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Highland Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Highland Homes.

Read all 1382 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.5 out of 5 stars in Dallas Area

1382 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.4

Highland Homes in Dallas Area

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Customer Reviews

Amazing house

  • Alberto M.
  • Verified Homebuyer
  • September 11, 2019
  • Argyle, TX

I highly recommend Highland Homes. The whole team has been really amazing. I have reported a couple of issues in my house and the manager has taken care of them very quickly. I am very satisfied with my brand new house. Thanks Highland Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - I have bought two houses from Highland and have a great experience

  • Jared D.
  • Verified Homebuyer
  • September 10, 2019
  • Frisco, TX

I have bought two houses from Highland and have a great experience both times.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Terrific experience thus far!

  • Diane N.
  • Verified Homebuyer
  • September 10, 2019
  • McKinney, TX

Robbie & Nelli were great to work with. With them I could count on responsiveness and professionalism.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the Typical Old Veteran's Home

  • Lloyd B.
  • Verified Homebuyer
  • September 10, 2019
  • Forney, TX

I am a 68 year old Disabled Vietnam Veteran. With my service, family, Pastoral Ministry, and pursuit of education, I owed a house almost 42 years ago. I did not have it very long. So, from parsonages to rent houses and living on the wife's family property, I had no retirement and no home to retire to. At this point, I was introduced to Highland Homes. They offered me a well built home with plenty of incentives with an affordable price. They also provided help to find Texas VA financing. It is the largest house that I ever lived in. Instead of being warehoused in an Old Veterans Home, I live ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mostly good.

  • Anonymous
  • Verified Homebuyer
  • September 10, 2019
  • Prosper, TX

I love the house, but I hate living on a street with active crews. Not just American Legend, but Highland crews too. They are messy, noisy and inconsiderate.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 2

Great people to work with!

  • Paul A.
  • Verified Homebuyer
  • September 10, 2019
  • Lantana, TX

Melissa (builder) and Julie (sales) were both incredibly responsive and helpful. Couldnt ask for better people to work with. This is especially true when we originally had no timeline which turned into a strict deadline. They went above and beyond to get us in our house ahead of or first born arriving. Would highly recommend working with them and certainly would work with them again in the future.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Home

  • Anonymous
  • Verified Homebuyer
  • September 10, 2019
  • Little Elm, TX

Very happy with our new home. Did have some issues with incorrect tile being installed and not caught until the day we closed. Doug helped us get everything switched out immediately to the correct style. Very happy with the tall ceilings and bay window in the master bedroom.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Questionable workmanship

  • Anonymous
  • Verified Homebuyer
  • September 07, 2019
  • Aubrey, TX

WE PURCHASED IN SANDBROCK RANCH. WE HAVE HAD WEEKLY ISSUES WITH THE HOUSE. THE ON GOING ISSUE IS AN ELECTRICAL PROBLEM . ITS NOT JUST US, ITS NUMEROUS HIGHLAND HOMEOWNERS IN SANDBROCK WITH THE SAME ISSUE. WE HAVE BEEN TOLD THAT THE BREAKERS TRIP BECAUSE THE CODES ARE STRIC, BUT OTHER BUILDERS ARE NOT HAVING THE SAME ISSUES

Highland Homes responded:
Hi ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Follow up needs improving

  • Howard G.
  • Verified Homebuyer
  • September 04, 2019
  • Celina, TX

I gave stated this before that while my house was be built it was very difficult to get progress reports from our builder . Now we are also working with the warranty division on a serious paint issue on our kitchen cabinets.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

New Home

  • James B.
  • Verified Homebuyer
  • September 03, 2019
  • Forney, TX

Highland homes have exceeded my expectations when it come to fixing any issues. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Highland home team for The Grove is A team.

