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- Dallas, TX

Highland Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Highland Homes.
Read all 1266 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Dallas Area
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Customer Reviews
Wonderful Experience
- Angela C.
- Verified HomeBuyer
- January 12, 2023
- Rockwall, TX
Thank you Saddle Star team for making my first building experience so awesome! Trevor was knowledgeable and so easy to work with. My neighbor who bought with the competitor commented on how nice my construction site always looked compared to their homes. Trevor went above and beyond during the entire process. Mary and Deb were so pleasant and helpful. I love my new home!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Zach
- Irina K.
- Verified HomeBuyer
- January 10, 2023
- Rockwall, TX
Great customer service, it was a pleasure to work with your company. We are really enjoying our new home and entire smooth process of building. Every issue was addressed immediately and office was always on top of it.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The overall build
- Twana R.
- Verified HomeBuyer
- January 10, 2023
- Forney, TX
Great customer service read carpet experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fantastic experience
- David E.
- Verified HomeBuyer
- January 10, 2023
- Rockwall, TX
This was my third build and it was a great experience. Carol and John were professional, kept me in the loop and delivered me a home that I love.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
An exceptional brand with world class service
- Mercedes L.
- Verified HomeBuyer
- December 23, 2022
- Aubrey, TX
We absolutely love our Highland Home! Ryan and Dave went above and beyond throughout the entire process. Communication and service was top notch. Even after the build process, Dave checks in on us while juggling other properties. We are Highland Home lifers. Thank you for making our dreams come true and then some.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Awesome experience
- WILLIE F.
- Verified HomeBuyer
- December 21, 2022
- Justin, TX
Cannot say enough about Highland No other builder like Highland. Thanks to wonderful sales team Julie w, Julie b, and Helen but I want to give special thanks to Kareem R.. for his kindness his patience and attention he gave. I am telling all my friends about the Highland difference
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love Highland Homes!
- Joey Y.
- Verified HomeBuyer
- December 20, 2022
- Rockwall, TX
We are so grateful to have Zach , Mike, and Trystan. Trystan has been always responsive and keeps us in the loop of when we will get things fixed/repaired. We are glad we closed with Highland even though there were lil issues here and there- because the care we received after closing is very impressive. Our project manager didn't just forget us.... but is still within our reach and responsive. We appreciate it. Especially with all the horror stories you read on other builders.... we are definitely glad we went with Highland Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shawn is the Best Builder Around
- Tabitha B.
- Verified HomeBuyer
- December 17, 2022
- Argyle, TX
This is my third Highland home purchase & Shawn was, by far, the most knowledgeable and proactive builder we have ever had! His experience is apparent from the time you meet him & his attention to detail is appreciated. One would expect that after the sell of the home, you would not see or hear from the builder again, but this is not the case with Shawn. He stops by to check on us & make sure everything is functioning in our new home. Overall, he made the experience top notch by offering excellent customer service & building a great home! We feel very fortunate he built ours!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best Home Building Experience
- Anonymous
- Verified HomeBuyer
- December 16, 2022
- Prosper, TX
Doug was our builder. Despite going through this process from another state, his weekly updates and supper responsive for all of our questions have made this process very smooth and seamless. There were countless time where he helped made our decisions easier and we appreciate his professionalism throughout the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Exceeded expectations
- Brittnee B.
- Verified HomeBuyer
- November 29, 2022
- Aubrey, TX
Dustin was simply incredible - and exceeded our expectations in quality, professionalism and authenticity/trustworthiness. We've been in our home for almost two months now and are still receiving compliments on the quality and craftsmanship of the home. Even our independent inspector was complimentary of the quality of the home and Highland as a builder during a time when many builders were cutting corners due to the pandemic impacts on every industry. Our experience with Dustin was so great that my sister (who we were staying with during our build) and her husband decided to build a Highland ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The entire team
- Ida D.
- Verified HomeBuyer
- November 29, 2022
- Little Elm, TX
The entire team from Sia to construction manager Alex to those in between with Alice and Miya were all great. They are friendly, knowledgeable, and professional. It was a great experience. I would definitely recommend Highland Homes, but especially this particular team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The quality of the home building is great
- Kristin F.
- Verified HomeBuyer
- November 23, 2022
- Forney, TX
The part that impressed me the most is the quality of the home building experience. From the materials they use to the managers who work directly with the homebuyers, we felt very taken care of with Highland Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Sales Representative (Carol) and Construction Managers (John and Tim)
- Gary H.
