Highland Homes Reviews in Fort Worth, TX

Buying from Highland Homes has been our first new home purchase and one of our easiest home purchases ever. They are upfront, honest, and not pushy. All concerns have been addressed quickly. We are very excited to start fresh near family without the worry of constant home maintenance.

Highlands Homes did an amazing job on not only the craftsmanship and house quality, but also the services and responsiveness for any questions/concerns my wife and I had. They were resolved in a snap of a finger. I would highly recommend Highland Homes if you're considering buying a quality home on your next purchase.

Everything was great but Highland could use better trades. There are too many redos that cost Highland or the buyers money. They can get real lazy and it shows. If Highland doesn't demand perfection from its trades, it may start to have a negative reflection towards Highland due to the cost of the home vs some of the lack in workmanship by its team of trades.

My home purchase with Highland Homes has been a great experience from day one. I would attribute that to Layne.the sales agent as he’s been stellar to work, knows his product line, and knows how to get you into a home. The process was quick and easy and I’m now enjoying my new Highland Home.

Am generally happy with my new home. There are some items that need to be corrected but I am sure that the building supervisor Clayton will assist me in correcting them

The Highland Homes sales and construction staff make this builder pleasant overall, which is why I gave it a higher "star" rating. The staff is incredibly responsive and wants to make things right and on time. My only disappointments are with the finish-out selections in some areas throughout the townhome, which are subpar and could be brought up a notch without hurting the bottom line. There simply in no excuse for some the cheap choices. For Example the dome lights in the bedrooms. These are so incredibly cheap, ugly and frankly insulting. But I will leave it at that. I am a pleased but I wish for more within reason...... ... More

My wife lived in another state and Highland Homes made the buying process easy and pleasant. The choice of home layouts, building materials and attention to detail were excellent. We are very pleased with the outcome of our forever home and the beautiful community we now reside in. Thanks Highland Homes

I'm very happy with my new home from Highland Homes. There were a few issues, but Monica and Ryan were always available to help resolve them. They went above and beyond to make sure everything was fixed.

Todd and Kris were great to work with. They build a high quality home with a great focus on customer service.

Our experience with Highland Homes has been amazing from start to finish. We were moving from out of state and our Highland team of Todd and Mason kept us up to date and informed of the build progress the entire time our home was under construction. They truly went above and beyond in making this a great experience. We can’t say enough about the entire Highland team had and would recommend Highland to anyone.

All the way they were great

Ginger and Luis have made buying a Highland Home a wonderful experience!! From the first meeting with Ginger and her amazing vision and help with our interior and exterior choices to working with Luis who kept us informed weekly on how our build process was unfolding. The whole process was as smooth as one can hope in what can be a stressful situation. A huge THANK YOU to you both!! And as we settle in Luis continues to work closely with us to see any problems that arise are corrected in a just timely manner. His experience and expertise mean everything. Thank you Highland Homes. You are definitely doing what’s RIGHT !! Donald and Sommer ... More

It was an overall great experience from start to finish.

The sales rep,Ginger, was delightful and helpful. Highland homes was willing to do a contingent contract and give us time to get our house closed. The builder rep, Luis, was extremely responsive and helpful. He wanted to make sure we were totally satisfied with our home and experience. We LOVE our home; it’s beautiful!

Building my dream home with Highland Homes was a wonderful experience. From the moment I visited the model to closing day, everyone that worked with me throughout the process was extremely helpful. Ginger, June, and Luis were an absolute pleasure to work with!!

Luis our superintendent was Awesome! And Ginger representing the sales office and providing general assistance and information was equally Impressive! We appreciated the prompt and professional services. And, the house turned out Beautiful!

When my wife and I decided to buy a house,we looked around many different builders but the moment we saw HIGHLAND HOMES we were amazed by the quality and luxury of their homes & designs . When you buy a highland home you are buying excellent quality homes.. our home is beautiful no issues enjoying it !

Rich was awesome and made sure the buying processing and closing went smooth as possible. I was able to place contract and close within 30 days.Tyler is always responsive and educates you in the entire home before and after closing. Highland Homes really made this process smoother than my previous home purchase.

This is my first home and the experience with Highland could not have been any worse. From delays, to financing, to the build quality of the home. Everything from doors to sprinklers, fence, hvac, even the way the loan was handled. We did everything in our part but Highland has time after time underdelivered. LOOK TO ANOTHER BUILDER!

Home buying experience with loan department and realtor was very pleasant. Felt as if they were trying their best to allow us the best opportunity to purchase the home, and made the loan process straight forward. Greatest challenge during process was working with Jason the project manager. His response time was poor, and was very inflexible in finding a time to meet with him. I had to do his ONE OPTION, and my concerns/schedule was of no priority to him whatsoever. The walkthrough was condescending how he instructed and went over the home features, and if anything discussed prior needed to be done I had to reach out multiple times just to have a change of it getting done. Would not recommend him to any of my peers. ... More

As first-time home buyers, our journey with Highland Homes has been a relatively positive experience overall. Choosing a builder can be a daunting task, but Highland Homes has proven to be a reliable and commendable choice for several reasons. The craftsmanship exhibited in our home is notably commendable. From the foundational elements to the finishing touches, the quality of construction stands out. We appreciate the attention to detail and the overall sturdy build of our home. It goes without saying, there have been minor blemishes and missing items that have needed to be addressed as no one is perfect, but so far nothing major has been found with our new home. One significant factor that drew us towards Highland Homes was the affordability they offered. Their pricing structure and mortgage rates were competitive, providing us with a good deal that aligned with our budget and financial goals as first-time buyers. This aspect made the whole process more accessible and less stressful for us. Moreover, communication with our builder has been positive. It's essential to feel heard and understood during the process of moving into a new house, and Highland Homes has been receptive to our concerns and queries. We appreciate their willingness to listen and address our needs throughout the process. However, there's room for improvement in their responsiveness to issues that arise post-construction. It seems like the building managers might be stretched thin, affecting the response time to certain concerns. Enhancing this aspect could further elevate the overall customer experience. In conclusion, Highland Homes has proven to be a reliable and suitable choice for us as first-time home buyers. The quality craftsmanship, affordability, and attentive communication make them a builder worth considering. While there are areas for improvement in their responsiveness to post-construction issues, our experience with Highland Homes has been highly positive, and we look forward to enjoying our new home for years to come. ... More

Ginger and Clayton could not have been any more knowledgeable, helpful, and professional. It was a great experience for us.

Great experience with the sales team.

I like my house…best part is the fact Highland follows up on all my issues so far and has gone beyond to make sure we are taken care of. Any time my wife and I have an issue - all it takes is a phone call or a text to get a construction manager to quickly tend to our concern. What we really appreciated is ensuring - as simple as this sounds - we had our yard mowed for a month after moving in for free just to make sure we had some extra time to unpack and get situated after a tumultuous move. Well done

At time of Final walkthrough there were +30 line items of things that needed to be done(e.g. All tile needed caulking, baseboards needed to be painted, melted outlets, chipped tiles, pantry shelves without supports) We pushed our closing date back for Highland to work on the house and we were told everything would be ready before the new closing date. We have spent the last 4 months taking off work to be at the house for contractors to FINISH our home... The builder I worked with was very unresponsive and never proactive. 2 of his superiors got involved and it always came across as if they just wanted to try defend the Highland Reputation instead of taking care of the customer buying the house. Nightmare experience. ... More