Highland Homes Reviews in Dallas, TX

I just moved back to Dallas from 15 years ago. This is my second Highland home and the quality and finish are unmatched. I moved from a 100% custom home and to find my dream house without all the extra work from custom was incredible. Highly recommend.

Generally, the buying process was quick and easy! The price of the house was in a reasonable range, although there are some unexpected surprises of paying extra for some of the developer’s own responsibilities to bring essential services to the area! In addition, I don’t expect to worry about the absence of blinds, funs and even a few of window screens are still missing! However, the properties of Highland Homes are fantastic! The administration and the people are great to work with! I love their lending practices and their title company, they help to understand everything! Enjoy working with Highland Homes! ... More

Lisa is very helpful and responsive to all my concerns questions and issues.

Highland homes is very responsive. We love our new home.

From the initial sales meeting all the way to 30 days after we closed, the experience was amazing. Everyone was very helpful and informative. The building process was grreat and we are very happy with our new home.

This is our second time building with Highland, and we would do it again. Our project manager, John, was wonderful to work with!

The whole process was very streamlined. Our construction manager was the best of the best! We love our house and the community.

The attention to quality control was almost impossible because of the "assembly line" process of a single construction manager trying to oversee multiple homes (15 plus in our case). The electrical work was incomplete and incompetent at times. Lack of crown molding and the use of basic base molding was dissappointing. Trash pickup in and around the house was infrequent . The choices for lighting were few, and upcharges were excessive for additional ceiling fans (should have been standard for bedrooms and porch). Too much vehicle conjestion on the narrow street. The house design and the beauty of the Mustang Lakes development is attractive, but the process of a single street being constructed simultaneously was frustrating, especially with houses only 10 feet apart. The home is beautiful, but the best time for a review is after 1 year of settling in and utilizing all aspects of the new construction. ... More

It was a great experience with few errors and hiccups but resolved after the closing.

We built the house while we were 10 hours away. Dexter handled everything and we are extremely happy. Couldn't ask for better service from him and Daren.

Highland Homes are the best. I would recommend my friends and relatives to buy Homes from them

Best experience I have ever had building a home. This was my 5th time building a home and had the best time doing it. No stress no worries the process was seamless thanks to Kim Edna Beth and Dave. The quality is more than what I expected and they were willing to listen to the changes I wanted to make this my forever home. I can not say enough about Highland Homes and the team I worked with.

From the time we first walked into the model home to the time we moved in, Highland Homes was professional, responsive, and caring. We couldn’t have asked for a better experience.

The over process was seamless and all personnel involved were professional, available, very responsive and helped this process to go smoothly before, during and after. I would highly recommend Highland Homes. They actually care about the buyer's concerns and needs and have beautiful and quality homes and very nice and well kept communities.

Thank you for your quality and excellent service! Another very happy customer!

Things not completed on time. Poor workmanship. Poor delivery. Poor quality of craftsmanship. Poor commitment to homeowner! No ETA. After 3 months into the home, still have so many issue pending. You have forced me to decide that I don't want to live in this house for longer than I have to. No one even thinks like that for a rental home.

Huge shoutout to Edison Peralta, our builder. He is the best! Very experienced, detailed and thoughtful builder. He understood all our crazy custom requirements and built them to perfection. His expertise and guidance helped us made better design choices. Thank you for building our dream home. I also want to give a huge shoutout to Anna Grach. She is just awesome! Anna is a true example of customer first service. Anna understands the customer requirements and always helps to get best for customer. Thank you, Anna!

Love the design of our home but it’s been an absolute headache dealing with so many issues that need to be fixed. Tired of having workers in and out of my house nearly 3 months after closing. Many of these issues could have been avoided with just a little competence in project management. I’m sure we’ll love our home long term but the process getting there has been terrible

Highland Homes has truly reimagined the home buying process for us. We had a lot of bumps in the road during our search but once we discovered Highland everything was very seamless, efficient, and an overall great experience. From the sales counselor to the construction manager; Highland Homes provided us top quality assistance as we built our perfect home. Thank you!

Tom and I cannot say enough about how great Highland Homes are. Zack made the process seamless and Lyndsey our Loan Officer from Highland was amazing. We would recommend a highland home to anyone. Their homes are built so well and you get so much bang for your buck. Before you buy anything else check out Highland homes

We have mixed feelings about our experience with Highland Homes. While we love our new home, it does have its flaws. The Short Version The overall purchase process was alright; everyone we interacted with was friendly and professional. However, several issues arose during construction that have left us somewhat disappointed. The Long Version Initially, everything was going well. The team was professional and helpful. Unfortunately, a construction fire early in the process caused a significant delay. Thankfully, no one was hurt. As construction progressed, we began noticing several concerning issues: -Mysterious stains on the plywood -Windows left open after drywall installation, allowing water inside -A leak in the area where fire repairs were made, due to missing shingles To their credit, Highland Homes addressed the major structural issues, and the house is structurally well-built. We had the option to back out, but after consulting with several lawyers, we decided to proceed. Our main disappointment lies in the sloppy delivery: -Mortar chunks left on the porch and patio -Miscolored concrete and sloppy patch repairs -Poor construction cleanup before closing, including paint splatters on the tile and cabinetry -Smeared silicone caulk on tiles, making them difficult to clean -Questionable smears on the walls/ ceiling We expected a higher level of quality from Highland Homes, especially since this isn't our first build and we knew what to look out for. While we're happy with our home, the attention to detail was lacking. ... More

The entire process from initial purchase to final move-in was seamless and stress-free. Highland Homes kept us informed at every stage, ensuring a smooth transition. We felt supported and confident throughout the entire journey. The quality and value of our new home exceed our expectations. Every detail, from the construction to the finishing touches, showcases superb craftsmanship. We feel we have made a sound investment in a beautiful and durable home. Our experience with Highland Homes’ team was outstanding. They delivered on every promise and were consistently responsive and helpful. Their professionalism and dedication were evident in their timely and effective communication. Highland Homes is a builder you can trust. Their commitment to delivering high-quality homes and exceptional customer service is unwavering. With Highland Homes, you are choosing reliability, superior craftsmanship, and a stress-free home-buying experience. ... More

This is my second home with Highland Home. I will recommend them to whom ever are listening to me. I talk about my new home to everyone. I love my home and the fast response I get from the builder when something need to be done. (Excellent) Kade Thank you so much.

For the most part, I had a great experience with Highland. Our construction manager Trystan was always responsive, and it made for an easy home building journey.

Builder Drake was a pleasure to work with and very responsive. Only complaint was lack of disclosure that knobs and handles a charge control. Certainly would have executed that if told of this issue