- Verified HomeBuyer
- November 23, 2022
- Rockwall, TX
Carol (Sales) was extremely helpful throughout the buying/building process. She answered our many questions on a timely basis (even on her days off) or referred them to the construction manager. She also worked very well with our realtor representative from Coldwell Banker, Amanda. John (construction manager) always replied to our questions quickly and on several occasions came to the house to explain different aspects of the construction process to us. He kept us fully aware of the construction timeline which was a big concern of ours. Excellent job on his part. Tim (construction manager) ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Loving my Home
- Angie T.
- Verified HomeBuyer
- November 23, 2022
- Forney, TX
Had a very awesome experience, I have nothing but praises for the highland group.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
We had such a great experience! We would build with Highland again!
- Brittney G.
- Verified HomeBuyer
- November 22, 2022
- Justin, TX
We had a great experience throughout the entire process of working with highland and the development of our home over the course of a year. It started with a great visit to the model home where the sales woman Edna gave us a tour in person of every single floor plan they offered. She was extremely knowledgeable about all of their homes and even showed us around pecan square. Taking that extra step and showing us instead of just talking to us about everything made our experience feel personalized. After signing our contract, we were partnered with the designer and construction manager both of ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Certainly one of the best builders
- Vishal P.
- Verified HomeBuyer
- November 22, 2022
- Anna, TX
It was great and I am glad to choose Highland Homes as my builder. No delays no hidden fees. Just great employees to talk and assist you with your queries.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding Experience
- Mike B.
- Verified HomeBuyer
- November 16, 2022
- Aubrey, TX
Beau and Jenni in the sales office have a huge commitment to listen to the needs of each home buyer and the remove all barriers to ensure you are more than happy with your highland home. My builder listened to my needs and built my last dream home to my home. Couldn't be happier with our Highland home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes is the best home builder around
- Ann R.
- Verified HomeBuyer
- November 15, 2022
- Celina, TX
My experience with Highland Homes was so much better than the previous builder I built with. The homes are very solid and beautifully constructed. Our sales team really went out of the way to make sure we got what we wanted and our builder was responsive to all of our needs.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland homes are value for money
- Neeraj S.
- Verified HomeBuyer
- October 25, 2022
- Little Elm, TX
Highland homes are value for money and it feels so specious
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Wonderful Experience
- Brett B.
- Verified HomeBuyer
- October 04, 2022
- Forney, TX
The Process was easy from start to finish. They built us a great, quality home. Overall, they were very accommodating for our needs. They made it clear that some things were impossible due to supply chain issues, but they always seemed to make something work for us. I would absolutely purchase another one in the future if we had to relocate.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A dream come true experience from beginning to end!
- Amber L.
- Verified HomeBuyer
- September 27, 2022
- Justin, TX
Highland Homes...I can't say enough about them. Even though it took a year to build our home, because of the rest of the world's current state, Highland was incredible! Communication was great, they fielded a lot of stress before it ever hit us, so the entire process was so smooth. I knew I could trust them in every area. Jared went above and beyond for us and has even been a support to us post-move-in. Everything they do is high quality. We built our dream house and the building process was a dream come true! Not anything like other builders we'd used in the past. You want the Highland team ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A++ Experience with Highland Homes!
- Garrett M.
- Verified HomeBuyer
- September 27, 2022
- Rockwall, TX
They were excellent in all avenues of the home building process. We've been in the house now coming up on 2 months and they have delivered on everything! Would highly recommend them to anyone looking to buy a new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The entire team from sales to builder provided extraordinary service and I can say without hesitation that this is the best home buying experience my wife and I have ever encountered.
- Francesco G.
- Verified HomeBuyer
- September 27, 2022
- Little Elm, TX
From the first day meeting the staff to final closing, the entire home buying process was extremely pleasant, highly professional and by far the best home buying experience we have had. Sia, Miya, and Brandon always went out of there way to take care of us and always produced extraordinary results. Truly the best team in the business.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
First Time Home Owener
- Matthew K.
- Verified HomeBuyer
- September 12, 2022
- Melissa, TX
Me and fiance decided to go with Highland homes for our first home. It turned out to best the best decision for us and our experience was fantastic. Working with an amazing builder was a huge part of what made our experience wonderful. Our builder was very responsive and helpful with any requests or question we had throughout our building process. Could not had asked for a better builder to work with. Will always be extremely grateful for what our did for us and making our first home as special as possible!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - I want to give the Highland Home teams millions of big thumbs
- Young J.
- Verified HomeBuyer
- August 16, 2022
- Prosper, TX
I want to give the Highland Home teams millions of big thumbs up. They built my house in time despite of the global supply chain crisis 2021-2022. Although most of house is delayed and postponed due the supply chain issue, they prepared well and built my house in time. I was able to get a best mortgage rate since they built my house in time. I really appreciate their hard work, especially for Doug Yaklin, he's awesome!! My family really loves this house. Thank you all!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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