Highland Homes Reviews in Dallas, TX

Started with Valerie. Best agent we met., Assisted us closely in all process steps. Being new to Texas we felt home with the welcome given by her. During the build, best lead contractor HH could ask for. Michael was very informative and responsive.. assisted us from design phase to final closure. We are at our easiest home ownership experience . Small thing we highlighted back for fixes and it was responded at the quickest time possible .. Michael was very hands-on and we felt very safe on this engagement and new house build. He delivered. HH itself delivered through your very good people.

Would recommend to anybody looking for a home.

Best ever home purchase experiences with Highland Homes. The builder would like to accommodate all our requests to make necessary adjustment through the construction process. Great quality of materials and customer service!

Highland made the whole process easy & we got a great home at an exceptional price!

It is really very nice

Right from when we started talking to our sales agent Todd to getting the keys in our hand, we had a very pleasant home buying experience. Everyone was very transperant and very receptive to all the questions we had. Our builder Garrett was amazing to work with. Empathetic, polite and always receptive to ideas, suggestions and changes. In such a competitive market, it really was a stress free experience building our house with Highland. Highly recommend them.

We are so thrilled to have a Highland Home. We had been under contract with 2 other builders that didn’t work out, but when we came to Highland, EVERYONE bent over backwards for us to move in our beautiful home! Tom was absolutely amazing from the beginning and Chris worked a miracle to get us closed before Christmas. It truly was an amazing experience. My family and I are forever grateful for our Highland Home team!

Brian has been amazing. He is extremely patient, responsive to any concerns, and has made this experience a lot less stressful than anticipated. He has been communicative and transparent every step of the way. Would not have wanted to go through this process without him.

We absolutely love the quality of materials used for building our home. Cannot say enough of Garett, our builder. He is the most knowledgeable, professional, responsive, dedicated, flexible and customer obsessed we have ever seen. Despite being in seller’s market, we had a wonderful experience working with Garett. Even after we closed our home, he regularly checks and makes sure that everything works fine. Garrett never said no to anything, be it 4am Sunday morning he will be there for you. We are so glad that we chose Highland and Highland chose Garett for us!

The process was easy and fast

We are so excited about our home! The whole experience was fantastic! Edna and the highland homes team really cared about us! They made sure we we’re getting everything in the design of the home that made sense for us! Our home would not be as fantastic if it wasn’t for the time and care they put into it! The communication and enthusiasm for this project was wonderful! Then during the building process Josh and Jordan and their team made sure we understood every part of the process. They were thoughtful and patient with our many questions! They went above and beyond to ensure the beauty and safety of our new home! We are so happy and grateful to have chosen a highland home! It really is different from other companies! I felt like part of a family! ... More

Nellie and Ashton do business as if they were working for us and not for a company

Our builder Garrett is very professional and helpful. We really enjoyed working with him and had a very good overall experience in this journey.

Drake was wonderful. Kind, patient (answered even my smallest questions; then said it all again when a friend wanted to hear it). He was thorough and made me feel like he worked for ME even though I was so happy to be buying such a beautiful home. If something wasn't exactly to my liking, he got it fixed or moved or whatever the case was. I would buy from Highland again in an instant.

They seemed liked they cared and wanted a very happy customer.

Highland delivered on its promises and exceeded our expectations. Home looks and feels amazing. Timely response to minor items is beyond professional. This is our second build with highland and we couldn’t have been happier Best builder

Thank you Saddle Star team for making my first building experience so awesome! Trevor was knowledgeable and so easy to work with. My neighbor who bought with the competitor commented on how nice my construction site always looked compared to their homes. Trevor went above and beyond during the entire process. Mary and Deb were so pleasant and helpful. I love my new home!!

Great customer service, it was a pleasure to work with your company. We are really enjoying our new home and entire smooth process of building. Every issue was addressed immediately and office was always on top of it.

Great customer service read carpet experience.

This was my third build and it was a great experience. Carol and John were professional, kept me in the loop and delivered me a home that I love.

We absolutely love our Highland Home! Ryan and Dave went above and beyond throughout the entire process. Communication and service was top notch. Even after the build process, Dave checks in on us while juggling other properties. We are Highland Home lifers. Thank you for making our dreams come true and then some.

Cannot say enough about Highland No other builder like Highland. Thanks to wonderful sales team Julie w, Julie b, and Helen but I want to give special thanks to Kareem R.. for his kindness his patience and attention he gave. I am telling all my friends about the Highland difference

We are so grateful to have Zach , Mike, and Trystan. Trystan has been always responsive and keeps us in the loop of when we will get things fixed/repaired. We are glad we closed with Highland even though there were lil issues here and there- because the care we received after closing is very impressive. Our project manager didn't just forget us.... but is still within our reach and responsive. We appreciate it. Especially with all the horror stories you read on other builders.... we are definitely glad we went with Highland Homes.

This is my third Highland home purchase & Shawn was, by far, the most knowledgeable and proactive builder we have ever had! His experience is apparent from the time you meet him & his attention to detail is appreciated. One would expect that after the sell of the home, you would not see or hear from the builder again, but this is not the case with Shawn. He stops by to check on us & make sure everything is functioning in our new home. Overall, he made the experience top notch by offering excellent customer service & building a great home! We feel very fortunate he built ours!

Doug was our builder. Despite going through this process from another state, his weekly updates and supper responsive for all of our questions have made this process very smooth and seamless. There were countless time where he helped made our decisions easier and we appreciate his professionalism throughout the process.