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Highland Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Highland Homes.

Read all 1266 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.5 out of 5 stars in Dallas Area

1266 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

Highland Homes in Dallas Area

View Homes

Customer Reviews

Great buying experience and very professional

  • Leon R.
  • Verified HomeBuyer
  • September 21, 2023
  • Melissa, TX

Buying from Highland Homes was a great decision for first time home buyers like us. Ashley and Stephanie from the Sales were super helpful and always made time to answer our questions and suggest what will work and wouldn’t . Our builder Shane was super. Very understanding and patient through the whole process and post moving in as well continued to help us with things we only noticed later. Go for Highland Homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality and customer service at its best!

  • Syeda K.
  • Verified HomeBuyer
  • September 20, 2023
  • Celina, TX

Our entire home buying experience with highland homes has been on another level, from customer service to quality to attention to detail…the designer options were also very high end and we feel like highland delivered us a home that was worth every penny we spent. We would recommend Highland Homes to every home buyer in the market.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Could not have had a better experience!

  • Erin L.
  • Verified HomeBuyer
  • September 19, 2023
  • Justin, TX

We started a new build with Highland Homes last year while living in a different city. The Highland team made this process SO unbelievably smooth and wonderful, I truly could not have asked for a better experience. The sales team - Edna, Kim, Beth, and Janet were so amazing to work with. They were with me every step of the way answering all of my questions and ensuring everything was in order. Our PM, Jordan, is a complete rockstar. He sent weekly updates, photos and videos during the build, going above and beyond ensuring I was informed along the way. Anytime I needed anything, he was able ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Joseph R.
  • Verified HomeBuyer
  • September 19, 2023
  • Melissa, TX

KALEB was great through the entire process - even after the sale he has been amazing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick to respond to work orders

  • Tina B.
  • Verified HomeBuyer
  • September 15, 2023
  • McKinney, TX

I am grateful to have Mike as my builder. He is quick to respond and help in any situation. He goes above and beyond to make sure everything runs smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes are great builders! Scott S helped us at every step.

  • Mika B.
  • Verified HomeBuyer
  • September 13, 2023
  • Prosper, TX

We are very happy with our home. It came out just like how we had imagined it. The supply chain threw a few bumps at us along the way, but Scott S and Colleen M were very helpful and skillful in coming up with solutions and alternatives to keep the build on schedule. My wife and I like to stay engaged through out the process to avoid costly corrections. Highland home allowed us to fully engage with sacrificing our safely. Like any build, we found minor fixes here and there, Scott S was very responsive in getting those polished up. Inspections were a breeze. We financed our home ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best in business and customer care

  • Priyanka D.
  • Verified HomeBuyer
  • August 14, 2023
  • Prosper, TX

Our experience with Highland homes is exceptional . Of all the builders we visited and heard there is NO doubt that highland homes is the BEST. Right from the pre-sale discussions they have a positive vibe all the way. All areas like appointments, construction quality, detailed explanations, closing and mainly post closing discussions are taken with utmost care. When we cancelled existing highland contact and took a new one, we hoped to get that earnest transferred but it didn’t happen as it was so close to closing . It is fair on them as it is so close but that was the only thing we would ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes Is The Only Option

  • Vu N.
  • Verified HomeBuyer
  • July 25, 2023
  • Royse City, TX

We couldn’t imagine building our house with anyone else. The entire experience of finding and building a house with Highland has been absolutely amazing. The Highland team from Tom on the sales side, to Chris on the build side made the build process extremely smooth and stress free. We are from out of state, so Tom and Chris made sure we were always updated with the progress of our home. We got weekly calls and pictures throughout the entire build. Our house was finished on time, and we couldn’t be happier. If you’re thinking about buying or building a home, Highland should be your pick.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dustin was wonderful through the walk through and follow up items identified that need to be completed or fixed.

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2023
  • Royse City, TX

The Highland Homes sales person, builder and mortgage lender were all very responsive to my questions and reduced the stress of moving out of state to Texas.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great job all around!

