  • Prosper, TX

Professional staff who takes the time to ensure you understand the process. They took the time to make sure that was introduced to the builder and design team before construction began. They made the home buying experience pleasant and stress free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Best Home Buying Experience

  • Gary Z.
  • Verified HomeBuyer
  • May 12, 2020
  • Prosper, TX

The entire Highland Team is professional, caring, genuine and the list goes on... Highly recommend Highland Homes. The homes are such great quality with so many amenities included in the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience!

  • Regis G.
  • Verified HomeBuyer
  • May 10, 2020
  • Rockwall, TX

Listen to advice of Judi, Russell and Zach. Honest and knowledgeable advice from all three!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Judy was a difference maker in me choosing Highland Homes and

  • Ty T.
  • Verified HomeBuyer
  • May 09, 2020
  • Rockwall, TX

Judy was a difference maker in me choosing Highland Homes and Sonoma Verde. Zach was great, and my builder Bob is top notch, still comes by to help with any issues I have period!! Highland homes is everything that they advertise, their construction specs are top notch, and the efficiency of the home is as good as advertised. I believe now they truly are the #1 rated builder in Texas and # 4 in the nation!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our new home!

  • Timothy H.
  • Verified HomeBuyer
  • May 09, 2020
  • Aubrey, TX

We had looked at many houses while searching for a home; our realtor showed us several different new homes in our current area, and went over any advantages or disadvantages with each. Highland Homes representatives were very friendly and answered any and all questions we had. Once we had picked out the home we wanted, any issues we had (all were small issues) were dealt with very quickly and without question. We would not hesitate to purchase from them again in the future.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Customer service

  • Jeffrey U.
  • Verified HomeBuyer
  • May 09, 2020
  • Lantana, TX

Highland homes is there every step up the way. Beginning to the end. Even after purchase the team checked in and any small issues discovered have been quickly resolved with a smile

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not totally satisfied !

  • Vincent P.
  • Verified HomeBuyer
  • May 07, 2020
  • Waxahachie, TX

The start on picking out home design center was great.The building of the house we had delays some out of buildings control but some was too.At the final walk through we found things that were marked but not completed after we closed and still for two mouths aren't.Miner stuff we were told to call directly to builders haven't been addressed.

Highland Homes responded:
Hi ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Highland Homes - We had a wonderful experience!

  • Blue S.
  • Verified HomeBuyer
  • May 07, 2020
  • Lantana, TX

We had a wonderful experience! From Ginger in the Sales office, to Kari at the design center and Alex our amazing builder every step was great! It is beautiful home, thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Harvest Townside

  • Robert A.
  • Verified HomeBuyer
  • May 07, 2020
  • Argyle, TX

Alicia, Reggie, and Lonnie are great! We are 100% happy-

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Todd W.
  • Verified HomeBuyer
  • May 07, 2020
  • Argyle, TX

Experience was great from start to finish

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Kellie W.
  • Verified HomeBuyer
  • April 21, 2020
  • Forney, TX

John and Debbie made our first home buying experience a breeze! Our house is beautiful down to the details.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cook home

  • Dwayne C.
  • Verified HomeBuyer
  • April 14, 2020
  • Rockwall, TX

Had a great home buying experience. We have bought other houses from Nationally so-called respectable builders, and have been very unsatisfied with the entire process. Would buy another Highland Home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The BEST Texas builder!

  • Brian B.
  • Verified HomeBuyer
  • April 14, 2020
  • Lantana, TX

We purchased an inventory home from Highland Homes previously and loved it so much that we decided to build with them again in the new phase. The entire build experience was smooth and so enjoyable. Our Construction Manager, Garrett, was amazing! He helped us every step of the way and when things came up he was quick to find the perfect solution. The sales team was incredible and always went above and beyond. We could not be happier with our home and could not recommend Highland enough!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing value and customer service

  • Elizabeth R.
  • Verified HomeBuyer
  • April 14, 2020
  • Melissa, TX

Ashley our sales manager and Jason our construction supervisor made the process extremely comfortable. They were easily accessible as well as attentive to any questions or concerns. They made the entire process smooth and less stressful. I highly recommend working with this Highland team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Highland combined the best quality of home with the best customer

  • Timothy A.
  • Verified HomeBuyer
  • April 14, 2020
  • Prosper, TX

Highland combined the best quality of home with the best customer service. Would definitely buy another, new or existing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing home!

  • Laura B.
  • Verified HomeBuyer
  • April 14, 2020
  • Prosper, TX

Beautiful home that is exceptional quality! This is my third Highland home and they are the best by far! I am realtor and see many homes but you can not find better!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience Working with Highland Homes

  • John L.
  • Verified HomeBuyer
  • April 14, 2020
  • Argyle, TX

Working with Todd Boydston at Highland Homes was a very enjoyable experience. Todd and the entire Highland team did a fantastic job from our first meeting to moving into our new home. I would highly recommend Highland Homes.

Highland Homes responded:
Thank you so much for the kind words! It is always our pleasure to help. I know you will love your new Highland home. :-) highlandhomes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality

  • Ben W.
  • Verified HomeBuyer
  • April 09, 2020
  • Aubrey, TX

Sales & Construction teams both exhibit professionalism.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Issues

  • Michael C.
  • Verified HomeBuyer
  • April 08, 2020
  • Rockwall, TX

We closed on February 19th and STILL have issues waiting to be corrected. At first we were told materials had to be ordered and they were delayed. Now we are told no one will come out with the COVID scare. Not overly confident that my issues are going to be taken care of ever at this point.

Highland Homes responded:
Hi Michael, I’m so sorry that this has been your experience with your new home. After speaking with our team, I’m glad to hear that we are ready to complete your request, but for the safety of our employees and homeowners we are not able to make these updates just yet. Your builder will continue to communicate with you when we feel that it is safe for everyone to complete this request. If you have any questions or concerns, please continue to reach out to our team and thank you for being a Highland ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2