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Highland Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Highland Homes.

Read all 1285 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.5 out of 5 stars in Dallas Area

1285 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.4

Responsiveness 4.4

Highland Homes in Dallas Area

View Homes

Customer Reviews

Our dream home!

  • Katie J.
  • Verified HomeBuyer
  • January 31, 2023
  • Justin, TX

We are so excited about our home! The whole experience was fantastic! Edna and the highland homes team really cared about us! They made sure we we’re getting everything in the design of the home that made sense for us! Our home would not be as fantastic if it wasn’t for the time and care they put into it! The communication and enthusiasm for this project was wonderful! Then during the building process Josh and Jordan and their team made sure we understood every part of the process. They were thoughtful and patient with our many questions! They went above and beyond to ensure the beauty and ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ashton is very communicative and does what he promises

  • Billy G.
  • Verified HomeBuyer
  • January 24, 2023
  • Melissa, TX

Nellie and Ashton do business as if they were working for us and not for a company

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful and hard working builder

  • Manjula B.
  • Verified HomeBuyer
  • January 17, 2023
  • Frisco, TX

Our builder Garrett is very professional and helpful. We really enjoyed working with him and had a very good overall experience in this journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Drake

  • Emily K.
  • Verified HomeBuyer
  • January 17, 2023
  • Argyle, TX

Drake was wonderful. Kind, patient (answered even my smallest questions; then said it all again when a friend wanted to hear it). He was thorough and made me feel like he worked for ME even though I was so happy to be buying such a beautiful home. If something wasn't exactly to my liking, he got it fixed or moved or whatever the case was. I would buy from Highland again in an instant.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was Awesome!

  • Jeff C.
  • Verified HomeBuyer
  • January 17, 2023
  • Prosper, TX

They seemed liked they cared and wanted a very happy customer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceeded expectations

  • Mekki B.
  • Verified HomeBuyer
  • January 17, 2023
  • Frisco, TX

Highland delivered on its promises and exceeded our expectations. Home looks and feels amazing. Timely response to minor items is beyond professional. This is our second build with highland and we couldn’t have been happier Best builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Experience

  • Angela C.
  • Verified HomeBuyer
  • January 12, 2023
  • Rockwall, TX

Thank you Saddle Star team for making my first building experience so awesome! Trevor was knowledgeable and so easy to work with. My neighbor who bought with the competitor commented on how nice my construction site always looked compared to their homes. Trevor went above and beyond during the entire process. Mary and Deb were so pleasant and helpful. I love my new home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Zach

  • Irina K.
  • Verified HomeBuyer
  • January 10, 2023
  • Rockwall, TX

Great customer service, it was a pleasure to work with your company. We are really enjoying our new home and entire smooth process of building. Every issue was addressed immediately and office was always on top of it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The overall build

  • Twana R.
  • Verified HomeBuyer
  • January 10, 2023
  • Forney, TX

Great customer service read carpet experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic experience

  • David E.
  • Verified HomeBuyer
  • January 10, 2023
  • Rockwall, TX

This was my third build and it was a great experience. Carol and John were professional, kept me in the loop and delivered me a home that I love.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

An exceptional brand with world class service

  • Mercedes L.
  • Verified HomeBuyer
  • December 23, 2022
  • Aubrey, TX

We absolutely love our Highland Home! Ryan and Dave went above and beyond throughout the entire process. Communication and service was top notch. Even after the build process, Dave checks in on us while juggling other properties. We are Highland Home lifers. Thank you for making our dreams come true and then some.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience

  • WILLIE F.
  • Verified HomeBuyer
  • December 21, 2022
  • Justin, TX

Cannot say enough about Highland No other builder like Highland. Thanks to wonderful sales team Julie w, Julie b, and Helen but I want to give special thanks to Kareem R.. for his kindness his patience and attention he gave. I am telling all my friends about the Highland difference

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love Highland Homes!