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2023
  • McKinney, TX

Highland was awesome. Sarah and Valerie did a great job.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Venkata C.
  • Verified HomeBuyer
  • July 25, 2023
  • Aubrey, TX

Overall its a wonderful experience with the highland homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome Great Experience

  • Samuel Kehinde F.
  • Verified HomeBuyer
  • July 25, 2023
  • Aubrey, TX

Team is awesome. I add a great experience working with the team and communicated throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience with highland homes

  • Dixie M.
  • Verified HomeBuyer
  • July 25, 2023
  • Royse City, TX

Had a wonderful agent who helped so much and contractor who is very responsive and timely with issues

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

2240 Red Cedar Tr Prosper TX

  • Umer F.
  • Verified HomeBuyer
  • July 12, 2023
  • Prosper, TX

My builder Yale Burkel was amazing, he's the best around. One issue I am having is with the landscapers Daystar. They planted a dead tree in the front yard. Landscapers verified it was dead but have not come out to replace it. It would be great if Daystar can come out and replace the tree as the responsibility should not fall on the homebuyer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best home purchase...ever!

  • Sherin J.
  • Verified HomeBuyer
  • July 12, 2023
  • Melissa, TX

Our experience with Highland Homes has been nothing but amazing. From the moment we met our sales person (Ashley) and builder (Shane) we have felt comfort knowing that this purchase was in the best of hands. Relocating out of state is a terrifying experience and these two individuals did everything that they could do help with our plans and bring our dreams to reality. We will be recommending Highland Homes to all of our friends/family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our builder was great!

  • Charles S.
  • Verified HomeBuyer
  • July 06, 2023
  • Rockwall, TX

The building experience from the interior selection process to closing was seamless! Both Carol and Tim made this entire process enjoyable!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

This was a great experience

  • Reece Y.
  • Verified HomeBuyer
  • July 05, 2023
  • Wylie, TX

Building with Highland Homes was a great experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great overall experience

  • William B.
  • Verified HomeBuyer
  • May 23, 2023
  • Rockwall, TX

Tryston our building manager was great he did everything on his power to make my wife and I happy with the overall outcome of our home, the sales staff was very attentive to our needs in regards to paperwork needed for our lender to get our home closed early. I appreciate all the hard work and great customer service! I would definitely buy a Highland Home again!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was great with Ashley

  • Lin S.
  • Verified HomeBuyer
  • May 23, 2023
  • Melissa, TX

I just love highland homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Priya S.
  • Verified HomeBuyer
  • May 22, 2023
  • McKinney, TX

Great experience with Highland Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Experience

  • Jenna S.
  • Verified HomeBuyer
  • May 16, 2023
  • Argyle, TX

Great process & people! Excellent service & experience from start to finish! Thank you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

PROFESSIONAL, RESPONSIVE, & KNOWLEDGEABLE

  • Robert E.
  • Verified HomeBuyer
  • May 16, 2023
  • Argyle, TX

Dave gave us a thorough orientation of our home just prior to closing, and then has been attentive to our various queries and requests. He has actively secured and supervised all corrections to our "Punch List". Dave has a solid work ethic and is positive in spirit. He wants to ensure that his customers are satisfied and comfortable in their new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very pleased with overall Highland Homes experience and Caleb and Leslie's customer first attitude.

  • Christopher C.
  • Verified HomeBuyer
  • April 18, 2023
  • Melissa, TX

Everyone at Highland Homes were great to work with which helped to create a very positive experience during the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Alicia T.
  • Verified HomeBuyer
  • April 18, 2023
  • Justin, TX

We had a wonderful experience with Highland Homes. Our sales counselor and construction manager were awesome to work with throughout the entire process. If there was ever an issue during the build process they were quick to fix it and we love our home! We would absolutely build again with Highland in the future!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome!

  • TALISE G.
  • Verified HomeBuyer
  • April 18, 2023
  • Aubrey, TX

My home buying experience with Highland has been nothing but excellent! Kathy at the 45 ft lot and her staff is amazing!You won’t be disappointed at all!Get you a Highland Home Today!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5