Highland Homes Reviews in Dallas, TX

First time buying home with Highland homes and the experience was pleasant. Everyone involved in the process were very nice, attentive and approachable.

This is our second home with Highland. They are a great builder. They are not perfect as nobody is. They are perfect in making things right and making the customer happy. No other builder drives customer satisfaction as highland does.

My experience with Highland Homes was good from beginning to end. Everyone involved gives first hand attention through each buying process. The quality is great and I couldn’t be happier with Highland Homes.

Highland Homes has been nothing but an absolute blessing to our family. They are extremely professional and STICK to their timelines. We received weekly calls and updates while our home was being built and both Tim and Casey addressed any and all concerns we had right then and there. Highland is more than a Home Builder, they are an standard of what home buying is supposed to be. We have been living in our home for 3 months now, and ALL of our requests for certain items to be fixed or replaced were done so in a timely fashion. I wouldn’t use any other builder if you’re considering building a home in Texas. ... More

Good service, we thank Trevor for all his hard work and help throughout process.

My homebuying process went smoothly, from beginning to end. Thank you highland for such a beautiful home and sticking to the contract. You guys are great to work with and I will definitely recommend to other potential buyers to check you guys out.

We lived in a 1904 Victorian home in a Chicago suburb and purchased a new Highland home in Texas. I loved my old vic.so this new home was going to be a huge adjustment for me and I was sad to leave my old home. Our new Highland home, I’ve fallen in love with quickly! The details in everything... a pantry door that shuts on its own so it doesn’t stay wide open if you forget to close it, sealed fold down windows to make cleaning easier, everything seems to line up perfect, the gap under the door so the rugs and carpet don’t make closing the door difficult, the design of the home, the front bedroom almost seems separate from the other rooms of the house for privacy, the selection of tile, backsplash, flooring, not to mention the workmanship of the tile work and floor work. I call myself a perfectionist.... this well built home has met that for me! The staff we worked with are amazing individuals. They seem to sincerely care about what they do and their homes. They are kind, informative, helpful and are quick to come to resolve if you have an issue our concern. ( Toilet squeak after a flush... plumber was out in a week or so to resolve, nothing major just water level sealing). Highland Homes has done all the hard labor to make us feel our home has been made with quality materials, it’s strong, meets our families needs and will last a lifetime for us. To me, Highland Homes takes pride in keeping their home building name at the top of those in the state of Texas. Now it’s our turn to make it a home. I love my new Texas home!! ... More

My builder promised me a beautiful home and Highland delivered on that promise! My home inspector said this was the highest quality new home he has seen in ages and actually thanked me (the buyer) for the great experience! My builder (David) was awesome, and office contact (Debbie) stayed in touch with me throughout the process. The insulation surpassed my expectations and the few problems we identified during the inspection, walk through, and after move in were fixed, or are in the process of being fixed. The quality of faucets, door knobs and light fixtures were builders' grade so I did update those after moving in. I have one suggestion for Highland and I did share it with my builder. I spent thousands extra for a free standing tub and frameless shower in the master bathroom - I consider them the centerpiece of the room. There were only two options available for finishes (polished or brushed chrome), but I wanted black or oil rubbed bronze. It is expensive and difficult to replace these items, and I wish Highland would have offered more options. Also, three holes were drilled in the free standing tub for the faucet and knobs, right in the middle, making it a little hard to get in and out of, and not the look I wanted. I would have gladly paid extra if I had been offered the option of putting a free standing faucet fixture in the corner on the floor, giving the appearance that I wanted with the spa tub. This issue was my only major disappointment. My realtor recommended Highland Homes as a high quality builder, and other than the one disappointment, I am very happy with my beautiful Highland Home!! ... More

These are genuine individuals and they care a lot. We were blessed to work with all of them. Our entire process was very easy, and we are very thankful to have worked with them. We can’t thank them enough.

We did a ton of research and walked through many homes under construction before deciding on Highland. Even before we ever spoke with a salesperson, we could tell their standard options and quality of materials was much better than the other builders we were considering, even builders whose homes started at a much higher price point. Before we pulled the trigger with Highland though, we asked other neighbors how they felt about their build experience with the various builders in our neighborhood, and Highland was the overwhelming favorite. We also know that so much of our positive experience is owed to our builder, Chase. 2021/2022 was/is a crazy time in the building industry. Chase was straightforward with us from the start that our build would likely take anywhere from 9-15 months due to a combination of material delays and labor shortages. As predicted, we hit a few bumps along the way, but he always kept us in the loop. Not once did we have to reach out and ask for a status update. He sent us weekly reports of completed progress and what was coming next. Even when he had nothing to report, he would still check in to let us know why this or that was delayed, and when he expected to start moving forward again. In the end, our build took 13 months to complete, which is pretty impressive considering the supply chain issues plaguing the world at the time. All of our questions and concerns along the way were very quickly addressed by both Chase and our salesperson Anna. They could not have been more patient or accommodating with us. And in the almost 3 months since we closed on our house, Highland has been quick to inspect or remedy the couple of minor issues we have brought to their attention. We would recommend Highland 1000 times over to anyone looking to build a new home. ... More

Scott was quick to realize that the flood lights weren’t in the ideal location and had that addressed. Further more he even added a kick board to the fence so that creepy crawling things would find it harder to come thru. Truly appreciate the attention to detail.

I really liked the communication and dialog between the builder and my wife and I. He was open to receiving emails, even on the smallest of issues. One particular issue was the color of our brick. The builder ended up bringing out a new color of sand which changed the color of grout and ultimately made a huge difference in the color of the house. Thank you to Trevor and the whole HH team!

Our experience was amazing! Dustin was so attentive to our needs and resolved any concerns immediately. He made the process so smooth and we trusted him 100% with the build of our home!

The professionals representing Highland Homes is the difference. We are very happy purchasing and living in a Highland Home. I would recommend Highland to anyone looking for their next home.

House was built as designed

Highland homes delivers a great home, everything is smooth and went well.

This builder is a step above the rest. Superior floorplans and design options. Higher quality finishes. Beautiful elevations.

Highland is the best !

So far, we researched many builder, but we did not get the service we got from highland homes. Highland homes are one of the best builder, they are worth giving a visit. Like promised they closed my home in time and the loans dept gave us a better rate aswell. All the appliances in the home are latest and the technology for the home is wonderful. Enough space for every room and sideyard and backyards are very spacious. Choose any home with highland and you’ll be happy. Kathy and Donna helped us thru this tough market. Thanks to them.

Excellent services. High quality of job finishing and super friendly service by Brandon!!!

The project manager was Ashton. He was kind and professional and very knowledgeable. The house is beautiful and everything we wanted.

Edna is fantastic. She is so quick to respond and so very friendly, polite and personable. Rhonda and Kim were also fantastic. I constantly received updates, including progress photos. They were all so very helpful. Josh, The construction manager, provided weekly updates and was always very responsive to any questions or concerns. I just can’t say enough great things about everyone I dealt with at Highland Homes during my build and home purchase. Highly, highly recommend Highland Homes and the team at Pecan Square.

Everything about this home was great. Highland homes still remains my favorite as their building and structure tastes are equal to none. Very beautiful homes they have got

Everything went well & on time. Very professional in the process. A few things to be corrected but in general no problems at all. Will recommend Highland to my friends &family.

I am so happy that we bought Highland Homes House, its quality build with excellent customer service.