Highland Homes Reviews in Dallas, TX

The Process was easy from start to finish. They built us a great, quality home. Overall, they were very accommodating for our needs. They made it clear that some things were impossible due to supply chain issues, but they always seemed to make something work for us. I would absolutely purchase another one in the future if we had to relocate.

Highland Homes...I can't say enough about them. Even though it took a year to build our home, because of the rest of the world's current state, Highland was incredible! Communication was great, they fielded a lot of stress before it ever hit us, so the entire process was so smooth. I knew I could trust them in every area. Jared went above and beyond for us and has even been a support to us post-move-in. Everything they do is high quality. We built our dream house and the building process was a dream come true! Not anything like other builders we'd used in the past. You want the Highland team in your corner! ... More

They were excellent in all avenues of the home building process. We've been in the house now coming up on 2 months and they have delivered on everything! Would highly recommend them to anyone looking to buy a new home.

From the first day meeting the staff to final closing, the entire home buying process was extremely pleasant, highly professional and by far the best home buying experience we have had. Sia, Miya, and Brandon always went out of there way to take care of us and always produced extraordinary results. Truly the best team in the business.

Me and fiance decided to go with Highland homes for our first home. It turned out to best the best decision for us and our experience was fantastic. Working with an amazing builder was a huge part of what made our experience wonderful. Our builder was very responsive and helpful with any requests or question we had throughout our building process. Could not had asked for a better builder to work with. Will always be extremely grateful for what our did for us and making our first home as special as possible!

I want to give the Highland Home teams millions of big thumbs up. They built my house in time despite of the global supply chain crisis 2021-2022. Although most of house is delayed and postponed due the supply chain issue, they prepared well and built my house in time. I was able to get a best mortgage rate since they built my house in time. I really appreciate their hard work, especially for Doug Yaklin, he's awesome!! My family really loves this house. Thank you all!

Blake, Kevin and Sue made our experience much more pleasurable. They are a very professional bunch. Would do it all over again if those 3 were involved in the process.

Highland has great people that works for them, also the walk through process was smooth.

Johnathan was our builder. We found him to be prompt, extremely polite, always willing to go the extra mile. We were so lucky to have had this wonderful person to lead us through the building process. The staff at Highland were also friendly and very willing to work with us. Thank you for this super experience.

Very satisfied with my home and home building and buying experience.

Highland Homes' quality compared to its peers is unmatched. LUV our experience!

It was a pleasure working with the Highland team. They were professional and responsive throughout the process.

I have lived in my new home for the last few months and couldn’t be happier. My Highland home is exactly what I hoped for. Our experience with Highland was fantastic from start to finish. They delivered exactly what they promised and I highly recommend Highland Homes.

This was our 3rd overall home buying experience but first time with Highland. They were by far the best builder in all facets hands down! Very thankful for their amazing team helping us build the perfect home for our family!

Great Experience! Highland Homes is the best and take care of you throughout the home buying process. They are also there for you after you purchase and close on the house.

First time buying home with Highland homes and the experience was pleasant. Everyone involved in the process were very nice, attentive and approachable.

This is our second home with Highland. They are a great builder. They are not perfect as nobody is. They are perfect in making things right and making the customer happy. No other builder drives customer satisfaction as highland does.

My experience with Highland Homes was good from beginning to end. Everyone involved gives first hand attention through each buying process. The quality is great and I couldn’t be happier with Highland Homes.

Highland Homes has been nothing but an absolute blessing to our family. They are extremely professional and STICK to their timelines. We received weekly calls and updates while our home was being built and both Tim and Casey addressed any and all concerns we had right then and there. Highland is more than a Home Builder, they are an standard of what home buying is supposed to be. We have been living in our home for 3 months now, and ALL of our requests for certain items to be fixed or replaced were done so in a timely fashion. I wouldn’t use any other builder if you’re considering building a home in Texas. ... More

Good service, we thank Trevor for all his hard work and help throughout process.

My homebuying process went smoothly, from beginning to end. Thank you highland for such a beautiful home and sticking to the contract. You guys are great to work with and I will definitely recommend to other potential buyers to check you guys out.

