Highland Homes Reviews in Dallas, TX

This is my families 4th Highland home purchase. Two for my wife and I and two of my daughters built with Highland. I’m a realtor so I know the choices available and we wouldn’t build with anyone else.

Remarkable experience from start to finish. Special shout out to Bryn, Rachel and Blake. Truly an “A” team of expert professionals that also understand you have to care about customer before selling a home.

My family homebuying experience was personally the smoothest out of all the homes we have purchased despite issues with the in house lender approving and rescinding the approval closer to our original close date. Nichol C was excellent from the start until our closing date. He’s truly an asset to Highland Homes because he really took it personal when it seemed like the deal was done. Just when we thought it was over officially he helped us navigate through this tremendous hiccup & led us to such a wonderful person. Natalee D who was able to assist us in getting this deal completed. Mattew B was awesome as well despite us not being able to get the deal done with him. Closing on this home was such a team effort, and I don’t say that lightly. It truly felt like we were a family on this journey. My family and I love our Highland Home. Thanks again to everyone who played a role in making this happen! ... More

Edna. Kim. David. All awesome. Second home with you all. Thx u.

The entire Highland team was great. Todd was very accommodating to setup the home and Jason was a wonderful builder who kept us in the loop throughout the construction process

Highland delivered in all aspects of our home buying process. From the first meeting through the build process and financing, we were very impressed with the people and the home quality. A great experience!

Alicia and David have both been amazing. 10/10 experience

I love my Highland home! It was such an easy process from start to finish- everyone at Highland Homes was so kind. I highly recommend Highland Homes.

We are a return client for Highland, having bought our first home in the DFW metroplex in 2014. It was a great experience in 2014 and even better in 2022, when we signed the contract for our preferred single-level plan that very few builders offer at this scale and quality. Starring from the sales interaction to the build out, everything was centered in what would make sense for the buyer and responded to from that perspective from Highland. We continue to be a very satisfied return client.

We have lived in our new highland home for a few months now and are absolutely thrilled every day we get to wake up in it. From start to finish Highland has been professional, easy to reach and demonstrate quality on every corner of the experience. We have had a few small things to warranty and they have been nothing but understanding and on top of it. I can not reccomend this company enough! Thank you highland for such an amazing experience

After not having the best experience at the 45' lots, we went to the model home of the 50' lots and this is where our great experience started! Julie was such a pleasure to work with through out the entire process, and our builder Tom was very knowledgeable and was very responsive. We would recommended Highland and this team team to anyone that asks us for advise.

"John" From Highland home, I wanted to express my sincere appreciation for the exceptional work you've done on our home. Your attention to detail and dedication to quality craftsmanship have truly exceeded our expectations. Your professionalism and timely completion of the project have been particularly impressive. We are thrilled with the results and have received numerous compliments from friends and family. Lastly i also want to thank our construction manager "Kevin" who did an exceptional job in capturing all the minute details with patience. Thank you for making our dream home a reality.

Very responsive to work orders, personable, respectful, and professional. Easy to make appointments for repairs. The quality is great and the service is equally wonderful. This is my 3rd Highland home and I’ve had wonderful experiences every time!

Dear Highland home, Brandon, Julie and Donna, I am writing to express my sincere gratitude and appreciation for the exceptional experience I had while working with your team. From the initial consultation to the final walkthrough, every step of the process exceeded my expectations. First and foremost, the level of professionalism displayed by your entire team was remarkable. Communication was clear, timely, and transparent, making the entire building process smooth and stress-free. I always felt well-informed and confident in the progress being made. The quality of workmanship and attention to detail demonstrated by Highland Home Builders is truly commendable. The craftsmanship in every aspect of my home, from the foundation to the finishing touches, reflects a commitment to excellence that is second to none. It is evident that your team takes great pride in delivering homes of the highest standard. Moreover, we would like to express my gratitude for the flexibility and willingness to accommodate my specific needs and preferences. Your team went above and beyond to ensure that my vision for my home was realized, and the final result surpassed my expectations. In addition to the outstanding work on the construction itself, we must commend your team for their outstanding customer service. Every member of your staff I interacted with was friendly, knowledgeable, and genuinely invested in ensuring my satisfaction. we would wholeheartedly recommend Highland Home Builders to anyone seeking a home builder that combines professionalism, craftsmanship, and a customer-centric approach. Thank you for turning my dream home into a reality. we are truly grateful for the positive experience and the beautiful home we now have. Regards, Kish and Nish ... More

We had a few hick-ups at the 3-month mark. We let them know about the issues and they were very responsive, after that our experience was exceptional. Thank you!

