Highland Homes Reviews in Dallas, TX

I love highland homes. From my salesman Zach to the project manager Chris. Everybody was very prompt in answering questions, concerns, and just very friendly all around. We only have had one issue which was a sprinkler leak, and highland fixed it the next day. Otherwise, no other problems have come up. I definitely would recommend highland!

The complete transaction from visit to sales office and meeting with Jamie to signing contract was very smooth. Then picking out the colors and other itrms to finalizing plans was smooth. Our builder Angel did and outstanding job and the house turned out beautiful. Then closing went well . We have been in our home for over a month. We had a few warranty issues and our builder addressed them immediately. Over all we are very pleased with our home and would highly recommend them to other prospective home owners.

Sandbrock Ranch is a great development. Love the Amenity Center and all the open areas. Will, Kelsi, and Blake were, and still are, responsive to my needs and requests. Great Team!

I love the home. It meets my needs and is energy efficient

Highland Homes for a tract home has build quality unlike any other builder in the Dallas Market. They go beyond with individual lot soil testing, to ensuring that the home is built with quality and it's standards for ensuring that your home is well insulated to 2022 standards. When you buy a new home it is important that you at what is "behind the curtain". Any one can make a house look like it's worth a million dollars on the outside, but that is just makeup! Ask the questions and understand what is "behind the walls" and how they determine the structure for the foundation. As you will find out if you haven't already if you build a beautiful looking home but the foundation is flawed you are not going to have a beautiful home for long. Like everything else you get what you pay for. Go to Highland first allow them to tell you what they do and then go talk to some other home builders and ask them the questions that the Highland sales person reviewed with you and see how they answer them. I'm sure that you will come to the same conclusion we did... We're going back to Highland to buy our home. ... More

Our home was initially scheduled for completion in March/April. We told them no rush, as May was good with us. They scheduled closing May 30. I emailed more than once to confirm closing date as they appeared behind, mostly due to them stopping work on my home to build their new model (they verbally confirmed this was true.) We pushed closing back one day due to last day of school activities. The day before closing (on the original close date!), we still had a broken window, no fence, a leak in the bathroom, no inspection certificate, and MANY other major issues. They first wanted to do an affidavit for the repairs, but then after not passing inspection had to delay our closing TWO WEEKS. Had we been contingent, we would have lost the house, or been homeless. They acted like it was no big deal. Once we finally closed, we had to chase down keys, and still had a short affidavit. It took them 7 weeks to finish what they promised in 7 days. And we only got it done because we went to social media and got a meeting with the regional. They still don’t care about how much they inconvenienced us, or the HOURS of my time wasted with their contractors after closing. They made MANY mistakes along the way - I still have things that are wrong that I’m choosing to live with because I’m done fighting them. They admitted they didn’t give us their best but made no other amends. It’s been a horrible, stressful process - right in the middle of our family adopting and going through heart surgeries for our new son - and I could never recommend them as a builder. ... More

Very pleased with my Highland Home.

Of the many homes we have purchased over the past 38 years, this purchase was the best. Top quality and best sales finance and construction team I’ve ever worked with. I’d do all again.

Very happy with our home. The customer service is excellent from sales through to construction and follow up.

Seriously impressed. I can honestly say I came into this process with skepticism and doubt- I have been impressed at every turn. There were a few times I was unhappy/nitpicky with work done. It was met with very quick response and immediate change. Our builder Daniel and our salesman Duwayne were always true to their word- and provided the highest quality professionalism, Customerservice and work done.

Great experience from start to finish! Beautiful home and very helpful staff!

We have trusted Highland to build a home for us on multiple occasions. They are a solid team and easy to work with.

Highland Homes is one of the best builders for residential purposes. Response for issues is very good and employees are very knowledgeable and easy to deal with.

They make the process easy and fun. You’re included all the way through the process.

Great builder, very professional and responsive staff, good neighborhood amenities, good value.

Another excellent experience and proud Highland Home Owner.

We could not be more happy with the purchase of our Highland Home and our new neighborhood. Everyone at Highland goes above and beyond to answer all questions and exceed our home buying experience. We love being a part of the Highland Homes family!

Blake, Julie and Allison were fantastic to work with through the entire process! They were always available to answer my questions and gave me confidence in their product. I love my Highland Home and am so happy I chose them to be my partners in building my new home!

Working with Highland on the new home turned out to be a great experience. From Sales to Construction everyone we dealt with was very nice and helpful. Will be recommending them to all my friends.

Love my new home. The two thing that bothered me, is that the ceilings are also painted gray and the missing shelve in the master closet. I know how to paint and can buy shelving, so I'll fix that.

Very happy with our home that we feel was extensively made for us. Everyone had been so wonderful in this process. 2nd time HH buyers. Would do it again!

Highland homes has made building a home an enjoyable experience. Their helpfulness, attention to detail, quality, and responsiveness is unmatched in any other builder I have dealt with. I would more than recommend Highland to new buyers. I encourage using them. I have already recommended them to many friends and family members. When people walk into our home, it takes their breath away and we get asked who the builder was. Highland is wonderful. Wonderful!

It was a great experience. The sales manager Ryan was always and is still ready to help with any questions or concerns. He is very knowledgeable about the home building process. It was a great experience. I would recommend Highland homes to family and friends.

Very well built

Only been in the house for 4 weeks but seems to what we hoped for!