Highland Homes Reviews in Dallas, TX

Dean was great to work with! You could tell he wanted to make the deal work because he recognized our family needs. Our realtor and Dean came together and the result is that we are in a great home. My only negative comment was (still is) the work was messy, meaning drips of paint, sheetrock mud in the cracks of the floors and mild scratches on things like the counters/windows. But again overall we are happy with the home and have no doubt that Highland will address our concerns without any pushback. Thanks again to Cary (our realtor) and Dean for working hard to find the middle ground.

I was disappointed that I was not told about the initial delay in the starting process of building my home. I was very impressed with James. He was thorough in explaining the time line of the building Process. He responded In a timely manner to questions & concerns I had. A request for certain paper work required for my loan was requested & sent several times.

It took a while to have plumbing issue resolved. Quality is not up to standards, I would expect, as corners were cut. Tile in downstairs bathroom is cracked and hidden in corner, wall to upstairs was poorly batched and noticeable, cheap paint throughout house.

Highland homes did an incredible job from beginning to end. The entire process was smooth. The builder did an amazing job, quality work and craftsmanship. Would highly recommend highland homes to anyone

Even though this review is coming out late, I must say highlandhomes Truly proved us wrong. The quality of service they put in was exceptional and on time. I would highly recommend.

Overall great experience

We appreciate the professionalism, patience and immediate attention to any issues we raised. We are enjoying our beautiful home and we are forever grateful to team highland homes for making this a beautiful reality. Thank you.

Would rebuild over and over again with Highland. Wouldn’t go anywhere else.

Don’t like painted hinges and brown windows in a gray house

Highland Homes are good. It is a better home than a lot of other builders I’ve seen. Certain things could have been done better.

Quality home construction and very responsive to any issues that may arise after closing...

Actually disappointed with the new build construction and lack of responsiveness with our Highland home. (Quite inferior to our previous Builder home/experience). No doubt that the bones of the house are quality; however, overshadowed by the subpar craftsmanship of the internal and external finish out. Several major issues pointed out to the construction manager during the building process along with many cosmetic issues prior to closing. Unable to use our master shower upon move in and zero faith that any of our issues will now be address since the money has now been funded to Highland. Just to list a few: chunks of concrete missing on sidewalks and patio, grout lines of disarray and missing completely in some places, 2 doors damaged, backsplash tile uneven, broken marble in the master bath, drywall cracks and visible seams, and paint on tile, wooden floors and on trim. We have lost faith in Highland Homes and would not recommend them. ... More

Sales team and builder did an excellent job. House was completed as designed on time.

The entire process went great from start to finish. We bought a spec home and used Highland financing for our purchase. All the Highland employees from the sales associate to the loan officer were always ready to answer our questions and made the process stress free and pleasant. The construction manager did an excellent job addressing what issues were found during the inspection and everything was competed well before closing. We went with Highland Homes because of their excellent reputation and they definitely delivered with our purchase.

Gorgeous home and great quality for the price.

For the price pointe, Highland homes builds a respectable home.

No internet. Asked them to come out to fix things wrong once I noticed things not right and they have ignored me once I closed. Yet they said contact us we are always here

Highland has a good reputation and now after building a Highland Home I see why. Any issues I've had through the building process were addressed and handled to my satisfaction. I again would build with Highland.

I absolutely love my new highland homes. They were very informative every step of the way and I was involved in every process.

The complete staff of Highland Homes were excellent to deal with on every aspect of my new home buying experience. The follow up communication with building progression along with pictures was superb. They made the process an enjoyable experience. Upon final completion of my new home, the walk-thru went smoothly. I would highly recommend purchasing a new home from Highland Homes.

Jeff and Colleen have been a pleasure to work with. They pay attention to every detail. They are true professionals and sincerely care about their customers.

Hands down the beat home buying experience I’ve ever had. The staff are friendly and professional and will not disappoint.

A great experience. The whole process was better than I expected. Wonderful service from beginning and still helping now. We enjoy our new home

Great people!

Great team to work with