Absolutely amazing building experience! Zach did an exceptional as construction superintendent. He was engaged and available anytime I had questions. He communicated consistently and transparently. Thank you, Zach!

My husband and I built a new home from scratch and had a fantastic experience from start to finish. The sales and construction team took the time and care to answer any questions in a timely manner. Best customer service. We are so happy and proud to have a Highland Home!!

Overall great. Really no warranty issues 4 months since closing. Be sure to get 2 towel bars in your bathroom. For some reason they give you one - even though you have 2 sinks and 2 hand towel holders. Very happy with the house so far.

This was my 13th new home. The first by Highland Homes. What a great experience of having Highland Homes through this process. Darren and Jesse are fantastic. Not only is the workmanship and quality outstanding, the sales and building team keep you informed and aware of the stages of development. After living in homes built by other well known builders in the USA, none of them hold a light to Highland.....

Our journey to our Highland Home started when we were visiting Texas from California. My sister had just built a home in Royse City with another builder in a different sub-division and while visiting her, we stopped by the Highland Home model at Creekshaw. We were greeted by a very knowledgeable and friendly sales consultant, Angela C. My wife and I were very impressed with the quality and intelligent design of the home, with no wasted space. We immediately fell in love and did not even bother to visit the adjacent model homes from the two other builders. The highland Home checked off all the boxes. My wife and I both have family in the Dallas area and had been thinking of eventually putting some roots down in the area, but had no intention of building a home for several years. Angela C. took the time to get to know us, did a fantastic job educating us on the area and what differentiates a Highland Home from it's competitors. She was not pushy and always stressed that she wanted us to make a well informed decision. We left to go back home to California and stayed in touch with Angela C., who was always responsive and promptly addressed any questions or concerns we had. After several months of educating ourselves and with Angela C. guiding us through the process we signed a contract to have our home built by Highland. I can honestly say that without Angela's patience, guidance and professionalism, we probably would not have moved forward. Now for the build experience; We were blessed to be assigned Dustin D. as our builder. Dustin was truly a blessing. The pride he takes in delivering a quality home shined through, from the pouring of the foundation to delivering a beautiful home for us. He would pick up on things before we even had a chance to point anything out. Dustin was in constant communication with us throughout the build and made sure we understood every aspect of every phase the build was in. Dustin was extremely patient throughout the building process. He was prompt in responding to any questions we had. Remember, we were in CA while our home was being built in TX. Dustin would send us pictures and talk through any questions or concerns we may have had. Dustin would always say, "I take great pride and getting back to my homeowners promptly, so they are not left hanging". This guy is a Gem and a rare find! Although we build a tract home, Angela C. and Dustin D. delivered a better than custom built home buying and building experience. Highland Homes should be proud to have these two professionals representing them! ... More

Building a Highland home was a great experience! Josh and Edna (and the whole Highland team) were fantastic! They made the process fun and easy. I knew we were in good hands with them. They answered all of our questions, and their hard work and dedication assured us that we made the right decision building with Highland!

This will be my 4th new build home and the best experience ever! Everything was smooth from beginning to end with no issues! Not one problem with the builder, sales manager and customer service is definitely A+. The house is absolutely beautiful and everyone of my friends and family said it is the best looking home I have ever lived in! I will forever be thankful on how wonderful my home looks ! It is so warm and so beautiful !! Thank you so much for A+ treatment ! Layne and Brian are the best ever!! I am spreading the word to all my friends and family where to come and buy their next home if they want the best experience ever! ... More

Purchasing a home with Highland Homes has been a great experience. The professionalism of the staff and builder, combined with the post-purchase warranty and their responsiveness, provides peace of mind. It truly feels like you're getting value for your purchase.

We had a wonderful experience from working with sales, design and construction. I would like to highlight our experience with Clayton, he kept us informed and was always actively responding to any questions or concerns we had. He did an outstanding job. I would recommend Highland as a builder to any one considering a new home.

Overall experience has been great. I really love my home.