We lived in a 1904 Victorian home in a Chicago suburb and purchased a new Highland home in Texas. I loved my old vic.so this new home was going to be a huge adjustment for me and I was sad to leave my old home. Our new Highland home, I’ve fallen in love with quickly! The details in everything... a pantry door that shuts on its own so it doesn’t stay wide open if you forget to close it, sealed fold down windows to make cleaning easier, everything seems to line up perfect, the gap under the door so the rugs and carpet don’t make closing the door difficult, the design of the home, the front bedroom almost seems separate from the other rooms of the house for privacy, the selection of tile, backsplash, flooring, not to mention the workmanship of the tile work and floor work. I call myself a perfectionist.... this well built home has met that for me! The staff we worked with are amazing individuals. They seem to sincerely care about what they do and their homes. They are kind, informative, helpful and are quick to come to resolve if you have an issue our concern. ( Toilet squeak after a flush... plumber was out in a week or so to resolve, nothing major just water level sealing). Highland Homes has done all the hard labor to make us feel our home has been made with quality materials, it’s strong, meets our families needs and will last a lifetime for us. To me, Highland Homes takes pride in keeping their home building name at the top of those in the state of Texas. Now it’s our turn to make it a home. I love my new Texas home!! ... More

My builder promised me a beautiful home and Highland delivered on that promise! My home inspector said this was the highest quality new home he has seen in ages and actually thanked me (the buyer) for the great experience! My builder (David) was awesome, and office contact (Debbie) stayed in touch with me throughout the process. The insulation surpassed my expectations and the few problems we identified during the inspection, walk through, and after move in were fixed, or are in the process of being fixed. The quality of faucets, door knobs and light fixtures were builders' grade so I did update those after moving in. I have one suggestion for Highland and I did share it with my builder. I spent thousands extra for a free standing tub and frameless shower in the master bathroom - I consider them the centerpiece of the room. There were only two options available for finishes (polished or brushed chrome), but I wanted black or oil rubbed bronze. It is expensive and difficult to replace these items, and I wish Highland would have offered more options. Also, three holes were drilled in the free standing tub for the faucet and knobs, right in the middle, making it a little hard to get in and out of, and not the look I wanted. I would have gladly paid extra if I had been offered the option of putting a free standing faucet fixture in the corner on the floor, giving the appearance that I wanted with the spa tub. This issue was my only major disappointment. My realtor recommended Highland Homes as a high quality builder, and other than the one disappointment, I am very happy with my beautiful Highland Home!! ... More

These are genuine individuals and they care a lot. We were blessed to work with all of them. Our entire process was very easy, and we are very thankful to have worked with them. We can’t thank them enough.

We did a ton of research and walked through many homes under construction before deciding on Highland. Even before we ever spoke with a salesperson, we could tell their standard options and quality of materials was much better than the other builders we were considering, even builders whose homes started at a much higher price point. Before we pulled the trigger with Highland though, we asked other neighbors how they felt about their build experience with the various builders in our neighborhood, and Highland was the overwhelming favorite. We also know that so much of our positive experience is owed to our builder, Chase. 2021/2022 was/is a crazy time in the building industry. Chase was straightforward with us from the start that our build would likely take anywhere from 9-15 months due to a combination of material delays and labor shortages. As predicted, we hit a few bumps along the way, but he always kept us in the loop. Not once did we have to reach out and ask for a status update. He sent us weekly reports of completed progress and what was coming next. Even when he had nothing to report, he would still check in to let us know why this or that was delayed, and when he expected to start moving forward again. In the end, our build took 13 months to complete, which is pretty impressive considering the supply chain issues plaguing the world at the time. All of our questions and concerns along the way were very quickly addressed by both Chase and our salesperson Anna. They could not have been more patient or accommodating with us. And in the almost 3 months since we closed on our house, Highland has been quick to inspect or remedy the couple of minor issues we have brought to their attention. We would recommend Highland 1000 times over to anyone looking to build a new home. ... More