  • Sam C.
  • Verified Homebuyer
  • September 03, 2019
  • Frisco, TX

Highland home team for The Grove is A team. Sales manager/construction manager are great to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Purchase Experience

  • Samuel P.
  • Verified Homebuyer
  • September 03, 2019
  • Royse City, TX

Best Home buying experience, will recommend to anyone, since the first time we walked to the door you can feel the warm welcome, great availability and patience to provide all the information we needed. From our introduction with Joy at Devonshire, Zach and Judy at Our community Waterscape, Zach was really patience and alway available with great professionalism, Judy with great guidance for home options. Chris our Construction manager making a great house for us. 5 star all the way!! Mat and Vick helping us with our financing. Every one was great I really appreciate for making this a truly ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding experience

  • Daniel W.
  • Verified Homebuyer
  • September 03, 2019
  • Prosper, TX

Corporations are simply a legal entity that is composed of people. The people make the organization. The people at Highland Homes in Star Trail have impeccable character and integrity. They are trustworthy and fair. You cannot ask for more from a home builder. I can highly recommend Highland without any reservations.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New home

  • Allan J.
  • Verified Homebuyer
  • August 21, 2019
  • Argyle, TX

Be sure you understand the plan you want to build. The upgrades will set your home apart and give you more enjoyment. Be sure and check all your options. Be sure to communicate with the office support team and selection staff for your options to make sure you get what you pay for. They are the most important people to ensure your satisfaction. This group is the ones that can make sure your builder is updated on your home.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Very responsive; overall love our new home.

  • Jennier B.
  • Verified Homebuyer
  • August 20, 2019
  • Aubrey, TX

We’ve had an excellent experience, particularly when dealing with our Construction Manager Cody R. Cody is very knowledgeable, thorough, and follows through. We are having a minor fly issue (they are coming in the garage and through our adjacent bathroom wall...) and within minutes of notifying Cody, he was here and arranged for pest control. He and the contractors that have come out have been attentive and courteous.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality of The Home

  • Gilbert K.
  • Verified Homebuyer
  • August 20, 2019
  • Aubrey, TX

We looked at multiple builder prior to Highland Homes and I have to say there was something about the quality of the house that just set Highland Homes apart from other builders. When we met with the construction manager, I made sure to compliment him on the work very well done on our house. I see ourselves in this house for a long time and I look forward to amazing memories with my family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Was a pleasant experience all the way through.

  • Arthur D.
  • Verified Homebuyer
  • August 20, 2019
  • Royse City, TX

Was a pleasant experience all the way through.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Veery pleased with Valerie and Michael

  • John Y.
  • Verified Homebuyer
  • August 20, 2019
  • McKinney, TX

I am very impressed with the Highland build process. Valerie did a great job making sure we built the house we wanted and made sure we got the best deal possible. Michael is one of the most impressive people I have done business with. He made sure we were 100% satisfied every step of the way. There were a few times we weren't pleased with the process and he went out of his way to make sure that things were take care of. I would definitely build with Highland again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Brick work and some cosmetic details could be improved.

  • Anonymous
  • Verified Homebuyer
  • August 20, 2019
  • Aubrey, TX

Brick work and some cosmetic details could be improved.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Resolution of Post Closing Issues

  • Randolph S.
  • Verified Homebuyer
  • August 19, 2019
  • Forney, TX

Caleb has been extremely responsive to issues that have surfaced post closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Second Highland Home - great work again

  • James V.
  • Verified Homebuyer
  • August 13, 2019
  • Argyle, TX

We have purchased two homes, fifteen years apart and been impressed on both occasions. The prices are reasonable, the designs are attractive, and the quality has been long-lived. On a personal level, the individuals on the sales and service teams are excellent. They are reasonable, responsive, and trustworthy. I'd come back for a third home if the need arose.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic!!

  • Gary B.
  • Verified Homebuyer
  • August 13, 2019
  • Little Elm, TX

They go above and beyond. They listen to your desires and fit them into the floor plan that fits your need. These folks have never heard the word no.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

SandBrock Ranch !!!

  • Corwin S.
  • Verified Homebuyer
  • August 13, 2019
  • Aubrey, TX

Will & Kelsi were awesome in helping us through out the entire process. Also a huge thanks too Alex our construction Mgr.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Outstanding experience from sales counselor to builder to senior

  • David R.
  • Verified Homebuyer
  • August 13, 2019
  • Lantana, TX

Outstanding experience from sales counselor to builder to senior executives. Great quality with outstanding follow up and warranty issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Best builder

  • Isaac K.
  • Verified Homebuyer
  • August 13, 2019
  • Little Elm, TX

You always feel welcome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5