Highland Homes Reviews in Dallas, TX

Good people to purchase your mortgage with!

Builder has been great to respond to minor issues experienced with the project. Great home designs.

I was rushed to close as I was told the house would be ready when I moved in. Since I have moved in the issues I have pointed out have been slow to be addressed and I’m still dealing with a lot of the same issues. Once they are addressed they seem to be handled. Just shouldn’t be so hard to have things handled when I did my part.

We have been happy with responsiveness shown by Highland Homes.

Love Trinity Falls neighborhood and love our new home. It was great working with Valerie at Highland Homes.

From the negotiation, extras, design center options, construction, on-site changes to the final product, we cannot be happier. It has really been an excellent experience!

They were responsive to our requests and concerns.

beautiful, quality home, responsive team effort on all levels.

Great experience

Love Highland homes just wish they were more responsive to warranty request or customer satisfaction request

I was very disappointment with the whole process. First the tile and the flooring, back splash was installed with the incorrect ones from the ones I chose. The house was not complete for our first walk through and we had to do another one which had a lot of issues also. We are now having issues with leaking in our roof and has damaged the drywall in our garage. The water meter is leaking and has caused me to have a very high water bill. This issues all have been dealt with but I feel that this should not have even happened in the first place. I think it was poor workmanship and materials that caused the problem but as a home builder it should be your job to manage these issues from occurring. ... More

Complete experience was great! Both sales and builder listened to any issues we had and resolved them all to our satisfaction.

We looked at all the new home builders in our area and would not have made any other choice. Highland quality shows the second you walk in and after living in our home for a month our choice to build Highland did not disappoint! We love it. Everyone kept asking how our build was going through the process. They make it easy and seamless. We’ve recommended Highland to everyone and have tried to get everyone we know to move closer to us to share the same great experience! 5 stars!

Beautiful home, fabulous neighborhood - thanks Highland Homes!

Listen to your salesman and project manager, they have vast experience and can help you make decisions.

Great company and awesome quality provided in the build.

Great customer experience. Any issues we had were always resolved in a timely manner

Good job

Very impressed with our property. We feel we have a real quality home.

Couldn’t be happier!

From start to finish, working with the Highland Homes team was a really great experience. I was not looking forward to the process of building a new home based on homebuilding experiences I'd heard from others. Highland Homes made the process not only easy with lots of guidance but even rather enjoyable. The sales staff and the construction manager were so very helpful and very patient throughout the entire process. We changed our minds a few times, got picky about a few things, and fretted about a few things. The staff was always willing to help us through issues with great communication and we could not have ended with a better result. Thank you Highland Homes for helping us get into our dream home. ... More

My new home sale went without a hitch and the Highland Home Loan officer was very accommodating and found ways to make the financing possible. I would recommend the Highland home building and buying experience without any reservations.

Great experience

I've bought many homes over the years and have never had a more "personal" and "engaging" experience. Highland Homes should be applauded for their professionalism. Their willingness to listen to my needs allowed them to deliver to me, a beautiful home that met my vision 100%.

Too many build quality issues. Concerned they will not fix some of them. Most materials used are of low quality. Installation of many items not done well. Very slow to address issues.