Highland Homes Reviews in Dallas, TX

My only interior problem is with the USB UBS? plugs. They don't let you plug anything into them. I have waited weekS for someone to come take them out. I have been using extension cords that are not handy or safe and I am tired of it. And for an energy efficient home, I am surprised that 11 lights come on in the bathroom with one switch! There is no other choice. The garage is so small there is no place for storage. My main complaint with the yard is how uneven the dirt was before they laid the sod. It is lumpy, uneven, with ruts and hard to walk on. It gets very muddy from lack of proper drainage. It slants too much, on the side of the home, to even walk on it safely. I hate it! ... More

I really haven’t had any issues since moving in. Love the house!

From the day we went to just look at Waterscape, Highland was the first model home and ended up being the ONLY model home we chose to go into. We fell in love with it the minute we walked in. Zach, our sales counselor, did a tremendous job at showing the value of everything included and we ended up getting a bigger home at the incredible price it was priced at. Judy, our design specialist, truly went the extra mile to show us what would make the house stand out without going overboard in design costs. Lastly, our construction manager Chris outdid himself. The amount of workmanship and artistry that was put into the building process has led to nothing but speechless comments when we have guests come to visit. I have not one complaint with Highland and will only ever recommend them to anyone I come across. ... More

Great experience

the quality of workmanship and materials are ok, based on what you pay for. But they house should have been cleaned more prior to moving in. We've only lived in this house for over a month, and will have it inspected by 6 months time before warranty expires.

We couldn't be happier with the choice we made to buy a Highland Home. It started with our first experience with the sales rep and has continued with our builder through our move in date. They go above and beyond to provide great service and their product is top notch. Highly recommended!

Our entire experience from the start has been excellent with Highland Homes. Jeff and Colette were wonderful when we were buying and Shane has been an extremely responsive and thorough builder. The build quality of our new home is excellent and minor adjustments are handled immediately to our utmost satisfaction.

Make sure that you ask questions and convey your needs and concerns that are realistic. Give the staff enough time to follow up and coordinate with their outside resources and sub contractors to take care of work task. Keep check of lists and compare with the staff. Patience is a virtue and everyone will appreciate it and work diligently on your behalf. We are so thankful for the excellent staff whom helped build our home!

Working with Highlands Homes has been an amazing experience!!

Gary and the team were excellent to work with!!

Great Homes, love the floor plan I purchased. Energy efficient. Quality craftsmanship. Beautiful home inside and out. Highland Homes lives up to their name and reputation.

Smooth process, love everything about our new Highland Home. Couldn't be happier!

We have encountered numerous issues ranging from cosmetic to a leaking roof. On the bright side Highland has been quick to respond. But it has been disappointing that a new home can come with so many problems.

Excellent staff. We love our home.

The sales office was unreliable--missed scheduled appointments, never in the office. Every change order had to be revised multiple times because it was so wrong, math was off, double charges, and lack of attention to details.

House Orientation to be better and to show all homes is advisable

The whole experience was handled easily and professionally. The warranty issues have been minor and handled quickly once I submitted them online. Good company to business with and would recommend them to anyone looking to buy a new home.

We are very satisfied with our new home. Our builder was really good.

HighlandHomes gave many options and flexibility to us in our selections to personalize our home!

Very pleasant experience. Loved working with Anna and Victor. We love our home.

Great Quality and an Overall Great Experience! The entire Highland Home team did and does an amazing job on their homes and for their customers!

We are very happy with our Highland Home. Their entire staff has been great to work with.

We love our Highland Home! Highly recommend. Excellent work and customer service.

We have a Highland and convinced my parents buy a Highland. Wonderful responsive service. Issues were rectified in a timely manner. Next I would like to setup to Highland's higher end Huntington homes.

We had a few issue due to poor workmanship on contractors or possibly unknowing mistakes but overall anything that was broken was fixed quickly and completely by Justin. Our builder manager was great and always there for us.