  • Joey Y.
  • Verified HomeBuyer
  • December 20, 2022
  • Rockwall, TX

We are so grateful to have Zach , Mike, and Trystan. Trystan has been always responsive and keeps us in the loop of when we will get things fixed/repaired. We are glad we closed with Highland even though there were lil issues here and there- because the care we received after closing is very impressive. Our project manager didn't just forget us.... but is still within our reach and responsive. We appreciate it. Especially with all the horror stories you read on other builders.... we are definitely glad we went with Highland Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shawn is the Best Builder Around

  • Tabitha B.
  • Verified HomeBuyer
  • December 17, 2022
  • Argyle, TX

This is my third Highland home purchase & Shawn was, by far, the most knowledgeable and proactive builder we have ever had! His experience is apparent from the time you meet him & his attention to detail is appreciated. One would expect that after the sell of the home, you would not see or hear from the builder again, but this is not the case with Shawn. He stops by to check on us & make sure everything is functioning in our new home. Overall, he made the experience top notch by offering excellent customer service & building a great home! We feel very fortunate he built ours!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Home Building Experience

  • Anonymous
  • Verified HomeBuyer
  • December 16, 2022
  • Prosper, TX

Doug was our builder. Despite going through this process from another state, his weekly updates and supper responsive for all of our questions have made this process very smooth and seamless. There were countless time where he helped made our decisions easier and we appreciate his professionalism throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceeded expectations

  • Brittnee B.
  • Verified HomeBuyer
  • November 29, 2022
  • Aubrey, TX

Dustin was simply incredible - and exceeded our expectations in quality, professionalism and authenticity/trustworthiness. We've been in our home for almost two months now and are still receiving compliments on the quality and craftsmanship of the home. Even our independent inspector was complimentary of the quality of the home and Highland as a builder during a time when many builders were cutting corners due to the pandemic impacts on every industry. Our experience with Dustin was so great that my sister (who we were staying with during our build) and her husband decided to build a Highland ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The entire team

  • Ida D.
  • Verified HomeBuyer
  • November 29, 2022
  • Little Elm, TX

The entire team from Sia to construction manager Alex to those in between with Alice and Miya were all great. They are friendly, knowledgeable, and professional. It was a great experience. I would definitely recommend Highland Homes, but especially this particular team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The quality of the home building is great

  • Kristin F.
  • Verified HomeBuyer
  • November 23, 2022
  • Forney, TX

The part that impressed me the most is the quality of the home building experience. From the materials they use to the managers who work directly with the homebuyers, we felt very taken care of with Highland Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Sales Representative (Carol) and Construction Managers (John and Tim)

  • Gary H.
  • Verified HomeBuyer
  • November 23, 2022
  • Rockwall, TX

Carol (Sales) was extremely helpful throughout the buying/building process. She answered our many questions on a timely basis (even on her days off) or referred them to the construction manager. She also worked very well with our realtor representative from Coldwell Banker, Amanda. John (construction manager) always replied to our questions quickly and on several occasions came to the house to explain different aspects of the construction process to us. He kept us fully aware of the construction timeline which was a big concern of ours. Excellent job on his part. Tim (construction manager) ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loving my Home

  • Angie T.
  • Verified HomeBuyer
  • November 23, 2022
  • Forney, TX

Had a very awesome experience, I have nothing but praises for the highland group.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We had such a great experience! We would build with Highland again!

  • Brittney G.
  • Verified HomeBuyer
  • November 22, 2022
  • Justin, TX

We had a great experience throughout the entire process of working with highland and the development of our home over the course of a year. It started with a great visit to the model home where the sales woman Edna gave us a tour in person of every single floor plan they offered. She was extremely knowledgeable about all of their homes and even showed us around pecan square. Taking that extra step and showing us instead of just talking to us about everything made our experience feel personalized. After signing our contract, we were partnered with the designer and construction manager both of ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Certainly one of the best builders

  • Vishal P.
  • Verified HomeBuyer
  • November 22, 2022
  • Anna, TX

It was great and I am glad to choose Highland Homes as my builder. No delays no hidden fees. Just great employees to talk and assist you with your queries.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding Experience

  • Mike B.
  • Verified HomeBuyer
  • November 16, 2022
  • Aubrey, TX

Beau and Jenni in the sales office have a huge commitment to listen to the needs of each home buyer and the remove all barriers to ensure you are more than happy with your highland home. My builder listened to my needs and built my last dream home to my home. Couldn't be happier with our Highland home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland Homes is the best home builder around

  • Ann R.
  • Verified HomeBuyer
  • November 15, 2022
  • Celina, TX

My experience with Highland Homes was so much better than the previous builder I built with. The homes are very solid and beautifully constructed. Our sales team really went out of the way to make sure we got what we wanted and our builder was responsive to all of our needs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highland homes are value for money

  • Neeraj S.
  • Verified HomeBuyer
  • October 25, 2022
  • Little Elm, TX

Highland homes are value for money and it feels so specious

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5